Customer service centre lead Work, Jobs in Little Walden, Ess (with Salaries)

Retail Department Manager
Blue Diamond Garden Centres —Cambridge
- Weekend availability
- Customer service
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
Assistant Manager (Front of House) - Stansted Airport
Pret A Manger —Stansted
- From £34,654 a year
- Hospitality
- Inventory control
- Mentoring
- Annual leave
- Employee discount
Sports Centre Team Leader
P & E Sports Lettings Ltd —Cambridge
- £28,500 a year
- Weekend availability
- First Aid Certification
- Team management
- Organisational skills
- Free parking
- Gym membership
Quick apply
11d
Admissions Manager
St Elizabeth's Centre —Much Hadham
- Up to £32,793 a year
- Full-time
- CRM software
- Project management
- Organisational skills
- Free parking
- Annual leave
Quick apply
National Account Manager
Mr Fothergill’s Seeds Ltd —Kentford
- £40,000 a year
- Full-time
- CRM software
- Business development
- Travel
Quick apply
1d
Operations Supervisor
Huws Gray Group —Newmarket
- Customer service
- Communication skills
- Annual leave
- Employee discount
Director of Operations
Clarins —Harlow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Inventory control
- Computer literacy
- Employee assistance programme
- Employee discount
Final Mile Territory Manager
Evri —Sudbury
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Client Engagement Manager - C&M - Manufacturing Innovation - UK
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Business
- Annual leave
Supervisor 30 Hours
The Entertainer —Cambridge
- £13.01 an hour
- Part-time
- Customer service
- Computer literacy
- Supervising experience
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Chelmsford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Hospitality Assistant
BaxterStorey UK —Cambridge
- £26,227.50 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Retail Sales Assistant
Dreams —Cambridge
- Part-time
- Hybrid work
- Customer service
- Employee discount
Operations Supervisor
Huws Gray —Newmarket
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Hotel - Duty Manager
Premier Inn —Bury St. Edmunds
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
9d
Technical Lead
SpeedyBooker —Bury St. Edmunds
- £75,000 - £100,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Free parking
- Paid training
Quick apply
Area Library Manager, Cambridge City
Cambridgeshire County Council —Cambridge
- £31,537 - £33,699 a year
- Weekend availability
- Customer service
- Team management
- Travel
- Annual leave
- Employee discount
7d
Microsoft Dynamics 365 Consultant / Developer
Softwerx —Cambridge
- £65,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Employee discount
- Gym membership
11d
Programme Manager (Custom Programmes) - 2 vacancies
JBS Executive Education Ltd —Cambridge
- £33,361 - £41,474 a year
- Weekend availability
- Hybrid work
- Customer service
- Agile
- Communication skills
- Flexible schedule
Front of House Leader - Stansted Airport
Pret A Manger —Stansted
- £16.35 an hour
- Part-time
- Customer service
- Mentoring
- Training & development
- Annual leave
- Employee discount

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customer service centre lead jobs near little walden, ess

Retail Department Manager

Blue Diamond Garden Centres -
Cambridge

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Store discount
Company pension
Employee discount
On-site parking

Qualifications

Stock ordering
Sales management
Customer service
Retail team management
Store management
Product rotation
Retail experience
Training & development
Stock replenishment
Retail management
Leadership
Team motivation leadership
Rota coordination

Full job description

Are you an experienced retail manager with strong commercial awareness, excellent leadership skills, and a passion for delivering outstanding customer experiences?

Do you thrive in a fast-paced retail environment where sales performance, operational standards, and team development are key to success?

If so, we would love you to join us as our Retail Department Manager at Coton Orchard Garden Centre.

Location: Coton Orchard Garden Centre
Hours: Full-time, 42.5 hours per week, including alternate weekends
Salary: Competitive, depending on experience

Why Join Us?

Coton Orchard Garden Centre is part of the Blue Diamond Garden Centres group, the UK’s largest garden centre group by turnover, continuing to grow rapidly across the UK and Channel Islands.

We are proud to create inspirational retail destinations that combine style, innovation, and exceptional customer service. Our centres attract a strong AB1 customer demographic, and we focus on delivering premium retailing through outstanding presentation, operational excellence, and strong commercial performance.

Led by Chief Executive Alan Roper, Blue Diamond has built a reputation for developing talent, supporting career progression, and maintaining excellent staff retention across the business.

The Role

As Retail Department Manager, you will take full responsibility for the day-to-day leadership, commercial performance, and operational management of the Gardening (Landscaping) Department.

This includes garden tools, landscaping, compost, plant care, irrigation, pots, and associated accessories.

You will lead and develop the department team to deliver exceptional customer service, maximise sales opportunities, and maintain the highest standards of merchandising and stock management.

This is a hands-on leadership role requiring a commercially driven retail manager who can motivate teams, manage performance, and consistently deliver excellent retail standards.

Key Responsibilities

Lead the department to achieve sales, margin, and profitability targets
Manage and develop a high-performing team through coaching, training, and leadership
Deliver exceptional customer service standards across the department
Maintain excellent visual merchandising and product presentation standards
Oversee stock control, ordering, replenishment, and stock rotation processes
Analyse daily and weekly sales reports to identify opportunities and drive performance
Plan and execute seasonal launches, promotional activity, and POS implementation
Manage rota planning, staffing levels, and daily operational organisation
Ensure full compliance with health and safety and company procedures
Conduct regular shop floor walk-rounds to maintain operational excellence
Work closely with senior management to support wider business objectives
Identify opportunities to improve efficiency, standards, and commercial performance

The Ideal Candidate

Proven experience in a retail management role within garden retail, DIY, home improvement, or a similar fast-paced retail environment
Strong commercial awareness with experience managing sales performance and KPIs
Excellent leadership and people management skills
Strong understanding of merchandising, stock control, and operational standards
Passion for delivering high levels of customer service
Organised, proactive, and able to manage multiple priorities effectively
High attention to detail and pride in presentation standards
Hands-on management style with a flexible and positive approach
Ability to motivate and inspire teams to achieve results
Desire to grow and develop within a successful and expanding retail business

What We Offer

Competitive salary
Generous staff discount
Ongoing training and development opportunities
Supportive management structure
Clear progression opportunities within a growing national group
Opportunity to join one of the UK’s leading garden centre retailers

If you are a motivated retail manager looking for your next challenge within a growing and successful business, we would love to hear from you.

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Store discount

Application question(s):

Do you have previous retail management experience?

Work Location: In person

Quick apply

Refine Your Search

customer service centre lead jobs in little walden, ess

Retail Department Manager

Assistant Manager (Front of House) - Stansted Airport

Sports Centre Team Leader

Admissions Manager

National Account Manager

Operations Supervisor

Director of Operations

Final Mile Territory Manager

Client Engagement Manager - C&M - Manufacturing Innovation - UK

Supervisor 30 Hours

Operational Support Officer

Hospitality Assistant

Retail Sales Assistant

Operations Supervisor

Hotel - Duty Manager

Technical Lead

Area Library Manager, Cambridge City

Microsoft Dynamics 365 Consultant / Developer

Programme Manager (Custom Programmes) - 2 vacancies

Front of House Leader - Stansted Airport

I want to receive the latest job alerts for customer service centre lead in little walden, ess

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