Desk agent Work, Jobs in Longport, Eng (with Salaries)

Guest Service Associate
Courtyard by Marriott Keele Staffordshire —Longport
- £27,227 a year
- Full-time
- Customer service
- Hotel
- In-person
- Free parking
- Employee discount
Quick apply
1d

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Guest Service Associate
Courtyard by Marriott Keele Staffordshire —Longport
Greet and welcome guests in a friendly and professional manner. Answer phone calls and direct them to the appropriate department or staff member.
£27,227 a year
Quick apply
1d
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Guest Service Associate

Courtyard by Marriott Keele Staffordshire
Longport

Quick apply

Job details

Permanent | Full-time
£27,227 a year
1 day ago

Benefits

Free parking
On-site gym
Discounted or free food
Company pension
Company events
Employee discount
Gym membership
On-site parking

Qualifications

Customer service
Phone etiquette
Communication skills

Full job description

Guest Service Associate

Duties:
- Greet and welcome guests in a friendly and professional manner
- Provide exceptional customer service to ensure guest satisfaction
- Assist guests with check-in and check-out processes
- Handle guest inquiries and resolve any issues or complaints promptly
- Maintain a clean and organized front desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and room assignments
- Provide information about hotel facilities, services, and local attractions
- Process payments and maintain accurate records

Requirements:
- Excellent communication skills, both verbal and written
- Strong phone etiquette and customer service skills
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and ability to multitask in a fast-paced environment
- Proficient in using computer systems and software for reservations and guest management

Note: Previous experience in a similar role is a plus, but not required.

Join our team as a Guest Service Agent and be part of creating memorable experiences for our guests. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply now to start your hospitality career!

Job Types: Permanent, Full-time

Pay: £27,227.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site gym
On-site parking

Ability to commute/relocate:

Longport ST5: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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Guest Service Associate

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