Nights technical support Work, Jobs in Manchester (with Salaries)

Technical Support Advisor (Night Shift)
Johnson Controls —Manchester
- Full-time
- Communication skills
- Free parking
- Paid training
Nights Technical Support
Johnson Controls —Manchester
- Weekend availability
- Communication skills
- Free parking
- Annual leave
3d
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave

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Technical Support Advisor (Night Shift)

Johnson Controls -
Manchester

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Job details

Full-time

Benefits

Free parking
Paid training
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Technical support
Customer support
Fault diagnosis and repair
Communication skills

Full job description

Technical Support Advisor (Nights) – Join Our Team!

Shift Pattern:

Night shift rotation

4‑on / 4‑off schedule

Hours: 19:00–07:00

6-8 weeks of fully paid daytime training (Mon–Fri) required prior to starting the night shift rotation

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to better serve people, places, and the planet.

We’re looking for motivated individuals to join our ADT Support team. You don’t need a technical background to apply — if you have strong customer service skills, enjoy problem‑solving, and are keen to learn, we’ll provide full training. Each year, we support more than 300,000 customers by keeping their alarm systems running smoothly, and you’ll play an important part in delivering that service.

With us, you’ll benefit from comprehensive training, long‑term job security, and clear opportunities for career growth across both ADT and Johnson Controls at local, national, and global levels.

What we offer

Competitive Salary: Reflecting your skills and experience
Bonus Plan: Performance-based bonuses to reward your impact
Generous Leave: 25 days of annual leave plus time off in lieu for any Bank Holidays worked
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week

How will you do it

Diagnose and troubleshoot security alarm faults
Use a broad range of monitoring and programming software
Deliver excellent customer service to external residential customers
Handle bespoke and high-security customer requirements with discretion
Assist field engineers to ensure remote connectivity to alarm systems

Essential Skills:

✔ An interest in problem-solving

✔ Customer service skills and experience
✔ Excellent communication skills
✔ Ability to convey technical information to a non-technical audience

Preferred Skills:

Experience in technical problem-solving

If you're ready to step into a role where you make a difference every day, apply now and become a valued part of our team!

Apply Now

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nights technical support jobs in manchester

Technical Support Advisor (Night Shift)

Nights Technical Support

Engineer II, Digital Services Remote Operations

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