Grade D – £26,403–£27,254 per annum (FTE). Actual salary will be pro rata for 18.5 hours per week.
Location: Locality 3&4, Leopold Street, Derby, DE1 2HF
Hours: 18.5 hours per week
Working Hours: Wed (Alt), Thurs, Fri (Week 1 Wed, Thurs, Fri/ Week 2 Thurs, Fri)
Contract Type: Temporary (12 months)
Closing Date: Monday 7th September 2026
The Opportunity
We are looking for an organised and motivated administrator to provide high-quality support to Social Care/ Early Help workers and managers within our service.
What you’ll be doing
You will:
- Provide day-to-day administrative support to the team, including handling enquiries by phone and email, preparing documents and maintaining accurate records.
- Use Liquidlogic to input, update and retrieve case information, ensuring data is accurate, timely and handled confidentially.
- Use Microsoft Office, including Outlook, Word and Excel, to produce letters, reports, spreadsheets and maintain tracking systems.
- Handle sensitive and confidential information in line with Council policies and procedures.
- Communicate effectively with colleagues, partners and members of the public, responding politely and professionally to enquiries.
- Be required to provide reception cover to support a busy contact centre.
About you
You must have:
- Recent administrative experience in a busy office environment.
- Previous experience in an administrative or customer support role, particularly within a local authority or public sector environment, is desirable but not essential
- Strong written and verbal communication skills and the ability to respond politely and patiently to service users
- Experience of working with Microsoft Office applications, including Word and Excel, to produce, update and maintain a range of documents and spreadsheets
- The ability to manage competing priorities and maintain attention to detail.
- An understanding of the need for confidentiality when dealing with service user information.
- Experience of using Liquidlogic, or the ability to learn new IT systems quickly.
Who We Are
At Derby City Council, we're proud to deliver over 250 essential services that support our residents, communities and businesses. Guided by our vision to create anInclusive, Green, Growing and Vibrant City, we put people at the heart of everything we do.
Our values shape how we work every day. We believe inGreat People, One Team, we're Bold in embracing change, Strong in delivering for our communities, and We Care about making a positive difference.
Join us and you'll be part of an ambitious, collaborative organisation where you can develop your career while helping to shape Derby's future.
Why join Derby City Council?
At Derby City Council, you'll have the opportunity to make a real difference while building a rewarding career in an organisation that values, supports and invests in its people.
Alongside the opportunity to help shape the future of Derby, you'll benefit from a comprehensive range of employee benefits, including:
Financial Benefits
- Local Government Pension Scheme (LGPS) – a secure, defined benefit pension with life cover
- Team Derby Rewards – discounts across a wide range of retail, leisure and lifestyle brands
- Tusker Car Benefit Scheme – a salary sacrifice scheme for leasing a brand-new, fully maintained and insured vehicle
Work-Life Balance
- Generous annual leave, starting at 27 days and rising to 32 days after five years' service (plus bank holidays, depending on your contract)
- The option to purchase additional annual leave
- Flexible and hybrid working arrangements for many roles
- Flexible retirement options, where eligible
- Support for colleagues with caring responsibilities
Learning and Development
- Learning and development opportunities, with regular career conversations to support your growth
- Leadership and management development programmes, mentoring and professional qualifications
- Modern workspaces designed to support collaboration, productivity and wellbeing
Health and Wellbeing
- Employee Assistance Programme, wellbeing support and a year-round wellbeing calendar
- Free annual flu vaccinations
- Cycle2Work Scheme and free cycle training
Community and Inclusion
- Up to 15 hours of volunteering leave each year
- Recognition through initiatives including the Here for Derby Awards and Long Service Awards
- The opportunity to join one of our Employee Networks, including LGBTQ+, Disabled Employees and Carers, Black, Asian and Minority Ethnic Employees, and Neurodiversity
At Derby City Council, we believe our people are our greatest strength. Whatever stage you're at in your career, you'll be joining an inclusive organisation where you'll be supported to develop, feel valued and make a meaningful difference to the communities we serve.
Some benefits are dependent on your role, contract or length of service.
How to apply
The closing date for this vacancy is specified at the top of the advert. Applications received after midnight on the closing date will not be accepted.
Interview dates: W/C 7th September
If you would prefer to apply using your CV, please complete the attached Declaration Form and send it to [email protected] .
Applications submitted by CV must include a completed Declaration Form to be accepted; this can be found at the bottom of the advert.
We also encourage you to complete the attached Equalities Form and return it to [email protected] . This is optional and will not affect your application.
Important Information
Links to the full Job Description and Person Specification are available below.
Before submitting your application, please read our guidance on filling in your application form and ensure your supporting statement clearly demonstrates how you meet the essential criteria in the Person Specification.
All employees will normally be appointed to the minimum of the grade for the role.
Where a DBS requirement is indicated at the top of this advert, the successful candidate will be subject to the appropriate Disclosure and Barring Service (DBS) check as part of our safer recruitment process.
Where a Market Rate Supplement is indicated at the top of this advert, it is paid in addition to the basic salary and is subject to regular review. The supplement may be reduced or withdrawn and will reduce in line with incremental progression and pay awards.
The Council has a legal obligation to consider suitable redeployment opportunities for employees at risk of redundancy. Consequently, this vacancy may be withdrawn before the advertised closing date if it is filled through the Council's redeployment process.
Equality, Diversity and Inclusion
At Derby City Council, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds and believe our workforce should reflect the diverse communities we serve.
As a Disability Confident Leader, disabled applicants who meet the essential criteria for the role can choose to apply through our Guaranteed Interview Scheme.
We are also proud to hold theMinistry of Defence Employer Recognition Scheme Silver Award, recognising our commitment to supporting serving personnel, veterans and their families. Members of the Armed Forces community, veterans and their close family members who meet the essential criteria are also eligible for our Guaranteed Interview Scheme.
If you need any reasonable adjustments at any stage of the recruitment process, including during your application, interview or onboarding, we'll work with you to provide the support you need.
If you have any questions about this vacancy or need assistance with your application, please contact the Recruitment Team on 01332 640844 (Relay UK: 18001 01332 640844) or email [email protected].
