It service desk Work, Jobs in Milton Keynes, Eng (with Salaries)

1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
5d
Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
11d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
IT Support Officer
Evestia Clinical —Letchworth
- Hybrid work
- Customer service
- SharePoint
- IT
- Employee assistance programme
- Life insurance
Quick apply
10d
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
13d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
12d
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
IT Systems Engineer (Boomi)
Multi-Color Corporation —Daventry
- Full-time
- Computer Science
- Engineering
- ERP systems
Quick apply
Web Executive
Bibby Financial Services —Banbury
- £40,000 - £45,000 a year
- Full-time
- Management
- Financial services
- Gym membership
Quick apply
Senior IT Security Analyst
Lumentum —Towcester
- Full-time
- Communication skills
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
Platform Lead
easyJet —Luton Airport
- Full-time
- Hybrid work
- Azure
- AWS
- Employee discount
Queue Manager
Boxxe Group —Luton
- Organisational skills
- IT
Quick apply

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it service desk jobs near milton keynes, eng

1st Line Support Analyst

Dawsongroup -
Milton Keynes

Quick apply

Job details

Full-time
5 days ago

Benefits

Cycle to work scheme

Qualifications

Desktop support
ITIL Certification
Windows
ITIL
IT
VMWare
Communication skills
Active Directory
Intune
Help desk

Full job description

About this Role

Are you a 1st Line Desktop Support Analyst, IT Support Analyst or Help Desk Analyst looking for a role where you can build your technical experience while making a visible difference to colleagues every day? Based in Milton Keynes, this permanent Group IT role is the first point of contact for incidents and service requests, helping users get back to work quickly while keeping communication clear throughout each ticket.

Provide first line IT support across a range of business systems and technologies by telephone, email, remote support tools and face to face
Diagnose and resolve common hardware, software, network and access issues, including password resets and account administration
Log, categorise, prioritise and manage tickets through the Help Desk platform, keeping records accurate and progressing work within agreed SLAs
Configure, deploy and support desktops, laptops, peripheral equipment and Android and iPhone mobile devices, including device management through Microsoft Intune
Identify recurring issues, contribute to the knowledge base and escalate complex incidents to 2nd Line Support while maintaining ownership and communication

About You

You will bring a helpful, curious approach and enjoy working through technical issues in a calm and structured way. Not sure you meet every point below? We value potential, transferable skills and a willingness to learn, so please do not rule yourself out.

Experience supporting users in a Help Desk, Desktop Support or similar technical service environment
Working knowledge of Microsoft Windows, with basic administration experience across Active Directory, Microsoft 365 and VMware Horizon
Experience deploying or managing devices through Microsoft Intune
An understanding of ITIL Service Management principles, with ITIL Foundation or Microsoft fundamentals certifications welcomed but not essential
Clear communication, strong problem solving skills and a customer focused approach, with the confidence to take ownership and ask for support when needed

About Us

Dawsongroup has been in business since 1935 and has more than 50 years of experience in asset rental, supporting customers across a broad range of specialist markets. Group IT helps keep that wider business connected and productive, with a culture built around integrity, ownership, collaboration and finding practical ways to work smarter.

A business that values growth in both its people and its operations
A team environment where collaboration, communication and knowledge sharing matter
A commitment to providing safe, fulfilling and rewarding careers
A company focused on solving customer challenges and continually improving how it works

About Your Future

This role offers a strong starting point for someone who wants to deepen their technical knowledge and develop within a broad Group IT environment. You will gain exposure to a varied technology estate, work closely with experienced 2nd Line colleagues and have access to support that can help you shape your next career step.

Funded training and internal progression pathways, both nationally and worldwide
24 days standard leave allowance + Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
2x life assurance scheme and long term incentives
Cycle to work schemes and seasonal gifts
Wellbeing and mental health support

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to turn your interest in technology into a rewarding career with a business that will support your growth? Join Dawsongroup and help keep our people connected, supported and moving forward, because people are our greatest asset.

Dawsongroup is well known for its tailored solutions and specialist asset supplies, but the real asset is our team. Working at Dawsongroup is more than just a job, it’s a journey. Browse the available opportunities today.

Quick apply

Refine Your Search

it service desk jobs in milton keynes, eng

1st Line Support Analyst

Level 2 Service Desk Engineer

IT Service Desk Apprentice

Senior IT Support Engineer - On-site Services

IT Support Contract

IT First Line Support Assistant

3rd Line Engineer 24/7

IT Support Officer

IT Helpdesk Team Lead

1st Line Service Desk Analyst

Technical Operations Manager

Workshop Engineer

Technical Support Engineer

IT Support Manager

IT Systems Engineer (Boomi)

Web Executive

Senior IT Security Analyst

Infrastructure Support Engineer

Platform Lead

Queue Manager

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