1st line support analyst Work, Jobs in London, Gtl (with Salaries)

IS Support Analyst - 1st Line
Trowers & Hamlins —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
11d
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Communication skills
Quick apply
Support Analyst
Elexon —London
- £45,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
7d
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst (1st line) - Onsite
Wanstor —London
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
11d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Word
- Writing skills
- No degree
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
13d
ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
14d
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Service Desk Analyst
Crew Clothing Head Office —Kingston upon Thames
- Full-time
- Analysis skills
- POS
- SharePoint
- Employee discount
- Referral programme
Quick apply
6d
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Google Suite
- Azure
- AWS
- Annual leave
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Employee assistance programme
Quick apply
Digital Applications & AI Support Analyst
TavasTechs Ltd —London
- £45,000 - £55,000 a year
- Full-time
- Windows
- SharePoint
- AI
Quick apply
Applications Analyst
Islington Council —Islington
- £44,235 - £51,228 a year
- Full-time
- Employee discount
IT Risk & Controls Analyst
TP ICAP —London
- Full-time
- Analysis skills
- Communication skills
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Infrastructure & Cloud Support Technician
Tour Partner Group —London
- Overtime
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Employee discount
- Gym membership
Quick apply
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Quick apply

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IS Support Analyst - 1st Line

Trowers & Hamlins -
London

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Company pension
Discounted gym membership
Private medical insurance

Qualifications

Technical troubleshooting
Ticket management
Customer support
Communication skills
Help desk

Full job description

Description

Join a collaborative IT Service Desk team supporting colleagues across a leading international law firm. This role offers the opportunity to work with a wide range of technologies while providing excellent customer service and contributing to the smooth running of the firm's IT systems.

The Role

As part of the Service Desk team, you will provide responsive and effective technical support to colleagues across the business.

Deliver 1st line IT support via phone, email, and in person.
Troubleshoot hardware, software, and Microsoft 365 issues.
Manage Service Desk tickets and see issues through to resolution.
Escalate complex issues and work closely with wider IT teams and suppliers.
Participate in the support rota and support a hybrid working environment.

The Candidate

The successful candidate will be a customer-focused IT professional with strong technical knowledge, excellent communication skills, and a proactive approach to problem-solving.

Experience supporting Microsoft 365 and Windows 10/11.
Strong communication skills with a customer-first mindset.
Excellent problem-solving skills and attention to detail.
Ability to manage priorities and work effectively to deadlines.
Previous Service Desk experience, ideally within a professional services environment.

Benefits

Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) upon joining the firm, which include discounted gym memberships, free cinema tickets, health assessments and much more.

Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on [email protected]

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.

About Trowers & Hamlins

Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With offices across the UK, Middle East and Asia. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.

We've always been proud of our commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.

Quick apply

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1st line support analyst jobs in london, gtl

IS Support Analyst - 1st Line