Product technical advisor Work, Jobs in Morecambe (with Salaries)

Product Technical Advisor
AEB EUROPE LTD —Heysham
- From £27,040 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
6d
Customer Service After Sales Advisor
Strongdor Ltd —Morecambe
- £28,000 - £30,000 a year
- Full-time
- Schematics
- Communication skills
- Annual leave
- Employee assistance programme
8d
Senior Product Development Scientist
Tangerine Group —Lytham
- Up to £48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Business Development Executive
Forsberg Services —Heysham
- CRM software
- Military
- Business development
- Free parking
- Referral programme
Sales and Operations Advisor
Rubix —Preston
- Full-time
- Communication skills
Factory Shop Sales Assistant Part Time and Weekend
Montane Ltd —Lancaster
- Part-time
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Technical Services Apprentice
Sika —Preston
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
8d
Financial Services Administrator
Countrywide Financial Solutions —Lytham
- Up to £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Showroom Assistant
Ribble Cycles —Clitheroe
- £13.06 an hour
- Full-time
- Bilingual
- CRM software
- Merchandising
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Account Executive UK
Westinghouse Electric Company —Preston
- Engineering
- Business development
- Bachelor's degree
- Employee assistance programme
- Life insurance
Experienced Paraplanner
Countrywide Financial Solutions —Lytham
- Up to £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Vehicle Sales Advisor Apprenticeship
Calex UK —Preston
- Full-time
- CRM software
- Customer service
- Computer literacy
3d
Vehicle Technician - Preston VWCV
Swansway Garages —Preston
- £30,000 - £40,000 a year
- Overtime
- Automotive diagnostics
- Communication skills
- Employee assistance programme
- Employee discount
Vehicle Technician - Preston VWCV
Volkswagen Commercial Vehicles —Preston
- £30,000 - £40,000 a year
- Full-time
- Automotive diagnostics
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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product technical advisor jobs near morecambe

Product Technical Advisor

AEB EUROPE LTD
Heysham

Quick apply

Job details

Full-time
From £27,040 a year
6 days ago

Qualifications

Live chat
Microsoft Word
CRM software
Technical troubleshooting
Customer service call handling
Microsoft Excel
Client engagement
Computer literacy
Data entry
Technical writing
Customer interaction
Communication skills
Help desk

Full job description

Salary depending on experience

Job Overview
We are seeking a dedicated and self-motivated. Technical Support & Product Advisor to join the Vidalux team. Involved in the customers experience, the role is to provide guidance and support on our range of high-quality steam showers, saunas, and whirlpool baths. Working as part of a team for technical inquiries, you will be helping customers and installers navigate everything from pre-purchase specifications to post-installation troubleshooting.

Full training and support will be given

The ideal candidate will embody our brand's calm, authoritative, and helpful nature. You should be comfortable explaining technical concepts simply, ensuring every customer feels supported and confident in their wellness investment.

Duties

Assist customers and professional installers via phone, email, and live chat, delivering a service that is expert, warm, and free of jargon.
Provide detailed troubleshooting and technical support for our product range, including electrical requirements, plumbing connections, and steam/sauna technology.
Guide customers toward the right product for their needs using our "Better Than" engineering principles, focusing on long-term value rather than high-pressure sales.
Update and tend to our technical literature, such as installation manuals and on-site guidance.
Build and install products within our showroom for help guide videos, marketing videos, etc.
Collaborate directly with our Technical Director and warehouse teams to resolve complex issues and manage spare parts requests.
Uphold the Vidalux brand identity by being a calm, knowledgeable, and supportive guide throughout the customer journey.
Maintain clear communication with clients, ensuring they understand product features and benefits

Qualifications

Proven experience in technical support, customer service, or a trade-related role (plumbing or electrical knowledge is a significant advantage).
Strong communication skills with the ability to remain calm and empathetic when dealing with complex technical issues.
A "solutions-first" mindset with the ability to analyse a problem and provide a clear, step-by-step resolution.
Excellent organisation skills to manage multiple inquiries across various channels simultaneously.
Experience with data entry and CRM systems to ensure clear documentation of all technical support cases.
A proactive attitude toward learning the deep "engineering-led" details of our product innovations
MUST have good computer skills, be able to utilise common programmes such as Word, Excel, PDF editors, and similar tools.

This position offers an engaging environment for individuals eager to utilise their technical knowledge and communication skills while supporting customers effectively.

Job Type: Full-time

Pay: From £27,040.00 per year

Work Location: In person

Quick apply

Refine Your Search

product technical advisor jobs in morecambe

Product Technical Advisor

Customer Service After Sales Advisor

Senior Product Development Scientist

Business Development Executive

Sales and Operations Advisor

Factory Shop Sales Assistant Part Time and Weekend

Technical Services Apprentice

Financial Services Administrator

Showroom Assistant

Account Executive UK

Experienced Paraplanner

Vehicle Sales Advisor Apprenticeship

Vehicle Technician - Preston VWCV

Vehicle Technician - Preston VWCV

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