Uniserve is the UK's largest privately-owned international freight and logistics company. Operating through a global network of professional partners, we provide innovative supply chain solutions across all major trade markets, with specialist expertise in Europe, China, South East Asia, and the Indian Subcontinent.
We are currently seeking a proactive and detail-oriented Warehouse Administrator to join our team at the Felixstowe Mega Distribution Centre.
This role is critical in supporting the efficient day-to-day operation of the warehouse by ensuring accurate stock management, order processing, customer communication, and system administration. The successful candidate will play a key role in maintaining operational accuracy while supporting both warehouse and transport functions.
Key Responsibilities:
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Accurately process customer orders, stock movements, and inventory transactions through the Warehouse Management System (WMS).
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Complete all daily administrative tasks within required timescales and company service levels.
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Allocate, release, and monitor orders to ensure timely warehouse processing and dispatch.
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Liaise closely with Warehouse, Transport, and Customer Service teams to coordinate inbound and outbound operations.
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Schedule and route orders using the Transport Management System (TMS).
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Respond professionally to customer enquiries via email and telephone, providing timely updates and resolutions.
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Maintain accurate records and documentation relating to stock, orders, deliveries, and inventory adjustments.
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Produce operational reports and update internal systems with accurate data.
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Support continuous improvement initiatives to enhance warehouse efficiency and administrative processes.
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Ensure compliance with company policies, procedures, and health and safety requirements.
Skills, Knowledge & Experience:
Essential
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Previous experience in an administrative role within a warehouse, logistics, distribution, or supply chain environment.
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Strong attention to detail with a high level of accuracy in data entry and record keeping.
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Good understanding of Warehouse Management Systems (WMS) and computer-based inventory systems.
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Proficient in Microsoft Office applications, particularly Excel, Outlook, and Word.
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Excellent written and verbal communication skills.
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Ability to effectively communicate with customers, colleagues, and external stakeholders.
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Strong organisational and time-management skills with the ability to prioritise workloads.
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Ability to work accurately under pressure and meet operational deadlines.
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Self-motivated, proactive, and able to work independently as well as part of a team.
Desirable
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Experience using Transport Management Systems (TMS).
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Knowledge of warehouse operations, stock control, and inventory management procedures.
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Understanding of supply chain and logistics processes.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
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Competitive Salary: We value your skills and commitment.
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Discretionary Bonus: Because your hard work deserves to be rewarded.
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Pension Scheme: We've got your future covered.
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Annual Salary Review: Your growth matters to us.
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Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
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Interest-Free Company Loan: We're here to support you.
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Free On-Site Parking: Convenient and hassle-free.
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Referral Bonus £750: Spread the word and earn some extra cash.
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Care First Lifestyle Programme: Because your well-being matters.
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Flu Jabs Annually: Stay healthy, on us.
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Group Life Policy: We've got you covered.
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Electric Vehicle Charging Points at Work: Embrace sustainable transport
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Flexible Career Pathway: Grow with us!
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Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
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Enhanced Holiday Scheme: we believe loyalty should be rewarded.
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Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
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Private Health Care: We are committed to your wellbeing.
At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.
