About the Role
Ski Transfer Logistics Ltd operates within the travel logistics, passenger transport coordination, transfer services, route planning, and customer support sector. We are seeking a Transport Operations Manager to oversee daily transfer operations, coordinate schedules, and support reliable service delivery for customers and partners.
Why Join Us?
Mid-Level Management Opportunity
Develop your operations career within a professional Bristol-based travel logistics company.
Competitive Compensation
Receive a realistic annual salary aligned with mid-level transport and logistics management roles.
Professional Travel Logistics Environment
Work in a structured setting that values reliability, organisation, customer service, and efficient coordination.
Meaningful Business Impact
Help improve transfer operations, strengthen customer satisfaction, and support continued business growth.
Key Responsibilities
- Manage daily transport operations, transfer schedules, and service coordination tasks
- Coordinate with drivers, customers, travel partners, vendors, and internal teams
- Monitor routes, booking updates, service timelines, and operational reports
- Support customer service workflows, issue resolution, and follow-up activities
- Track service performance, transport requirements, and process improvement opportunities
- Prepare reports, schedules, documentation, and operational updates
- Ensure activities follow company procedures, safety standards, and service expectations
What We Are Looking For
Experience
- Experience in transport operations, travel logistics, passenger services, route coordination, customer service management, or logistics support
- Previous team coordination or supervisory experience is preferred
- Experience working with drivers, travel partners, vendors, or booking platforms is an advantage
Skills
- Transport operations management
- Route planning and schedule coordination
- Customer service and issue resolution
- Vendor, driver, and partner communication
- Reporting, documentation, and workflow improvement
- Strong organisation, communication, and problem-solving skills
Education
- Diploma, college qualification, or bachelor’s degree in Business Administration, Logistics, Transport Management, Travel and Tourism, Operations Management, or a related field is preferred
- Professional certifications in logistics, transport operations, customer service, safety, or project coordination are an advantage
Pay: £40,000.00-£56,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Work Location: In person
