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Audiology Domiciliary Customer Service Partner

Specsavers -
Caerphilly

Apply Now

Job details

Permanent | Full-time
£35,000 a year

Benefits

Company car
Company pension

Qualifications

Driving Licence
Team management
Customer support
Retail experience
Business management
Leadership

Full job description

ContractTypeAndDuration

Full Time, Permanent

The role

Audiology Domiciliary Customer Service Partner (CSP)

Location: Gwent, Wales (Field Based)

Type: Joint Venture Business Partnership

Package: £35,000 Annual Salary + £5k Car Allowance OR Company Car + Share of Profits as Dividends

Guaranteed Earnings of £50,000 in Year One | On Target Earnings £80,000+

Own Your Future with Specsavers

This is not a typical job—it's a business ownership opportunity. As a Customer Service Partner in our new Audiology Domiciliary Joint Venture, you’ll co-own and lead a Specsavers business, delivering life-changing hearing care directly to customers in their homes and local community.

You’ll be an ‘A’ shareholder in a Specsavers joint venture, meaning you’ll:

Own and run your own business
Receive dividends from business profits
Build a valuable asset for your future

What You’ll Do

As a Customer Service Partner, you’ll be the driving force behind your business:

Lead and grow your own team
Deliver exceptional customer service and clinical excellence
Make key decisions that shape your business
Serve your local community with care and professionalism

What You’ll Get

A guaranteed competitive salary
30% share of business profits paid as dividends
£5k car allowance or company car
Flexible working and autonomy
Full support from Specsavers’ central and local teams
Access to cutting-edge technology and development opportunities
Generous benefits including medical, dental, pension, and more

Who You Are

You’re a retail or customer service expert with:

Strong leadership and business acumen
Passion for customer care and community impact
A valid UK driving licence and right to work in the UK
Willingness to complete the Audiology Practitioner course within 12 months

About the Role

You’ll operate across a defined territory in Berkshire, supported by a local administration team. You’ll shape your own clinic schedules, build lasting relationships with customers and your local community, and grow your business through exceptional service.

This role includes training to become an Audiology Practitioner, enabling you to carry out clinical duties under the supervision of a registered Hearing Aid Dispenser.

Why Specsavers?

We’re a family-run business with a global reach. Our Joint Venture Partnership model gives you the freedom to run your own business with the backing of a trusted brand. You’ll enjoy the rewards of ownership—profit, growth, and autonomy—while we support you every step of the way.

Ready to Take the Leap?

If you’re ready to move from employee to business owner, we’d love to hear from you.

Stay connected

Salary: Competitive

Key information

Location

Caerphilly

Area of interest: Home Visits Audiology Practitioner

Contract type: Permanent

Apply Now

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