Join the ADHD360 Revolution!
- Role: Secretarial Administrator
- Location: Nettleham, Lincoln
- Salary: £28,686.74 per annum
- Hours: 40 hour per week
- Monday to Friday 9:00am - 5:00pm & Monday to Friday 10.00am - 6pm
About Keys Health
Keys Health is a division of Keys Group and is made up of ADHD360, Autism 360 and Mable.
ADHD360 and Autism 360 diagnose, treat and empower those living with Neurodiversity to unlock their potential and live brighter lives. Mable delivers a complimentary speech and language therapy that supports a range of communication challenges through schools and privately.
Our mission is simple (but mighty): to make neurodiversity something to celebrate, not hide. Help us make every patient’s journey the best it can be.
About the role
We’re looking for a confident and organised Secretarial Administrator to become an essential part of our patient specific team. If you enjoy helping people, keeping things running smoothly and working closely with a friendly clinical team, this could be the perfect role for you.
What You’ll Do
- Handling patient enquiries via phone, email and live chat
- Providing clear, supportive communication to every patient
- Working side by side with the clinical team to support patient care
- Preparing and sending well-presented letters and documents
- Prioritising tasks and managing your workload independently
- Contributing positively to a collaborative team environment
- Using problem solving skills to keep things moving efficiently
What You’ll Bring
- Strong organisation skills and attention to detail
- Someone who can work independently and thrive in a team
- Clear, confident communication skills
- A proactive, solution focused mindset
- Experience with live chat systems is desirable but not essential
- A friendly, professional approach to patient support
Benefits:
- 33 days holiday (including bank holidays) plus the option to buy more with our purchase holiday scheme
- Your birthday off, because nobody should work on their special day!
- Enhanced pension contributions above the statutory minimum
- Enhanced family-friendly benefits, including maternity, adoption, shared parental and paternity pay, plus paid fertility leave
- Training & Development Opportunities, helping you grow your skills, confidence, and career
- Flexible Working Approach, empowering you to balance work and life in a way that works best for you with remote or hybrid roles available
- DBS check paid for by us
- Electric Vehicle Scheme to help you make the switch to greener driving
- Blue Light Card discounts
- Medicash healthcare plan
- Wellbeing support whenever you need it
- Cycle to Work Scheme, making it easier (and more affordable) to get active, save money, and commute sustainably
- My Staff Shop access, giving you exclusive discounts and savings on hundreds of top brands
- Employee Assistance Programme offering confidential advice and support
- 12.5% discount on Keys Health services for you and your family
- Exclusive use of our ADHD360 holiday home near Alton Towers for a fun-filled getaway
- Company celebration events, because successes are worth celebrating together
Apply today and help us deliver care that truly counts.
Safeguarding Commitment
ADHD360 is dedicated to safeguarding the wellbeing of children, young people and adults. All team members must follow safeguarding policies, attend required training, and act responsibly to protect those we support.
If you’re motivated, adaptable and want a role where you can make a genuine difference every day, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £28,686.74 per year
Ability to commute/relocate:
- Lincoln LN2 2LL: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you require sponsorship now or in the future?
Experience:
- Administrative: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
