Placement co ordinator Work, Jobs in London (with Salaries)

Customer Service Co-ordinator
Liberty Wines —London
- £28,399 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
SEN Co-Ordinator
Civic Recruitment Limited —Enfield
- £75,000 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
Quick apply
2d
Clinical Placement Co-ordinator
Central London Community Healthcare NHS Trust —London
- £47,951 - £56,863 a year
- Part-time
- Rehabilitation centre
3d
Housing Advisor – Rough Sleepers
Civic Recruitment Limited —Lambeth
- £30.67 an hour
- Temporary
- Hybrid work
- Customer service
- No degree
- Negotiation
Quick apply
7d
ED/UTC Patient Pathway Co-ordinator
London North West University Healthcare NHS Trust —London
- £33,262 - £36,027 a year
- Full-time
- Hospice
17h
Adolescent Mental Health Practitioner - Early Intervention Psychosis
South London and Maudsley NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Analysis skills
- Patient care
- Organisational skills
9d

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SEN Co-Ordinator
Civic Recruitment Limited —Enfield
The postholder will ensure the effective implementation of statutory procedures, coordinate assessments and reviews, and secure appropriate educational…
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2d
IASS Officer
LondonBoroughofBexley —Bexleyheath
To ensure families of children with SEN and young people with SEN have access to impartial, timely accurate. Evidence of recognised accreditation in the field…
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placement co ordinator jobs near london

Customer Service Co-ordinator

Liberty Wines -
London

Quick apply

Job details

Full-time
£28,399 a year

Benefits

Company pension
Employee assistance programme
Enhanced maternity leave

Qualifications

Customer service
IT
Communication skills

Full job description

Job Advert

The Customer Service Coordinator plays a key role in delivering best-in-class customer service, acting as the primary point of contact for customers via inbound phone calls, assisting with orders, product enquiries, delivery updates and issue resolution.

The role supports the end-to-end order process from entry through to delivery, ensuring orders are processed accurately and customer queries are resolved quickly and professionally. Strong communication, attention to detail and problem-solving skills are essential to maintain a high standard of customer service.

Key responsibilities

Act as the first point of contact for inbound customer calls, managing a high volume of calls relating to orders, deliveries, products and account queries
Provide end‑to‑end customer support by assisting with order placement and amendments, investigating and resolving customer issues where possible, and escalating complex cases to the appropriate internal teams when required.
Process wine orders accurately, ensuring correct products, quantities and delivery details
Provide accurate information on products, stock availability and delivery schedules and communicate order confirmations, stock updates and delivery timelines via phone and email
Build strong customer relationships through responsive and professional service
Process returns, credits and replacements in line with company procedures
Collaborate proactively with internal departments such as Sales, Warehouse and Distribution teams

About you

Previous experience working in a similar customer service or order processing role
Excellent written and verbal communication skills and able to build good working relationships
Reliable, positive and pro-active with the ability to prioritise and take ownership of issues
Enjoys working collaboratively as part of a team
Exceptional attention to detail and accuracy along with strong IT skills
Ability to learn new systems
A little bit of wine knowledge would come in handy!

What you can expect

This is a fixed term role from July until 31st December 2026.

25 days holiday excluding public holidays pro-rata'd
Company pension scheme matching up to 5% of contributions
18 weeks enhanced maternity leave and 4 weeks paternity leave.
Employee Assistance Programme
Birthday day off
Travel insurance
Employee wine discount
Retail, wellbeing, technology, and travel discounts

Liberty Wines is an award-winning company and accredited by Investors in People which offers excellent opportunities for training and development alongside a great working environment (and an even better coffee machine).

We encourage all our employees to further their wine knowledge through our in-house Liberty Wines Academy and WSET (Wine & Spirit Education Trust) courses alongside building skills and experience over the course of their professional development.

Liberty Wines celebrates diversity, and we are committed to creating an inclusive environment where everyone feels comfortable to be themselves.

Quick apply

Refine Your Search

placement co ordinator jobs in london

Customer Service Co-ordinator

SEN Co-Ordinator

Clinical Placement Co-ordinator

Housing Advisor – Rough Sleepers

ED/UTC Patient Pathway Co-ordinator

Adolescent Mental Health Practitioner - Early Intervention Psychosis

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