Center team lead Work, Jobs in Lyndhurst, Ham (with Salaries)

Payments Solution Center - Team Lead
JPMorganChase —Bournemouth
- Full-time
- Leadership
14d
Activities Coordinator
Southern Housing —Freshwater
- £13,988 a year
- In-person
- Communication skills
- Annual leave
- Referral programme
1d
Maintenance Manager
Doubletree by Hilton Southampton —Southampton
- Weekend availability
- Bar
- Maintenance
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Sr. Manager, SAP Center of Excellence
Curtiss-Wright —Christchurch
- Full-time
- Hybrid work
- Computer Science
- PMP
- ERP systems
- Employee stock purchase plan
- Annual leave
8d
Quality Manager
Vestas —Newport
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
7d
FLOOR MANAGER - PORTSMOUTH
Adidas —Portsmouth
- Full-time
- Customer service
- English
- Analysis skills
- Employee discount
- Referral programme
Applied AI ML Lead
JPMorganChase —Bournemouth
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Workstream Lead - Performance & Development
TÜV SÜD —Fareham
- Full-time
- IT
Additive Manufacturing Lead Engineer
Eaton —Wimborne
- AutoCAD
- CAD
Quality Assurance Leader
Safran —Fareham
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Flexitime
Account Manager East Region – Hospital & Healthcare
ESO —Portsmouth
- Sales
Jointing Superintendent
Prysmian Group —Bishopstoke
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Compliance and Ops Risk Test Manager
JPMorganChase —Bournemouth
- Full-time
- Project management

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Payments Solution Center - Team Lead

JPMorganChase -
Bournemouth

Apply Now

Job details

Full-time
14 days ago

Qualifications

Statistical analysis
Leadership

Full job description

JOB DESCRIPTION

Join our Payment Solutions Center as a Team Lead and drive day-to-day support center performance across payment products and businesses. You'll partner with key stakeholders to deliver sustainable results, elevate customer experience, and execute process improvements that move enterprise KPIs. This role blends people leadership, operational rigor, and risk/control discipline in a highly regulated environment. You'll coach and develop a high-performing team, manage escalations, and lead operational planning to achieve long-term objectives. If you're energized by ownership, data-driven decisioning, and continuous improvement, this is a role where your leadership will have visible impact.

As a Team Lead within the Payment Solutions Center, you will be responsible for leading a team within our support center, manage the day-to-day operations of the department and ensure that business objectives are consistently achieved. This position involves closely partnering with various stakeholders to lead local strategies for sustainable performance, improve enterprise-wide processes, and meet business objectives.

Job responsibilities:

Provide management support and oversight of the Payments Solutions Center team that span businesses and products; includes business planning, strategy, and resource allocation.
Create a positive work environment that supports the delivery of excellent customer service and achieves our shared business goals.
Manage and direct team activities and monitor progress.
Develop and implement operational plans, actions, and programs in support of long-term business objectives.
Operate in a highly regulated environment, ensuring appropriate policies, procedures and controls are in place and followed to control risk and ensure we deliver and exceed our customer expectations.
Assist Internal Partners with escalations, questions and/or general support needs.
Participate in all hiring and performance management activities pertaining to the team.
Handle special projects and tasks as assigned by Management.

Required qualifications, capabilities, and skills

Proven leader of teams with a passion for customer service, with a focus on excellence, servicing customers in an eCommerce or financial services environment
Ability to deliver on KPIs and execute on process improvements.
Passion for leadership, and coaching and developing employees, with a high degree of positive energy and endurance.
Excellent communicator and listener, both verbally and in writing, who is able to present persuasive arguments to executives and customers.
Ability to multi-task effectively and prioritize rigorously.
A self-starter, who confronts and escalates issues and barriers head-on and with an appropriate sense of urgency.
Ability to present complex information in an understandable and compelling manner.
Experience with statistical / trend analysis including merging multiple data points, creating ad hoc reports and translating results into strategy is required.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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center team lead jobs in lyndhurst, ham

Payments Solution Center - Team Lead

Activities Coordinator

Maintenance Manager

Sr. Manager, SAP Center of Excellence

Quality Manager

FLOOR MANAGER - PORTSMOUTH

Applied AI ML Lead

Workstream Lead - Performance & Development

Additive Manufacturing Lead Engineer

Quality Assurance Leader

Account Manager East Region – Hospital & Healthcare

Jointing Superintendent

Compliance and Ops Risk Test Manager

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