Onsite technical lead Work, Jobs in London, Eng (with Salaries)

Onsite Technical Lead
ABACUS —London
- Full-time
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Technical Lead - EPD
BRE —Watford
- £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Free parking
Technical Lead, Professional Services
Cvent —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Software troubleshooting
- Work from home
Technical Lead - EPD
BRE Group (Building Research Establishment) —Watford
- £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Free parking
3d
Senior Technology Lead (12 months FTC)
University College London —London
- £120,000 a year
- Full-time
- Hybrid work
- University
- IT
- Leadership
- Annual leave
- Employee assistance programme
Technical Operations Team Leader
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
Packaging Development & Technical Co-Ordinator
PrepWorld —Northfleet
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Manager, Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- Customer service
- Maintenance
Technical Services Manager
Sodexo —London
- £85,000 a year
- Full-time
- Contracts
- Gym membership
Quick apply
6d
Technical Project Manager
Toyota Connected Europe —London
- Hybrid work
- PMP
- Project management
- Travel
3d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Lead Software Engineer / Technical Lead
SOJO —London
- £70,000 a year
- Full-time
- Hybrid work
- DevOps
- Master's degree
- AWS
- Employee discount
- Employee stock ownership plan
Quick apply
22h
Business Analyst (x2)
Guy's & St Thomas' Foundation —London
- £48,000 - £52,000 a year
- Hybrid work
- Organisational skills
- Agile
- Annual leave
- Employee assistance programme
Quick apply
9d
Manager - BCG Vantage, Center for Public Economics
Boston Consulting Group —London
- Full-time
- English
- Bachelor's degree
- Travel
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Technical Coordinator
London Square —London
- Full-time
- Travel
- Construction
- Employee discount
- Gym membership
Quick apply
9d
Delivery Lead
Bupa —London
- £56,000 a year
- Full-time
- Hybrid work
- Agile
- Financial services
- Leadership
- Employee discount
- Gym membership
Quick apply
7d
Post Production Edit Assistant
Sky —London
- Hybrid work
- Communication skills
- Time management
- Free parking
- Employee discount
7d
Technical Manager
London Square —Newham
- Full-time
- Project management
- Travel
- IT
- Employee discount
- Gym membership
Quick apply
1d
Regional Security Manager (EMEA)
Waymo —London
- £88,000 - £92,500 a year
- Full-time
- Bachelor's degree
- Driving
- Travel

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Onsite Technical Lead

ABACUS -
London

Quick apply

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Company pension
Discounted gym membership
Company events
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Windows Server
ConnectWise
TCP
Azure
Microsoft Exchange
DHCP
DNS
Mobile device management
VMWare
Financial services
TCP/IP
vSphere
Active Directory
Intune

Full job description

Job Summary:
As Technician of Site Services , you will be a member of a Client Support Pod with the core goal of delivering white glove technical service to your Pod's assigned client base. While your role's primary focus is to physically service clients in their offices and home offices, all members of the Pod must be based in our London office or client sites 5 days a week. All members of the Pod must be willing to respond to email tickets, phone calls, remote support sessions and other forms of remote support as requested by their manager.

As a contributing member of a Support Pod, you will spend your time collaborating and communicating with clients, colleagues, and 3rd parties to resolve technical issues and implement new technological devices and services.

Responsibilities:
• Provide best in class technical support to our clients primarily onsite and additionally via phone, email and remote.
• Support and install all hardware at client sites, including but not limited to: Abacus infrastructure, workstations, printers, and peripherals.
• Effectively communicate with both clients and peers ensuring timely responses to client tickets.
• Record all work activities in a timesheet in our ticketing system (ConnectWise).
• Be one of the primary onsite resource for the UK Support team and build relationships with UK client users. Home visits to set-up or troubleshoot client equipment when necessary.
• Must be able to multi-task client issues when applicable.
• Document technical issues and take ownership of escalating issues to the appropriate resource.
• Must be amenable to occasional travel.
• Must meet the minimum standard for personal key performance indicators.
• Must contribute to the overall success of team mandated goals and key performance indicators.
• Must be flexible regarding duties and hours of work, there will be occasional requirements to work out of hours for client onboardings and other project work.

Requirements (Must Have):
• Incredible sense of pride and passion for what you do and a desire to help your teammates.
• Must be neat, organised, energetic, and show initiative.
• Minimum 3 years' experience working for a Managed Service Provider (MSP) or in IT roles demonstrating excellent customer service and support.
• Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
• Experience with advanced hardware troubleshooting and the installation of core Networking equipment.
• Ability to lift and work with heavy equipment up to 25KG (such as a UPS).

Strong Technical Skills in the following areas:
• Create/Manage Active Directory accounts, groups & permissions
• Duo Security and other two factor authentication applications
• Microsoft Exchange Administration
• Azure Active Directory\Entra ID
• Troubleshoot hardware (video cards, USB & peripheral devices, Network appliances and drivers, etc.).
• Mobile device management technologies.
• Understanding of Networking fundamentals.
• VMware vSphere administration.
• Install, configure & manage print queues.
• Troubleshoot DNS, DHCP and TCP/IP issues.

Nice to Have:
• Managing or working in a multi-tenant environment.
• Experience working in Financial services.
• Microsoft certified.
• Ability to work through issues methodically.
• Experience administering Windows Server 2012 and above.
• Basic experience with policy management (Group Policy & Intune).

Schedule:
• Monday to Friday, 8 am to 5 pm.
• Out of hours on-call rotation for emergency onsite requirements.

Work Location:
• Based in Abacus UK office with visits to client offices.

The benefits package consists of:
• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
• Gym discount
• Life insurance
• Comprehensive travel insurance for you and your family in line with scheme rules
• Confidential well-being and counselling support
• Competitive Compensation
• Contributory pension scheme
• Company events
• Private Medical and Dental Insurance

If you feel you have the necessary experience to go forward for this role, please apply now. We'd love to see your CV.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

onsite technical lead jobs in london, eng

Onsite Technical Lead

Technical Lead - EPD

Technical Lead, Professional Services

Technical Lead - EPD

Senior Technology Lead (12 months FTC)

Technical Operations Team Leader

Packaging Development & Technical Co-Ordinator

Manager, Technical Services

Technical Services Manager

Technical Project Manager

Technical Support Engineer II, Triage & Discovery

Lead Software Engineer / Technical Lead

Business Analyst (x2)

Manager - BCG Vantage, Center for Public Economics

Onsite Senior Technical Analyst, IT Infrastructure Services

Technical Coordinator

Delivery Lead

Post Production Edit Assistant

Technical Manager

Regional Security Manager (EMEA)

I want to receive the latest job alerts for onsite technical lead in london, eng

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