2nd line it support engineer Work, Jobs in Newcastle Under Lyme, Sts (with Salaries)

IT Infrastructure Engineer
Partnering Health Ltd —Stoke-on-Trent
- Up to £30,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Free parking
- Sick pay
Quick apply
2nd Line IT Support Engineer
Evolve IT Support Ltd —Uttoxeter
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Annual leave
Quick apply
3d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
2d
2nd Line Project Engineer
Midlands Partnership University NHS Foundation Trust —Trentham
- £28,392 - £31,157 a year
- Full-time
- In-person
- Communication skills
1d
CNC & CAM Programmer II (2nd Shift)
Chart Industries —Stafford
- Overtime
- Hybrid work
- Engineering
- Bachelor's degree
- Life insurance
9d

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2nd line it support engineer jobs near newcastle under lyme, sts

IT Infrastructure Engineer

Partnering Health Ltd -
Stoke-on-Trent

Quick apply

Job details

Permanent | Full-time
Up to £30,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Driving Licence
Customer service
LAN
Windows
IT support
IT
Cybersecurity
Active Directory
VPN

Full job description

Partnering Health Limited (PHL) delivers high-quality, patient-centred healthcare services across the UK. Guided by our values Truly Care | Team First | Pioneering Innovation, we are committed to safe, secure, and innovative healthcare supported by reliable IT systems and infrastructure.

About the Role

We are seeking an experienced IT Infrastructure Engineer / 2nd Line Support Engineer / Field IT Engineer to support a UK-wide healthcare IT environment.

You will be responsible for supporting and maintaining IT infrastructure, clinical systems, and end-user technology across multiple sites. This includes both remote IT support and on-site field engineering, ensuring high availability of systems critical to patient care.

This role is ideal for someone with strong Windows, Microsoft 365, networking, and Active Directory experience, looking to work in a multi-site, healthcare-focused environment.

Key Responsibilities

Provide 1st and 2nd line IT support (remote and on-site across UK locations)
Install, configure, and support Windows devices, laptops, desktops, and peripherals
Support Microsoft 365, Active Directory, and endpoint management tools
Maintain and troubleshoot network infrastructure including Wi-Fi, VPN, firewalls, and switches
Support clinical systems (EPR / electronic patient record systems) and integrated medical devices
Manage user accounts, permissions, and access control in line with GDPR and cybersecurity policies
Deliver IT projects including system upgrades, migrations, rollouts, and hardware refreshes
Maintain accurate IT asset management and technical documentation
Provide technical support to clinical and operational teams to ensure safe patient care delivery
Travel nationally to support multi-site IT infrastructure and deployments

About You

You are a skilled 2nd Line IT Support Engineer / Infrastructure Engineer / Field Engineer with strong troubleshooting and customer service skills.

Essential experience and skills:

Minimum 2 years’ experience in 2nd line IT support or similar infrastructure role
Strong experience with Windows OS and Microsoft 365 administration
Good understanding of Active Directory, Group Policy, and user management
Experience supporting networks (LAN/Wi-Fi/VPN/firewalls)
Strong technical troubleshooting and problem-solving skills
Ability to communicate effectively with non-technical clinical and operational users
Experience working in a fast-paced, multi-site environment
Strong understanding of cybersecurity, data protection, and GDPR
Full UK Driving Licence and willingness to travel nationally

Why Join Us

You’ll gain exposure to healthcare IT systems, infrastructure projects, and multi-site environments, with opportunities to develop your technical and project delivery skills.

Applications

Due to high application volumes, only shortlisted candidates will be contacted within 2 weeks.

This vacancy will remain open until filled, and interviews may take place throughout the advertising period. Early applications are encouraged.

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

2nd line it support engineer jobs in newcastle under lyme, sts

IT Infrastructure Engineer

2nd Line IT Support Engineer

2nd Line Support Technician

2nd Line Project Engineer

CNC & CAM Programmer II (2nd Shift)

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