Information & network security Work, Jobs in Lisburn, Ant (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
Network Engineer - Fully remote - Life Sciences Industry
Labcorp —Bangor
- Full-time
- Remote
- Computer Science
- Engineering
- Analysis skills
Internal Communications Officer - Hillsborough, NI
GRAHAM Group —Hillsborough
- Marketing
- Organisational skills
- Business
5d
RME Mechatronics Apprentice - Northern Ireland Locations 2026 - Fixed Term Contract
Amazon UK Services Ltd. - A10 —Belfast
- Weekend availability
- Engineering
- Maintenance
- Continuous improvement
Technical Services Manager
Ross Technology & Business Services UK Ltd. —Belfast
- £3,500 - £5,000 a month
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Service Desk - Linux & MacOS
Methods Business and Digital Technology —Newcastle
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Linux
- Employee assistance programme
Quick apply
4d
Visits Support Officer
Ministry of Justice —Belfast
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
8d
Technical Support Engineer II
Delinea —Belfast
- £45,000 - £50,000 a year
- Weekend availability
- Remote
- English
- Computer networking
- Communication skills
- Employee assistance programme
- Life insurance
Visits Support Officer
Northern Ireland Office —Belfast
- £35,335 - £37,847 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
8d
Systems, Networks and Security Administrator
Angoka —Belfast
- Full-time
- Google Suite
- Computer Science
- Bachelor's degree
Network Operations Centre Engineer
Capita —Belfast
- Up to £32,000 a year
- Full-time
- Analysis skills
- Free parking
ASPIRE Global Service Centre – Support Analyst
Version 1 —Belfast
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Senior Information Security Analyst
Fieldfisher —Belfast
- Full-time
- Leadership
- Communication skills
- Work from home
Information Assurance Technical Security Specialist
Thales —Belfast
- Full-time
- Azure
- Master's degree
- Leadership
- Annual leave
- Employee discount
IT Infrastructure & Systems Engineer
Centum —Toome
- £45,000 - £50,000 a year
- Full-time
- Remote
- Travel
- SharePoint
- APIs
Quick apply
4d
Night Support Worker - Stella Maris
Depaul —Belfast
- £26,156.68 a year
- Night shift
- Communication skills
- Annual leave
- Sick pay
Quick apply
Global Financial Crimes Specialist â€“ IT SPOC
Bank of America —Belfast
- Full-time
- Computer networking
- Organisational skills
- Communication skills
Sales Administrator - Hybrid Working
TrustFord —Lisburn
- Full-time
- Hybrid work
- Hotel
- Annual leave
- Employee discount
8d
Product Support Engineer
Mitie —Craigavon
- £41,097 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
12d
Azure Infrastructure Engineer (Belfast)
FinTrU —Belfast
- Full-time
- Azure
- Bachelor's degree

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information & network security jobs near lisburn, ant

Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

information & network security jobs in lisburn, ant

Technical Support Engineer

Network Engineer - Fully remote - Life Sciences Industry

Internal Communications Officer - Hillsborough, NI

RME Mechatronics Apprentice - Northern Ireland Locations 2026 - Fixed Term Contract

Technical Services Manager

Service Desk - Linux & MacOS

Visits Support Officer

Technical Support Engineer II

Visits Support Officer

Systems, Networks and Security Administrator

Network Operations Centre Engineer

ASPIRE Global Service Centre – Support Analyst

Senior Information Security Analyst

Information Assurance Technical Security Specialist

IT Infrastructure & Systems Engineer

Night Support Worker - Stella Maris

Global Financial Crimes Specialist â€“ IT SPOC

Sales Administrator - Hybrid Working

Product Support Engineer

Azure Infrastructure Engineer (Belfast)

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