Leader home billing Work, Jobs in Leigh, Gtm (with Salaries)

Team Leader - Home Billing
Concentrix —Bredbury
- £1,300 - £26,900 a year
- Full-time
- Supervising experience
- Mentoring
- Training & development
11d
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Liverpool
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Annual leave
- Work from home
Quick apply
Hotel Receptionist
Dakota Hotels —Manchester
- Part-time
- Computer literacy
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Senior Business Analyst
Fieldfisher —Manchester
- Full-time
- Mentoring
- Training & development
- Work from home
Cloud Marketplace & Operations Manager
Softcat —Manchester
- Hybrid work
- Analysis skills
- Team management
- Organisational skills
- Flexible schedule
Commercial Property Partner - Manchester
Clarke Willmott LLP —Manchester
- Business development
Manager, Platform Engineer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Mentoring
- Scripting
Senior Consultant, Platform Engineer, Solutions, Engineering, AI & Data
Deloitte —Manchester
- Hybrid work
- Mentoring
- Scripting

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Tesco Colleague - Leigh Extra
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Business Performance and Improvement Officer
Your Housing Group —Warrington
Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there…
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Team Leader - Home Billing

Concentrix -
Bredbury

Apply Now

Job details

Full-time
£1,300 - £26,900 a year
11 days ago

Qualifications

Mentoring junior staff
Performance management
Supervising experience
Mentoring
Professional development mentoring
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Are you a people-focused leader who knows how to bring out the best in others? We’re looking for a Team Manager to lead, support, and develop a team in a fast-paced customer service environment.

This is a great opportunity for someone with management experience, but we’re also open to candidates who have worked as a Supervisor or have had temporary people management responsibility. You don’t need previous call centre experience — if you have a strong background in leading, coaching, and motivating people, we’d love to hear from you.

What you’ll be doing:

Leading and supporting your team

Manage day-to-day team performance

Oversee attendance, productivity, and quality.
Make sure policies and procedures are followed.
Keep the team focused on delivering great customer outcomes.

Coach and develop people

Provide regular feedback and weekly coaching.
Help team members improve performance and build confidence.
Create action plans where needed to support development.

Drive results

Monitor performance against KPI’s and service expectations.
Communicate goals clearly and keep the team updated.
Handle escalated customer issues and support problem-solving.

Create a positive team culture

Run team meetings and share important updates.
Organise team activities and encourage open communication.
Act as a role model for company values and champion your people.

What we’re looking for:

Skills and experience

People management experience is essential

This could be in a formal management role.
We’ll also consider applicants with supervisory experience or those who have managed a team on a temporary basis.

Industry background is flexible

You do not need call centre experience.
What matters most is your ability to lead, coach, and support a team.

Key strengths

Strong communication skills, both written and verbal.
Ability to work well under pressure and see tasks through to completion.
Confident in prioritising, multi-tasking, and meeting deadlines.
Passion for mentoring and developing others.
Flexible approach to working hours.

Why join us?

Competitive package

£26,900 salary
Bonus opportunity of up to £1,300 monthly

Development opportunity

Ongoing support and manager development training.
A chance to build your leadership career in a supportive environment.
We value transferable leadership skills.
If you’ve led people successfully in another setting, we want to hear from you.

If you’re an enthusiastic leader who can motivate a team, improve performance, and create a positive working environment, apply today. This could be the perfect next step if you’re ready to grow your management career.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

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Refine Your Search

leader home billing jobs in leigh, gtm

Team Leader - Home Billing

Travel Lifestyle Manager - Arabic Speaking | Overnight

Hotel Receptionist

Senior Business Analyst

Cloud Marketplace & Operations Manager

Commercial Property Partner - Manchester

Manager, Platform Engineer, Solutions, Engineering, AI & Data

Senior Consultant, Platform Engineer, Solutions, Engineering, AI & Data

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