– indirect Work, Jobs in London, Eng (with Salaries)

Receptionist
University College London Hospitals NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Full-time
- Front desk
3d
Ward Administrator
University College London Hospitals NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- University
- Communication skills
10d
Account Manager, Supply Chain ESG
Worldly —London
- £77,000 - £110,000 a year
- Full-time
- Remote
- Bachelor's degree
- Annual leave
Bank Healthcare Assistant
The London Clinic —London
- £15.79 - £24.17 an hour
- Day shift
- Patient care
5d
Procurement Manager / Senior Procurement Specialist (Indirect Spend) - London hybrid - July 2026 start
Vantage Point —London
- Hybrid work
Designer (Freelance)
LF Fashion Limited —London
- Part-time
- Quality control
- Organisational skills
- Flexible schedule
13d
Section Planner [Track] - London Bridge and Surrounding areas's
Network Rail —London
- From £34,000 a year
- Full-time
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
18h
Assistant Director: Technology Services (EMEA & Asia)
Mayer Brown LLP —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
Tax Administration Assistant
RMT Accountants & Business Advisors —London
- Writing skills
- Continuous improvement
- Computer skills
10d
Tax Administration Assistant
Simmons Gainsford —London
- Hybrid work
- Writing skills
- Continuous improvement
- Computer skills
Quick apply
12d
Accounts Assistant – Overseas & Subsidiaries
CDC Group —London
- SharePoint
- Accounting
- Communication skills
3d
Data and Impact Junior Professional
Palladium Group, Inc. —London
- Full-time
- Hybrid work
- Spanish
- English
- Presentation skills
12d
Indirect Procurement Buyer
FERRERO —Greenford
- Analysis skills
- Continuous improvement
- Organisational skills
Procurement Administrator
Bauer Media Outdoor —London
- £30,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Quick apply
10d
Assistant Designer
Boux —Wimbledon
- Full-time
- CAD
- Bachelor's degree
- Employee discount
Made Smarter Intern in SolidWorks 3D CAD design software
Cableduct Limited —London
- £14.80 an hour
- In-person
- Business
- Communication skills
Quick apply
Business Development Associate
Meridian Bioscience, Inc. —London
- Full-time
- CRM software
- English
- Business development
Business Development Associate - North UK
Meridian Bioscience, Inc. —London
- Full-time
- CRM software
- English
- Business development
EMEA Cost Management Analytics / Financial Planning and Analytics(12 Months Mat Cover)
Nomura —London
- Temporary
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
Senior Manager, Client Operations & Implementation
TodayTix Group —London
- Full-time
- Hybrid work
- Team management
- AI
- Leadership

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Receptionist

University College London Hospitals NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£31,554 - £33,270 a year
3 days ago

Qualifications

Collaborate with healthcare professionals
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Complaint handling
Patient service
Appointment booking and call handling
Front desk
Patient record updating
Managing patient records

Full job description

Join the UCLH Trauma and Orthopaedic Department as a Hybrid Reception and Administrative Assistant. This varied role combines front-of-house reception duties with essential administrative support, across the wider Trauma and Orthopaedic department ensuring patients receive a professional, welcoming service while contributing to the smooth running of the department.

The balance between reception and administrative responsibilities is flexible, with the split of days in each role adjusted to meet service needs and provide variety within the role. You will manage appointments, respond to enquiries, maintain accurate records, and support clinicians and the wider multidisciplinary team. If you are organised, adaptable, and committed to delivering excellent patient care, we would love to hear from you.

Patient Care and Communication

Welcome patients and visitors to Institute of Sports and Exercise Medicine with a friendly, professional approach.
Respond to telephone enquires through automated telephone call group
Respond to emails through shared inbox
Respond to face-to-face enquiries promptly.
Keep patients informed of appointment delays and provide updates.
Signpost patients and visitors to relevant services and locations.
Handle concerns and complaints professionally, escalating when required.
Communicate effectively with clinicians and the wider multidisciplinary team.

Reception and Administrative Support

Check patients in for appointments and update patient records.
Support patients with self-check-in kiosks and MyCare registration.
Arrange interpreters, patient transport, parking documentation, and attendance forms where required.
Manage same-day clinic changes and cancellations sensitively.

Appointments and Systems

Book, amend, and schedule appointments in line with Trust policies.
Book appointments from designated Appointment Workqueues
Record cancellations and non-attendances (DNAs).
Ensure clinic outcomes are completed and follow-up appointments arranged.
Escalate capacity or booking issues to the Team Leader.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

General Duties

Maintain patient confidentiality at all times.
Work flexibly across reception and administrative functions, according to service needs depending on changing clinic schedules and admin demands
Maintain a professional appearance and comply with Trust policies.
Adhoc admin requests. This list is not exhaustive and may change depending on demand.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Apply Now

Refine Your Search

– indirect jobs in london, eng

Receptionist

Ward Administrator

Account Manager, Supply Chain ESG

Bank Healthcare Assistant

Procurement Manager / Senior Procurement Specialist (Indirect Spend) - London hybrid - July 2026 start

Designer (Freelance)

Section Planner [Track] - London Bridge and Surrounding areas's

Assistant Director: Technology Services (EMEA & Asia)

Tax Administration Assistant

Tax Administration Assistant

Accounts Assistant – Overseas & Subsidiaries

Data and Impact Junior Professional

Indirect Procurement Buyer

Procurement Administrator

Assistant Designer

Made Smarter Intern in SolidWorks 3D CAD design software

Business Development Associate

Business Development Associate - North UK

EMEA Cost Management Analytics / Financial Planning and Analytics(12 Months Mat Cover)

Senior Manager, Client Operations & Implementation

I want to receive the latest job alerts for – indirect in london, eng

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