It support engineer modern Work, Jobs in Milton Keynes, Eng (with Salaries)

2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Training & development
- Communication skills
- Annual leave
Quick apply
2d
3rd line service desk engineer
Total IT Technology Solutions Ltd —Bedford
- £38,000 - £42,000 a year
- Full-time
- Customer service
- Mentoring
- Computer networking
- Annual leave
- Referral programme
Quick apply
2d
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
Junior / Graduate Revit and BIM Technician
Sikla Group —Milton Keynes
- £29,800 - £33,450 a year
- Annual leave
- Gym membership
Quick apply
Junior / Graduate Revit and BIM Technician
Sikla Bohemia —Milton Keynes
- Annual leave
- Gym membership
Product - Analytics Engineer
Whitbread —Houghton Regis
- £55,000 - £60,000 a year
- Full-time
- Hotel
- Mentoring
- Agile
- Employee discount
Quick apply
3d
Google Workspace Senior Engineer
Travis Perkins plc —Northampton
- 8 hour shift
- Hybrid work
- Google Suite
- Scripting
11d
Graduate Fullstack Engineer
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
10d
Project Quality Engineer - Talent Community
Laing O'Rourke —Aylesbury
- Continuous improvement
- Quality control
- Communication skills
- Annual leave
- Employee assistance programme
Software Engineer (Data)
Warner Head Office —Hemel Hempstead
- £45,000 - £60,000 a year
- Full-time
- APIs
- Free parking
- Annual leave
11d
Site Reliability Engineer
Haven —Hemel Hempstead
- Part-time
- Travel
- In-person
- AI
- Employee discount
Quick apply
12d
Data Analytics Engineer
easyJet —Luton Airport
- Full-time
- Hybrid work
- Annual leave
11d
Principal Data Engineer
MaPS —Bedford
- £92,500 a year
- Hybrid work
- Azure
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
2d
IT Programmer
Interpham Consulting —Luton
- Full-time
- Software troubleshooting
- Agile
Mechanical/Electrical Maintenance Engineer
James Jones & Sons, Pallets & packaging Ltd —Buckingham
- From £45,000 a year
- Overtime
- Engineering
- Maintenance
- English
- Annual leave
- Employee assistance programme
Quick apply
11d
Software Engineer
Getnet —Milton Keynes
- Computer Science
- Engineering
- English
- Life insurance
Quick apply
Senior Engineer
Haven —Hemel Hempstead
- Part-time
- Travel
- Mentoring
- Software development
- Employee discount
Quick apply
13d
Graduate Civil Engineer - Community Development - Northampton - 2027
Stantec —Northampton
- Hybrid work
- Civil engineering
- Engineering
- Bachelor's degree
Build Specification Engineer
Cadillac Formula 1® Team —Silverstone
- Communication skills
- Annual leave
Quick apply
Lead Data Engineer
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave

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2nd Line Engineer

Bechtle UK -
Northampton

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Employee mentoring programme
Annual leave
On-site parking

Qualifications

MCSA
Incident management
MCP
MCSE
Project planning
CCNA
Incident documentation
Internal department liaison
Network infrastructure
Equipment installation and commissioning
Technical support incident logging
Network support
Technical writing
Customer support
IT incident logging
Training & development
Citrix
Incident log maintenance
Communication skills
Help desk

Full job description

2nd Line Support Engineer

Bechtle are Europe's leading IT solution as service provider.

As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers.

Job Role Responsibilities

Provide 2nd line technical support for all customers
Ensure customer incidents are resolved as quickly as possible (on and off-site)
Take responsibility and exceed department Service Level Agreements
Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained
Provide technical guidance to the helpdesk team and field engineers
Create and maintain strong relationships with other business units
Ensure that customer and office solutions equipment/goods are installed to appropriate standards and industry best practice
Provide occasional support of managed services operations, including involvement of weekend tasks
Provide assistance to service team for technical design, implementation and support of customer incidents and projects
Undertake customer audits and create appropriate documentation
Create and maintain suitable customer infrastructure / service documentation
Assist with the planning of internal and customer project work
Accountable for the change control process and the upkeep of digital records
Ensure that each service incident or installation is tested as per the client’s sign off process and that this information is stored correctly
Assist in the training and development of service helpdesk staff and field engineers
Work under own initiatives as part of the service team to ensure high quality support to clients
Undertake tasks identified by service helpdesk, service team leader or technical manager
Undertake any other duties as required, which are deemed necessary to satisfy the needs of the Bechtle
Ensure incident information is recorded accurately and in a timely manner
Ensure jobsheets are accurate and completed daily
Keep appraised of new and emerging technologies
Seek and highlight additional opportunities whilst reviewing customers infrastructures
Suggest improvements for the on-going development of the service department

Job Requirements

Excellent customer communication skills
Can work on own intuitive.
Good written skills on job reporting and documentation.

What we offer

Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months)
Salary £30,000 - £35,000 Depending on experience
Location – close to the centre of Northampton with a modern, up to date living space
Culture – Social events, Supportive, Fun, Hard working o Perks – Incentives (holidays, vouchers, lunches, spot prizes)
Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc)
Subsidised health care/medical benefits
Annual Leave – 25-30* days plus B.H’s + optional 2 weeks unpaid. *Increases with time spent o Progression Plan – training & mentor programme.

Experience

Minimum 2 years’ experience in a role of supporting servers, networks, printers, PC’s and applications.
Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations.
Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable.
Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS’s, printers etc o Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable.

Reports to: Service Desk Team Leader

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

it support engineer modern jobs in milton keynes, eng

2nd Line Engineer

3rd line service desk engineer

IT Support Engineer - Modern Workplace

Junior / Graduate Revit and BIM Technician

Junior / Graduate Revit and BIM Technician

Product - Analytics Engineer

Google Workspace Senior Engineer

Graduate Fullstack Engineer

Project Quality Engineer - Talent Community

Software Engineer (Data)

Site Reliability Engineer

Data Analytics Engineer

Principal Data Engineer

IT Programmer

Mechanical/Electrical Maintenance Engineer

Software Engineer

Senior Engineer

Graduate Civil Engineer - Community Development - Northampton - 2027

Build Specification Engineer

Lead Data Engineer

I want to receive the latest job alerts for it support engineer modern in milton keynes, eng

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