Level it Work, Jobs in Manchester, Eng (with Salaries)

IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
3d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
Intelligence Data Analyst
GCHQ —Manchester
- From £37,892 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexitime
5d
DATA ANALYSTS
i5 Solutions Europe Limited —Manchester
- Computer Science
- Data analysis skills
- SQL
Airport Services Agent (Manchester) - 12 Month Contract
Qatar Airways —Manchester
- Hospitality
- Computer literacy
- English
7d
Associate IT Field Technical Analyst
Cadent Gas —Hollinwood
- £34,011 - £38,013 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
6d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
5d
Service Desk Analyst
The Guinness Partnership —Oldham
- £33,387 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
6d
QA Engineer
Betfred —Manchester
- £37,000 - £46,500 a year
- Full-time
- SQL
- Continuous improvement
- APIs
- Annual leave
- Employee assistance programme
Quick apply
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- English
- No degree
- Annual leave
12d
Project Support
Semperian Group —Wythenshawe
- Up to £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Annual leave
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Computer Science
Quick apply
11d
1st Line Analyst - Stafford DC
Pets at Home —Cheadle
- £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
6d
IT Support & Services
MDPI UK —Manchester
- Full-time
- English
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Electronic Test & Repair Technician
Astra Telematics Limited —Trafford
- £30,000 - £40,000 a year
- Full-time
- Schematics
- In-person
- Hand tools
- Free parking
- Flexible schedule
Quick apply
Trainee Laboratory Technician
Pennington Choices Ltd —Warrington
- £26,227.50 a year
- Full-time
- IT
- Health & wellbeing programme
- Annual leave
IT Helpdesk Coordinator
The Config Team —Manchester
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
Customer Service Associate
Ambition Institute —Manchester
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
6d
Cyber Security Apprentice
QA Apprenticeships —Macclesfield
- £20,000 - £25,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
12d

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IT Support Engineer

Serries Business and Technology Services
Manchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £34,000 a year
3 days ago

Qualifications

Desktop support
TCP
Microsoft Outlook
DHCP
Computer hardware
IT support
DNS
SharePoint
IT
TCP/IP
VPN

Full job description

About the Role

Serries Business and Technology Services provides technical support, business systems assistance and operational technology solutions to organisations across a range of sectors. We are looking for an experienced IT Support Engineer to help maintain reliable day-to-day technology services for internal users and client environments.

You will provide technical assistance across hardware, software, user accounts, networks and cloud-based systems. The role involves resolving incidents, investigating recurring issues and supporting the setup and maintenance of workplace technology.

This position is suitable for a practical and service-focused IT professional who can troubleshoot confidently, communicate clearly with users and manage several technical requests at the same time.

Key Responsibilities

Technical Support: Provide first-line and second-line support for desktop computers, laptops, mobile devices, printers, business applications and user-access issues.

Incident Resolution: Diagnose and resolve hardware, software, connectivity and account-related incidents within agreed service targets.

User Account Management: Create, update and disable user accounts, permissions, email access and shared resources in line with approved procedures.

Device Setup: Configure and deploy computers, monitors, mobile devices and peripheral equipment for new and existing users.

Software Support: Install, update and troubleshoot operating systems, productivity tools and approved business applications.

Network Troubleshooting: Investigate basic wired, wireless, VPN and internet-connectivity problems and escalate complex issues when necessary.

Microsoft 365 Support: Assist users with Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services.

Ticket Management: Record incidents, requests, troubleshooting actions and resolutions accurately in the service-management system.

Security Support: Apply security updates, support antivirus and endpoint-protection tools and report suspicious activity through the correct channels.

Technical Documentation: Maintain setup guides, troubleshooting instructions, asset records and knowledge-base articles.

Asset Management: Track company devices, accessories, software licences and equipment assignments.

Escalation: Refer infrastructure, server, application or cybersecurity issues to specialist teams with clear supporting information.

User Guidance: Explain technical solutions clearly and provide practical advice that helps users prevent recurring problems.

What We Are Looking For

Experience: At least 2 to 4 years of experience in IT support, service desk, desktop support or a related technical role.

Technical Knowledge: Good understanding of Windows environments, computer hardware, printers, mobile devices and common workplace applications.

Microsoft 365: Practical experience supporting Outlook, Teams, OneDrive, SharePoint and Microsoft user accounts.

Networking: Basic knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi and local-area network troubleshooting.

Troubleshooting: A structured approach to diagnosing faults, testing solutions and identifying when escalation is required.

Service Management: Experience using ticketing or IT service-management platforms to record and manage technical requests.

Customer Service: A patient and professional approach when supporting users with different levels of technical knowledge.

Communication: Ability to explain technical information clearly in person, by telephone and in writing.

Organisation: Ability to prioritise incidents, manage competing requests and meet service deadlines.

Security Awareness: Understanding of password security, access control, endpoint protection and safe handling of business data.

Qualifications: A qualification or certification in information technology, computer systems, networking or a related subject is preferred but not essential.

Mindset: Dependable, methodical and willing to take ownership of technical issues through to resolution.

Pay: £30,000.00-£34,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

level it jobs in manchester, eng

IT Support Engineer

IT Technician

Intelligence Data Analyst

DATA ANALYSTS

Airport Services Agent (Manchester) - 12 Month Contract

Associate IT Field Technical Analyst

Technical Helpdesk Agent

IT Engineer Degree Apprentice

Service Desk Analyst

QA Engineer

NCSC Cyber Security Analyst

Project Support

Apprentice Software Engineer

1st Line Analyst - Stafford DC

IT Support & Services

Electronic Test & Repair Technician

Trainee Laboratory Technician

IT Helpdesk Coordinator

Customer Service Associate

Cyber Security Apprentice

I want to receive the latest job alerts for level it in manchester, eng

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