<section dir="auto" data-turn-id="751946cb-af7c-4c08-9f08-2a2479438930" data-testid="conversation-turn-24" data-scroll-anchor="false" data-turn="assistant">
We’re looking for an organised and professional Home Administrator who can support the smooth and efficient running of the home. This role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to manage a varied workload in a fast-paced environment.
In this position, you’ll support the management team with day-to-day administration, maintain accurate records, handle enquiries, manage documentation and compliance systems, and assist with staffing, payroll, and general office duties. You’ll play an important role in ensuring the home operates efficiently behind the scenes.
This is a 37.5-hour contract, with a salary of £29,000 per annum, working predominantly Monday to Friday. Flexibility is required, as you may occasionally be asked to cover bank holidays and weekends in the absence of the Receptionist.
You’ll benefit from a stable working pattern, a supportive management team, and a varied role with responsibility and opportunity for development.
Our interview process is simple and welcoming — a single visit with an informal interview, giving you the chance to meet the team and see if the role is the right fit for you
About Rhiwlas Care Home
Rhiwlas House Care Home is a purpose-built 66 bed care home facility located in the historic town of Flint, in the heart of North Wales. Designed to offer the very best in comfort, safety, and care, Rhiwlas House supports residents with a wide range of care needs, including residential and residential dementia care. The home proudly embodies the Lovett Care commitment to excellence, ensuring a warm, welcoming environment where residents feel valued and supported. The home reflects the Lovett Care vision of providing the highest standards of safety, comfort and care. We invest in the latest technology and offer a purposeful programme of daily activity and gentle exercise to enhance the experience, care and wellbeing of our residents. All team members are hand selected for their warmth and passion; they have a full induction and ongoing training from our in-house trainers. Across Lovett Care all of our staff are paid the national minimum wage or above.
Role Responsibilities:
-
Manage the provision of effective and efficient reception services.
-
Respond positively to all enquiries from prospective residents andassistwith any queries they may have.
-
Coordinate admissions with the Home Manager or Deputy Home Manager.
-
Ensure the Resident contract is presented to the Resident or their representative prior to admission and are completed and signed on day one of admission.
-
Collect initial payment and arrange Direct Debits for ongoing payments.
-
Maintainadministration systems relating to residents.
-
Maintain a day-to-day account of the petty cash and present weekly reconciliations to the Home Manager.
-
Liaise withappropriate departmentsregardingpayroll, procurement, finance, and HR.
-
Manage day-to-day payroll and queries.
-
Complete payroll returns, ensuring they are correct, authorised appropriately and presented within agreed deadlines.
-
Produce all contract amendments, contracts of employment and HR letters in line with agreed HR process.
-
Cover reception duties in the absence of the receptionist.
Skills and experience required:
-
Previousexperience as a care home administratoressential.
-
A welcoming and approachable persona.
-
Confident in liaising with other members of staff and residents.
-
Good timemanagement skills.
-
Able to work alone as well as part of a team to achieve the best result.
The Benefits
-
Opportunities to progress through our career paths into more senior and management roles
-
5.6 weeks annual leave per annum
-
Paid DBS
-
Uniform provided
-
Paid training
-
Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant
-
Excellent induction programme for new starters
-
A rewarding career with lots of opportunities to progress within the company
-
Ongoing support and training for nationally recognised qualifications
-
A competitive rate of pay
-
Cycle to work scheme
-
Wellbeing programmes
-
Recognition awards – employee of the month and golden tickets
-
Ongoing career development
-
Travel plan – walk or ride a bike and get a free meal that day
-
Pension scheme
-
EarlyPay- access to your money as you earn (pay advance)
About Lovett Care
At Lovett, we believe our elders deserve more. Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100. We believe in more…More dignity in everyday care. More respect in every interaction. More friendship, joy, and belonging. More moments that matter. Our homes aren't waiting rooms. They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall. When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain. We are Lovett. We believe in more for our elders.
This position is subject to a DBS check
