Services operations program manager Work, Jobs in Lisburn, Ant (with Salaries)

Services Operations Program Manager
Ciena —Belfast
- Full-time
- PMP
- Engineering
- ERP systems
Program Manager
EOS —Banbridge
- Project management
Quick apply
Home Manager
Healthcare Ireland Group —Belfast
- £64,000 a year
- Full-time
- Nursing home
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
Program Manager (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- PMP
- Analysis skills
- Employee assistance programme
- Employee discount
Financial Investigator
HM Revenue and Customs —Belfast
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
12d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Belfast
- Weekend availability
- Oracle
- Salesforce
- English
Logistics Engineer
CDE Group —Belfast
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
Principal Technical Operations Manager
Oracle —Belfast
- Full-time
- Oracle
- Maintenance
- Linux
- Life insurance
2d
Refrigeration Reliability Manager, EU AMZL RME
Amazon UK Services Ltd. —Belfast
- Weekend availability
- Engineering
- System design
- Maintenance
Digital Program Manager
Thales —Belfast
- Full-time
- CRM software
- Salesforce
- IT
- Annual leave
- Employee discount
Store Manager, Banbridge
Crocs —Banbridge
- £40,000 - £48,000 a year
- Weekend availability
- Sales
- English
- Microsoft Office
- Flexible schedule
Quick apply
Head of Digital Delivery Service
Education Authority —Belfast
- £70,626 - £73,955 a year
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
3d
Assistant Store Manager, Banbridge
Crocs —Banbridge
- £34,000 - £40,000 a year
- Weekend availability
- English
- Microsoft Office
- In-person
- Flexible schedule
Quick apply
Technical Buyer Administrator
Camlin Group —Lisburn
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
Join AECOM's Growing Ground Engineering Team!
AECOM —Newcastle
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
General Assistant
Healthcare Ireland Group —Newtownabbey
- £12.73 an hour
- Full-time
- Hybrid work
- English
- Kitchen experience
- Free parking
- Annual leave
Quick apply
9d
Account Manager
Expeditors —Newtownabbey
- Full-time
- CRM software
- Microsoft Office
- Business development
- Employee stock purchase plan
- Life insurance
Quick apply
Transaction Reporting Compliance Senior Manager
TP ICAP —Belfast
- Full-time
- Financial services
- Communication skills
Instructional Design Manager
Citi —Belfast
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- AI
- Employee assistance programme
- Employee discount
9d
Business Disruption Risk & Enterprise Resilience Manager, Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Employee assistance programme
- Employee discount
10d

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Services Operations Program Manager

Ciena -
Belfast

Apply Now

Job details

Full-time

Qualifications

PMP
Engineering
ERP systems
Logistics
English
Master's degree
Bachelor's degree
Supply chain management
Telecommunication

Full job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Service Operations Program Manager

This role sits at the center of how Ciena delivers reliable, high‑performance networking solutions to customers worldwide. It focuses on strengthening service operations processes that directly impact product quality, cost, and lifecycle efficiency. The position partners closely with engineering, service teams, and global partners to enable scalable, data‑driven service execution across advanced optical and routing platforms.

How you will make an impact:

Lead cross‑functional project management efforts with Service Operations teams, global service partners, and engineering organizations to resolve complex process issues.
Optimize end‑to‑end service lifecycle execution for Ciena products, from introduction through sustainment.
Deliver service enablement, New Product Introduction (NPI), service ramp, and continuous improvement initiatives in partnership with engineering teams.
Drive initiatives that improve service performance through cost reduction, aging inventory recovery, scrap reduction, and cycle‑time improvement.
Define, manage, and report operational performance metrics to identify trends and improvement opportunities.
Apply lean methodologies to identify and implement continuous improvement initiatives within Service Operations.
Develop data‑driven analytics to identify systemic issues, recommend corrective actions, and implement sustainable solutions.

The must haves:

Education: Bachelor’s degree in Engineering (Electrical, Electronics, Industrial), Supply Chain Management, or a related technical field.
Experience: 10+ years of experience in product manufacturing or process engineering within high‑technology, telecommunications, networking, or complex electronics environments.
Demonstrated management of complex projects from concept through execution, resulting in measurable operational improvements.
Application of manufacturing or repair process knowledge, including process optimization, logistics, and quality control methodologies.
Utilization of product lifecycle management (PLM) tools and enterprise resource planning (ERP) systems.
Ability to collaborate and drive alignment across global, cross‑functional teams in a fast‑paced environment.
Willingness to travel occasionally to service partners and internal sites to support critical initiatives, with fluency in English.

Nice to haves:

Education: Master’s degree in a related engineering discipline.
Background in telecommunications hardware manufacturing or service environments.
Application of Design for Manufacturability (DFM), Design for Assembly (DFA), and serviceability principles.
Lean, Six Sigma, or 8D problem‑solving methodologies.
Advanced analytical, problem‑solving, and decision‑making capabilities.
Certifications: PMP certification or a comparable project management qualification.

#LI-ST

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply Now

Refine Your Search

services operations program manager jobs in lisburn, ant

Services Operations Program Manager

Program Manager

Home Manager

Program Manager (Vice President)

Financial Investigator

Delivery Partner Manager, UK/IE Delivery Partner Managers

Logistics Engineer

Principal Technical Operations Manager

Refrigeration Reliability Manager, EU AMZL RME

Digital Program Manager

Store Manager, Banbridge

Head of Digital Delivery Service

Assistant Store Manager, Banbridge

Technical Buyer Administrator

Join AECOM's Growing Ground Engineering Team!

General Assistant

Account Manager

Transaction Reporting Compliance Senior Manager

Instructional Design Manager

Business Disruption Risk & Enterprise Resilience Manager, Vice President

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