Service desk analyst Work, Jobs in Littleborough, Gtm (with Salaries)

Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
14d
Senior Service Desk Analyst
AJ Bell —Manchester
- Full-time
- Hybrid work
- Azure
- Administrative experience
- Analysis skills
- Employee assistance programme
Quick apply
4d
Service Desk Analyst
wavenet —Birstall
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Azure
- Software troubleshooting
- Free parking
9d
IT Service Desk Analyst
Anchor —Bradford
- £30,000 a year
- Customer service
- IT
- Communication skills
- Employee discount
3d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Senior Service Desk Analyst
Frontline Consultancy and Business Services Ltd —Handforth
- £25,636.32 - £35,000.00 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
9d
Service Desk Analyst, Judicial Digital Services, Judicial Office
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Employee discount
3d
IT Support Analyst
The Beauty Tech Group Trading Limited —Manchester
- Full-time
- Hybrid work
- Windows
- IT
- In-person
- Free parking
- Work from home
Quick apply
10d
IT Service Desk Analyst Apprentice
QA Apprenticeships —Macclesfield
- £18,000 - £20,000 a year
- Full-time
- Azure
- Continuous improvement
- Organisational skills
Service Inbound Analyst
Bright HR Limited —Manchester
- Up to £26,500 a year
- Management
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
IT Service Desk Analyst
Network Plus —Salford
- £26,000 - £28,000 a year
- Customer service
- Communication skills
Quick apply
4d
1st Line Analyst - Stafford DC
Pets at Home —Cheadle
- £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
8d

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Senior Service Desk Analyst
AJ Bell —Manchester
Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Ability to set up and configure PCs and Laptops.
Quick apply
4d
Senior Service Desk Analyst
Frontline Consultancy and Business Services Ltd —Handforth
Must aspire to a culture of service excellence, with a proactive attitude to managing issues and keeping customers updated at all times.
£25,636.32 - £35,000.00 a year
Quick apply
9d

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Service Desk Analyst

Brabners -
Leeds

Apply Now

Job details

14 days ago

Benefits

Annual leave
Company pension
Enhanced paternity leave
Life insurance

Qualifications

iOS
IT
Communication skills

Full job description

THE ROLE & TEAM

Brabners IT Team are looking for a Service Delivery Analyst to join our Leeds City Centre team. This is a great opportunity to continue their career within a well-established IT function and act as the first point of contact to all colleagues with their IT queries. We pride ourselves on our customer engagement and service delivery to all our colleagues across the organisation.

We are looking for a strong team player who enjoys working with colleagues and providing quick turnaround to resolved time sensitive issues. If you’re looking to establish your career within IT and gain exposure to a variety of queries whilst progressing your career, then this is the job for you.

This role can be based in our Leeds City Centre office and requires candidates to be on site 4 days a week. We offer a flexible approach to working hours, core hours are Monday to Friday 8am – 6pm.

Agencies: We are not accepting CVs for this role as we are aiming to fill it directly. We value your support and will reach out if required. Please do not send speculative CVs. Any unsolicited CVs sent to hiring managers or the business, without prior instruction from a member of the Talent Acquisition team, will be treated as a gift.

KEY RESPONSIBILITIES

Act as first point of contact for all IT incidents and service requests
Resolve 1st and 2nd Line issues for all colleagues in a timely manner
Manage and update ticketing system, ensuring SLA’s are met
Prioritise a user-friendly culture through accessible support
Escalate queries when required to other IT Teams and or 3rd parties
Update and maintain IT Asset Management System
Cross-skill and up-skill all software, hardware and business objectives
Contribute to IT projects when required

ABOUT YOU

Previous experience within an IT Service Desk is essential
Strong knowledge of Windows, Microsoft 365, and iOS and Android environments
Previous interaction with Mimecast would be advantageous
Excellent communication skills
Able to confidently build relationships
Exceptional verbal and written communication skills
Flexible and can-do attitude
Proactive and problem-solving mindset
Great team player
Inquisitive and solution focused

BENEFITS

Competitive Salary
Flexible approach to working hours
Bupa/ Medicash
We offer agile working at Brabners, recognising that the right balance between office-based and remote working will vary depending on the role, the team and individual circumstances. The working arrangements for this position will be discussed as part of the recruitment process
Discretionary bonus opportunities
Pension scheme
Life Insurance & Income Protection Insurance
25 days Annual Leave plus flex bank holidays (increasing with service)
Option to buy 10 additional days annual leave each year
2 My Days (in addition to your holiday entitlement)
Additional discretionary annual leave days
Enhanced Maternity, Paternity & Adoption Leave
Career Development Opportunities
Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support)

ABOUT US

Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable.

With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales.

We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

Apply Now

Refine Your Search

service desk analyst jobs in littleborough, gtm

Service Desk Analyst

Senior Service Desk Analyst

Service Desk Analyst

Service Desk Analyst (European Language Speaker)

IT Service Desk Analyst

Service Desk Analyst - Tier I

Senior Service Desk Analyst

Service Desk Analyst, Judicial Digital Services, Judicial Office

IT Support Analyst

IT Service Desk Analyst Apprentice

Service Inbound Analyst

Service Desk Analyst (2nd Line)

IT Service Desk Analyst

IT Service Desk Analyst

1st Line Analyst - Stafford DC

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