Ward clerk Work, Jobs in Liverpool, Msy (with Salaries)

Ward Clerk & Housekeeper (Dual role) - Respiratory Support Unit
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £25,272 a year
- Full-time
- Rehabilitation centre
- Organisational skills
2d
Ward Clerk
Betsi Cadwaladr University Health Board —Bodelwyddan
- £26,300 a year
- Full-time
- Organisational skills
10d
Relief Admin Support
Betsi Cadwaladr University Health Board —Bodelwyddan
- £26,300 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Front desk
4d

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Ward Clerk & Housekeeper (Dual role) - Respiratory Support Unit

Liverpool University Hospitals NHS Foundation Trust -
Liverpool

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Job details

Full-time
£25,272 a year
2 days ago

Qualifications

Inbound customer enquiry call handling
Clinical record keeping
Stock ordering
Patient appointment coordination
Filing
Appointment booking and call handling
Organisational skills
Stock replenishment
Patient appointment data entry
Facilities maintenance
COSHH compliance

Full job description

An exciting opportunity has become available on the Respiratory Support Unit. This is a dual role and will incorporate the jobs of Housekeeper and Ward clerk (50% each) at the Royal Liverpool University Hospital.

The Ward is a 10 bed Respiratory unit providing level 2 ventilatory support. This will require the successful candidate to be extremely organised, committed and hardworking. It is essential that candidates have excellent IT skills and to be able to speak confidently to patients when dealing with their enquiries, either face to face or over the phone. The successful candidate will also be responsible using trust patient IT systems including pens/dashboard and IPM and ensuring patient discharge letters are sent and filed they have follow-up appointments for their next treatment arranged if required. Ensuring specialist stock and equipment is maintained and ordered. reporting maintenance requests and other specific tasks to meet individual patient needs as determined by ward manager. Monitoring quality standards and work closely with contractors and support services.

Enhanced organisational skills are required to ensure confidentiality is maintained and case notes, letters and documentation are kept securely. The ideal candidate much be approachable, committed and kind and wish to actively participate in what is a friendly and hardworking team as well as directly with the public.

The main roles are answering the phone, good basic computer skills, ensuring patients appointments have been booked, filing and organising on the clinical area.

Ensuring stock is ordered and equipment maintained. Identifying any problems with cleanliness, ensuring all surfaces are cleaned appropriately.

Knowledge of CoSHH.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit their careers page

Please refer to detailed job description attached

The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.

Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .

The Housekeeper will work as an integral part of the ward teams. He/she will be responsible for the co-ordination of all patient facilities services in the ward areas and ensure a clean, safe and comfortable environment.
The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the ward sister/charge nurse.
The postholder will be required to work closely with contractors and support service departments. He/she will monitor quality standards, report deficiencies and take appropriate action.

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Ward Clerk & Housekeeper (Dual role) - Respiratory Support Unit

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