We are looking for a skilled and customer-focused Joiner to join HMS, part of Torus Group. You’ll play a key role in delivering a high-quality, efficient and responsive service to our customers, working across occupied and void properties. You’ll carry out a wide range of joinery works and associated multi-skilled tasks, contributing to our “one job, one visit” approach while maintaining the highest standards of workmanship, safety and customer care.
What You Will Be Doing:
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Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works
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Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery
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Plan and organise work effectively to meet priority response times and performance targets
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Work within scheduled appointment systems, liaising directly with customers and colleagues
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Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines
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Supervise and support apprentices or trainees when required
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Use IT and mobile devices to receive instructions, complete work orders and order materials
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Ensure accurate completion of all documentation and system updates
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Drive and maintain a company vehicle, stock and equipment responsibly
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Manage materials efficiently, minimising waste and delays
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Comply fully with Health & Safety requirements and safe systems of work
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Participate in training, development and competency programmes
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Work collaboratively with schedulers, planners, customer liaison officers and contractors
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Take part in an out-of-hours rota when required (additional payment applies)
What We’re Looking For:
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NVQ Level 3 (or equivalent) in Joinery or relevant craft discipline
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CSCS card at the appropriate level
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Experience in multi-skilled trade activities
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Full UK or EU driving licence
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Completed apprenticeship (time served)
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Proven experience in joinery, building maintenance and construction
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Strong customer service skills
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Ability to work independently with minimal supervision
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Good communication skills and a customer-focused approach
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Experience supervising or supporting apprentices
Interview Process:
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Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
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Right to work verification
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Qualification certificate check
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2x Completed references
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OH Health Questionnaire – Fit For Work
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DBS check (if required for role)
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Completion of all new starter documentation including signed T&C’s
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
