About HomePlus Furniture
HomePlus Furniture is an independent, family-run furniture retailer with over 35 years of experience helping customers create beautiful homes. With five showrooms across Kent and a rapidly growing website, we're looking for an ambitious E-Commerce Executive to help drive the next stage of our online growth.
This is an exciting opportunity for someone who loves eCommerce, data, merchandising and digital marketing. You'll take ownership of our Shopify website, continually improving the customer journey and helping increase online sales.
The Role
Reporting to the E-Commerce Operations Manager, you'll be responsible for the day-to-day performance of our Shopify website while identifying opportunities to increase traffic, conversion rates and revenue.
This is a commercially focused role where your ideas will make a real impact.
Key Responsibilities
Shopify Website Management
- Manage and maintain our Shopify website
- Optimise product categories and navigation
- Improve site merchandising and product visibility
- Manage homepage content and seasonal campaigns
- Ensure pricing and product information remain accurate
- Coordinate new product launches
Merchandising & Sales
- Improve product visibility through strategic merchandising
- Create cross-sell and upsell opportunities
- Monitor best sellers and identify slow-moving products
- Recommend product placement improvements
- Maximise Average Order Value (AOV)
SEO & Content Strategy
- Improve organic search rankings
- Optimise category and product pages
- Work with AI tools to create high-quality website content
- Identify opportunities for new landing pages and buying guides
Email Marketing
- Create and manage email campaigns
- Build customer journeys
- Analyse campaign performance
- Increase customer engagement and repeat purchases
Analytics & Reporting
- Monitor Shopify and Google Analytics
- Report on KPIs including:
- Revenue
- Conversion Rate
- Traffic
- Average Order Value
- Best Sellers
- Customer Behaviour
- Produce weekly and monthly reports
- Use data to make commercial recommendations
Customer Experience
- Improve the online shopping experience
- Identify website issues and work with developers where required
- Monitor site speed and usability
- Continually improve conversion rates
Marketing
- Work alongside the marketing team
- Assist with Google Ads and paid social campaigns
- Liaise with influencers and brand partners
- Support promotional campaigns and seasonal activity
About You
You'll be commercially minded, analytical and passionate about eCommerce.
Essential
- Minimum 2 years' Shopify experience
- Strong understanding of Google Analytics
- Experience with SEO
- Excellent written English
- Strong Excel skills
- Highly organised
- Excellent attention to detail
- Ability to work independently
- Commercial awareness
Desirable
- Mailchimp or similar marketing platforms
- Google Ads
- Meta Ads
- Photoshop
- Canva
- AI tools such as ChatGPT
- Basic HTML/CSS knowledge
Benefits
- Competitive salary
- Staff discount
- Company pension
- Free parking
- Career progression opportunities
- Friendly family-run business
- Supportive working environment
Pay: £26,500.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Work from home
Work Location: In person
