Parts advisor Work, Jobs in Melrose, Scb (with Salaries)

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- Employee discount
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Parts Advisor

Hamilton Ross Group -
Kelso

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Annual leave
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
B2B sales
Construction experience

Full job description

Fancy being the go-to person for parts across Agriculture, Groundcare, Construction and Landscaping Machinery?

You’ll run our parts counter. Source the right part, first time. Keep our customers’ machines moving.

Hamilton Ross Group are leading suppliers of Agricultural, Ground care, Construction and Landscaping machinery across Central Scotland. We’ve been doing this for over 90 years. We’re family-owned, we’re growing, and we back our people. Recognised in the inaugural Scotsman Insider 500 as one of Scotland’s top-performing companies by profit and turnover. This is a business with real momentum behind it.

If you’ve got the parts know-how and the customer service to match, this is a great opportunity.

The Role

You’ll be the link between our customers and the parts they need by identifying, sourcing and supplying parts for agricultural, ground care, construction and landscaping machinery, including our aftermarket range. You’ll work closely with the workshop and service team to keep repairs on track.

Serve customers at the parts counter, by phone and by email, in a professional and friendly manner
Identify and source parts using catalogues, manufacturer systems and internal databases
Prepare quotations, process orders and take payments accurately
Liaise with the workshop and service team to ensure timely supply of parts for repairs
Help manage stock, booking in deliveries, stock checks and maintaining accurate records
Support merchandising and presentation of the parts store and displays
Build strong product knowledge, including our aftermarket parts range and current promotions

What You’ll Bring

You know your way around a parts department. You’re accurate, organised and good with people and you don’t need to be told what good service looks like.

Experience in a parts, stores, trade counter or similar customer-facing role
Strong customer service skills with a professional, approachable manner
Good attention to detail and accuracy in ordering and paperwork
Confident with IT systems including order processing, manufacturer catalogues, MS Office
Able to work effectively as part of a team and under your own initiative
Experience in agricultural, groundcare, construction, landscaping or automotive parts (desirable)
Knowledge of machinery, equipment and components (desirable)
Full UK driving licence

What You’ll Get

Competitive salary, based on experience
Training and development across our products, systems and manufacturers
26 days annual leave plus 4 company shutdown days
Employee discount scheme and referral programme
On-site parking
The stability of a family-owned business with over 90 years of trading and the recognition of a Scotsman Insider 500 company

Benefits:

Employee discount
On-site parking

Work Location: In person

Quick apply

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