Service manager Work, Jobs in London (with Salaries)

PMO Manager
NextStep —London
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- PMP
- Analysis skills
Quick apply
Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Senior Service Quality Manager
NEST —London
- £60,000 - £70,000 a year
- Hybrid work
- Analysis skills
- IT
- Financial services
4d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
14d
Clinic Manager
Therapie Clinic —London
- £40,000 - £48,000 a year
- Sales
- Customer service
- Mentoring
- Paid training
- Annual leave
Contracts Manager, EMEA
Anthropic —London
- £140,000 - £180,000 a year
- Hybrid work
- Sales
- Bachelor's degree
- Contracts
- Flexible schedule
Hostel Manager/Service Manager
LHA London Ltd —London
- £37,500 - £40,000 a year
- Full-time
- Hospitality
- Supervising experience
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Success Manager
Sitemate —London
- £55,000 - £66,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Microsoft Office
- Annual leave
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
6d
Treatment Service Manager - South
Gamcare —South East London
- £42,450 - £46,185 a year
- Management
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
23h
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Management
- Sales
- In-person
- Employee assistance programme
- Referral programme
Facilities Manager - London, EC1V
Encore —London
- £65,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Excellence Manager
QBE —London
- Full-time
- Hybrid work
- IT
3d
Guest Service Manager
The Hoxton —London
- Full-time
- Hotel
- Front desk
- Restaurant
- Life insurance
Quick apply
13d
Bench General Manager
Five Guys UK —London
- From £44,760 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Operations Manager
Virgin Active —London
- Full-time
- Annual leave
- Employee discount
Service Operations Manager - Heathrow Airport
Kone —Slough
- Full-time
- Hybrid work
- Management
- Maintenance
- Project management
Service Team Manager
B&Q —London
- £36,500 - £41,500 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
Production Manager
Imperial College London —South Kensington
- £46,614 - £56,345 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Project management
- University
- Annual leave
5d
Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Leadership
Quick apply

I want to receive the latest job alerts for service manager in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

PMO Manager

NextStep
London

Quick apply

Job details

Full-time
£80,000 - £100,000 a year

Benefits

Company pension

Qualifications

Programme management
Waterfall
PMP
Analysis skills
PRINCE2 Certification

Full job description

About NextStep

NextStep connects top consulting talent with high-potential opportunities through smart, AI-powered matching. We partner with ambitious companies across sectors to place experienced professionals in roles where they can have a real impact. On behalf of a client in our partner network, we are currently looking for a PMO Manager to join their team.

About the Company

Our client is a leading UK-headquartered financial services group with operations spanning retail banking, asset management, and insurance. The business is two years into a £200m technology and operating model transformation programme, modernising its core banking infrastructure, consolidating platforms, and reshaping how it delivers services to 4 million customers. The Group Transformation Office is now looking for an experienced PMO Manager to strengthen programme governance and delivery assurance across the portfolio.

The Role

As PMO Manager, you will be responsible for the governance, reporting, and delivery management infrastructure that keeps the transformation programme on track. You will work directly with the Programme Director and senior business sponsors, ensuring that workstreams are well-planned, risks are surfaced early, and the right information reaches the right people at the right time. This is a critical coordination and assurance role in one of the UK's largest ongoing financial services transformation programmes.

What You'll Do

Design and maintain the programme governance framework, including milestone tracking, RAID log management, dependency mapping, and escalation protocols across multiple concurrent workstreams.
Produce high-quality programme reporting for ExCo, Board, and regulators, translating complex delivery status into clear and accurate narrative.
Lead the planning and scheduling process across programme workstreams, facilitating cross-team alignment and resolving resource conflicts.
Run the regular programme cadence, including steerco preparation, workstream leads forums, and weekly status reviews.
Identify delivery risks and issues early, work with workstream leads to develop mitigation plans, and escalate where required.

What We're Looking For

5–8 years of experience in PMO, programme management, or management consulting roles, ideally within financial services or other regulated industries.
Deep familiarity with programme governance frameworks, including waterfall, agile, and hybrid delivery models.
Strong analytical and reporting skills, comfortable building and maintaining complex programme schedules, RAG dashboards, and board-level reporting packs.
Excellent stakeholder management skills; able to influence and challenge senior leaders constructively.
Prince2, MSP, or PMP qualification preferred; Agile/SAFe certification a useful addition.

Compensation & Benefits

Base salary of £80,000 – £100,000, depending on experience.
Annual performance bonus.
Private health cover, enhanced pension, and 28 days holiday.
Hybrid working from London (2–3 days in the office per week).

How to Apply

To be considered for this role, please create your profile at getnextstep.com. Once your profile is complete, our matching system will evaluate your background against the role criteria and match you with the company if it's a strong fit. No cover letter required.

This role is listed by NextStep on behalf of our client. All applications are handled with confidentiality.

Quick apply

Refine Your Search

service manager jobs in london

PMO Manager

Service Reporting Manager

Senior Service Quality Manager

Assistant Customer Service Manager

Clinic Manager

Contracts Manager, EMEA

Hostel Manager/Service Manager

Customer Success Manager

Operations Manager

Treatment Service Manager - South

Assistant General Manager

Facilities Manager - London, EC1V

Service Excellence Manager

Guest Service Manager

Bench General Manager

Operations Manager

Service Operations Manager - Heathrow Airport

Service Team Manager

Production Manager

Massimo Dutti Operations Manager- Regent Street

I want to receive the latest job alerts for service manager in london

Related Searches

Explore jobs in more locations

About NextStep

About the Company

The Role

What You'll Do

What We're Looking For

Compensation & Benefits

How to Apply

Jobseeker tools

Employer Tools

Browse

Stay Connected