Connect to your Industry
Take your career to the next level by joining one of the world's best and most recognised professional services firms.
We are seeking to hire experienced Commercial Operations leader in the Life Sciences practice of Deloitte's AI & Data service offering.
You will have the opportunity to work with a huge variety of interesting, international, and world leading clients who are navigating an evolving marketplace where Agentic AI is taking Commercial operations to a new level. This technology holds the potential to revolutionise the life science industry by generating advanced opportunities, innovative business models, and enhanced productivity throughout the life science value chain.
As a Commercial Operations lead, you will be responsible for developing and executing our go-to-market strategy, leading client engagements, building high-performing teams, and fostering innovation within the practice.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
- This strategic role demands a deep understanding of the life sciences industry, combined with expertise in leveraging AI and advanced analytics to drive transformative changes in commercial operations
- Define and implement the vision and strategy for Deloitte's Life Sciences Commercial Operations - AI & Data Driven Solutions practice. Identify emerging trends and develop innovative solutions to address client challenges.
- Client Engagement & Business Development: Cultivate and manage senior-level client relationships within leading pharmaceutical, biotech, and medtech companies. Lead business development efforts, including identifying opportunities, developing proposals, and securing new engagements.
- Solution Delivery & Innovation: Oversee the design and implementation of AI/ML models and advanced analytics solutions for incentive compensation, quota setting, Incentive design, structure, target setting, and other commercial operations challenges. Ensure solutions are scalable, robust, and deliver measurable business value.
- Practice Building & Team Leadership: Build and mentor a high-performing team of consultants, data scientists, and engineers. Foster a culture of collaboration, innovation, and continuous learning.
- Thought Leadership & Market Influence: Represent Deloitte as a thought leader in the field of AI-driven commercial operations. Publish articles, present at conferences, and contribute to industry forums.
Connect to your skills and professional experience
- Advanced degree (MBA, MS, PhD) in a relevant field (life sciences, engineering, data science, business) or equivalent.
- Extensive experience in life sciences commercial operations, with a proven track record of success in incentive compensation, quota setting, and/or sales force effectiveness.
- Deep understanding of AI/ML techniques and their application to commercial operations challenges.
- Demonstrated ability to lead and manage complex projects, budgets, and teams.
- Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences.
Preferably you will also have:
- Familiarity with regulatory and compliance considerations in life sciences data privacy and security.
- Strong business acumen and strategic thinking capabilities.
- Proven ability to build and maintain strong client relationships at the executive level.
- This revised job description emphasizes the strategic nature of the Senior Manager role, focusing on leadership, innovation, and business development, in addition to technical expertise and delivery. It also highlights the importance of thought leadership and market influence, positioning the Senior Manager as a key driver of Deloitte's eminence in the field of AI-driven commercial operations.
Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Engineering, AI and Data
We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Consulting
"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Consulting
“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Consulting
Our hybrid working policy
You’ll be based in London with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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