Product support engineer Work, Jobs in Newtown, Pow (with Salaries)

Product Support Engineer
Nidec Control Techniques Ltd —Newtown
- Full-time
- Engineering
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
8d
Service & Project Coordinator (Technical Support)
Reeco Automation Ltd —Newtown
- £29,000 - £35,500 a year
- Overtime
- Maintenance
- Microsoft Office
- Contracts
- Free parking
- Flexitime
Quick apply
6d
Multi Skilled Engineer
Radnor Hills Mineral Water Company —Knighton
- 12 hour shift
- Maintenance
- Programmable logic controllers
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Digital Engineering Training Lead
Babcock International —More
- Full-time
- Hybrid work
- CAD
- Engineering
- Education
- Annual leave
13d
Digital Twin & AI adoption Engineer (KTP Associate) (111768-0207)
University of Warwick —Welshpool
- £35,608 - £46,049 a year
- University
Maintenance Engineer
CastAlum —Welshpool
- Full-time
- Schematics
- Maintenance
- Communication skills
- Life insurance
- Sick pay
Quick apply
CAD Integration Manager
Babcock International —More
- Full-time
- Hybrid work
- CAD
- Engineering
- Annual leave
13d
AWS DevOps Engineer (SC Cleared)
Scrumconnect Consulting —Newcastle
- £400 - £450 a week
- DevOps
- SQL
- AWS
Service and Callout Engineer
Schindler —More
- Maintenance
- Driving
- IT
Mechanical R&D Engineer (GPC/SEC/LC instruments)
Agilent Technologies LDA UK Limited —Craven Arms
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
1d
People Centre Payroll Administrator
Babcock International —More
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
1d

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Product Support Engineer
Nidec Control Techniques Ltd —Newtown
The Product Support Engineer will work with the ‘Global Technical Support Manager’ to ensure Control Techniques provide the highest levels of proactive and…
Quick apply
8d
Service & Project Coordinator (Technical Support)
Reeco Automation Ltd —Newtown
The Service & Project Coordinator's focus will be on providing exceptional service to an extensive range of customers, building and nurturing strong…
£29,000 - £35,500 a year
Quick apply
6d

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product support engineer jobs near newtown, pow

Product Support Engineer

Nidec Control Techniques Ltd
Newtown

Quick apply

Job details

Full-time
8 days ago

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
On-site parking

Qualifications

Engineering
Technical support
Project management
Root cause analysis
Electrical Engineering

Full job description

At Nidec Drives our values and behaviours are the foundation for creating a great culture to support business success.

We are looking for exceptional people who turn ambitions into actions, and we believe everyone has the potential to succeed.

Achieve your dreams with Nidec Drives – apply today!

Nidec will offer a host of opportunities for growth, varied career paths, exciting challenges, and a culture of inclusion that celebrates diversity.

In addition, we will offer you a benefits package that aims to meet your individual needs.

Here’s some of what we offer:

25 days Annual Leave, increasing with service. (Plus, Public Holidays)
Progression & Development opportunities.
Holiday sell back program.
Pension Scheme, 5% matched.
Additional day off for your birthday, once you have been with us for 1 year.
EV and cycle-to-work schemes.
Voucher programs, with a wide offer of discounts on everything from cinema and theatre tickets to goods and services.
Life Insurance
A funded volunteer day per year, encouraging you to support the communities and charities that matter to you.
Employee assistance program

Role Summary:

We have an exciting opportunity for an individual to join Nidec Drives as a Product Support Engineer.

This role will provide support with Control Techniques product range via Support Suite/telephone/e-mail/Teams /customer site visits and providing an escalation point for critical issues.

The Product Support Engineer will work with the ‘Global Technical Support Manager’ to ensure Control Techniques provide the highest levels of proactive and reactive technical support to the ‘Control Techniques Drive Centre’ network, ‘Country Partners’, ‘Distributors’ and key end customers.

Key Job Responsibilities/Requirements:

The responsibilities of the Product Support Engineer consist of but are not limited to:

Provide re-active and proactive technical support
Manage customer issues within an agreed timescale and follow-up as appropriate.
Ensure all issues are dealt with promptly and in a professional manner.
Investigation and root cause analysis to component level of customer returns and liaise with R&D, vendors and manufacturing on corrective actions.
Work with R&D on product hardware and firmware development testing.
Support the Quality team when interfacing with vendors and/or end users.
With the ‘Global Technical Support Manager’ highlight design issues and urgency to the product management team so they can be scheduled by PMO.
Be an ambassador and brand champion throughout the organisation; be passionate, creative and committed to achieving sales success.
Be a collaborative team member; communicate and listen effectively in the global technical support team, global marketing/commercial team, brand team, local countries and project teams.
Manage projects and meetings effectively, using authority and influence appropriately and building relationships with stakeholders
Identify and generate documentation in the form of ‘knowledgebase’ documents and ’Technical Notifications
Generate technical content and maintain product user documentation.
Work with the documentation team to ensure that all product documentation conforms to accepted standards.

Travel Requirements

Regular travel; European and International; examples include (but are not limited to): Conferences, Exhibitions, Customers site visits
Travel will likely include overnight stays and attending meetings out of hours.

Qualifications & Experience Requirements:

Degree/HNC in Electrical Engineering and/or an equivalent combination of education and technical/ professional or proven experience.
Extensive product, application knowledge
Proven project management skills
Ability to deal with numerous tasks of changing priority
Financial and controlling skills
Strong interpersonal skills with the ability to build productive relationships at all levels.

Nidec Drives: What we do?

We take care of the world’s motion. We provide AC, DC, and Servo drive solutions for everything from heavy industry to theatre production, end-to-end production lines, and everything in between.

Our precision-engineered drives are designed to optimise performance and productivity, creating essential motion for a more efficient future. As part of Nidec, the world’s largest electric motor company, we make the world spin smarter and faster.

As a global business, operating for over 50 years, we have grown into a thriving business, now operating in over 30 countries. We pride ourselves on our people and we look for those who are continuously striving for excellence with the ambition to achieve success.

Job Type: Full-time

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Newtown SY16: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Location:

Newtown SY16 (preferred)

Work Location: In person

Quick apply

Refine Your Search

product support engineer jobs in newtown, pow

Product Support Engineer

Service & Project Coordinator (Technical Support)

Multi Skilled Engineer

Digital Engineering Training Lead

Digital Twin & AI adoption Engineer (KTP Associate) (111768-0207)

Maintenance Engineer

CAD Integration Manager

AWS DevOps Engineer (SC Cleared)

Service and Callout Engineer

Mechanical R&D Engineer (GPC/SEC/LC instruments)

People Centre Payroll Administrator

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