Senior service Work, Jobs in Norfolk (with Salaries)

Senior Planner
Bromford Flagship Livewest —Dereham
- £38,352.53 a year
- Full-time
- Customer service
- Microsoft Office
- Maths
Senior ECC Project Manager
Anglian Water Services Ltd —Norwich
- £90,000 a year
- Part-time
- Hybrid work
- Engineering
- Microsoft Office
- Team management
- Annual leave
- Work from home
Senior Service Advisor
Thurlow Nunn Group —Norwich
- £34,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Employee discount
6d
Senior Service Advisor
Thurlow Nunn —Norwich
- £34,000 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Head of Health, Safety, Compliance and Facilities Management
Norwich City Services Limited —Norwich
- £72,000 - £85,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Annual leave
Quick apply
12d
Senior Licensing Officer
Norwich City Council —Norwich
- £44,075 - £47,181 a year
- Hybrid work
- Management
- No degree
- Leadership
- Annual leave
11h
Team Manager - Reunification
Norfolk County Council —Norwich
- £46,000 - £82,000 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- In-person
- Employee discount
- Gym membership
Senior Manager
Norfolk & Suffolk Foundation Trust —Norwich
- £66,582 - £77,368 a year
- Full-time
- Master's degree
- Travel
- Leadership
14h
Regional Head of Operations
Sanctuary Group —Norwich
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
4d
Live-in Care Assistant 3 weeks on / 1 week off, or long-term placement available.
Caremark Ltd —Cromer
- £850 a week
- Full-time
- English
- IT
- In-person
- Employee discount
- Gym membership
Quick apply
Senior Social Worker
Norfolk County Council —Norwich
- £34,000 - £48,227 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Employee discount
- Gym membership
6d
Senior Assistant Manager
Mackenzie Hotels —Cromer
- From £33,000 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
- Gym membership
Quick apply
Business Support Officer
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
12d
Service Promotions Executive
SpaMedica —Norwich
- £35,381 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
13d
Private Sector Housing and HMO Enforcement Officer - Career Grade
Norwich City Council —Norwich
- £29,540 - £42,839 a year
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Annual leave
Senior Night Care Assistant
Black Swan Care Group —Dereham
- £14.55 an hour
- Part-time
- Microsoft Outlook
- Medication administration
- No experience needed
- Paid training
- Annual leave
Quick apply
ECC Project Manager (Consultancy Management)
Anglian Water Services Ltd —Norwich
- £65,000 - £70,000 a year
- Part-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Work from home
Strategic People Partner - People Operations, Systems & Insights
Norwich City Council —Norwich
- £48,226 - £51,356 a year
- Hybrid work
- Management
- Human resources
- Organisational skills
- Annual leave
7d
Business Adviser (Innovation)
Norfolk County Council —Norwich
- £34,000 - £46,000 a year
- Full-time
- Hybrid work
- English
- Travel
- Employee discount
- Gym membership
5d
Senior Front Line Manager - Nights
2 Sisters Food Group —Thetford
- £18.55 - £20.41 an hour
- Full-time
- Management
- Leadership
- Free parking
- Employee discount
Quick apply

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Senior Planner

Bromford Flagship Livewest
Dereham

Apply Now

Job details

Full-time
£38,352.53 a year

Qualifications

Customer service
Microsoft Office
Maths
Continuous improvement
IT
Leadership
Communication skills

Full job description

Are you a confident leader who can motivate teams to deliver exceptional customer service? Do you enjoy using data and insight to improve performance and drive efficiency? Do you thrive in a fast-paced environment, balancing priorities while maintaining high standards?

As a Senior Planner here at Bromford Flagship Livewest, you’ll lead and empower a planning team to deliver a high-quality, efficient repairs service that puts customers first.

You’ll play a key role in ensuring operations run smoothly, supporting service delivery, and driving continuous improvement. This is a great opportunity to step into a leadership role where you can shape performance, culture, and outcomes.

Location: Dereham - travel to other offices may be required.

Hours: Full Time - 40 hpw - Monday to Friday - Agile working

Contract: Permanent

What You’ll Be Doing

Leading the day-to-day operations of the planning team, ensuring targets and service standards are met
Coaching, developing and motivating team members to achieve high performance
Monitoring and analysing performance data, identifying trends and opportunities for improvement
Driving continuous improvement initiatives to enhance efficiency and customer experience
Ensuring data is accurately recorded and quality checked across all systems
Supporting compliance with Awaab’s Law and other regulatory requirements
Acting as a key support and escalation point for operational challenges
Assisting with complex scheduling, coordination, and service reviews

What You'll Bring

Essential Skills & Experience

Experience leading or coaching a team in a fast-paced environment
Strong communication skills with the ability to influence and motivate others
Experience using data to drive performance and decision-making
Ability to manage multiple priorities under pressure
Good IT skills, including Microsoft Office and operational systems
GCSEs (or equivalent) in Maths and English and customer service experience

Desirable

Experience in repairs planning or housing sector

For full information on the role and its responsibilities, you can view the Senior Planner - The Part I Play document here.

What You’ll Gain

Experience developing and leading a high-performing team
Opportunity to strengthen your leadership, coaching and problem-solving skills
Exposure to the wider housing sector and cross-team collaboration
A role where you can influence service delivery and customer outcomes
Competitive salary
25 days holiday + Bank Holidays (increasing to 28 days after 5 years service)
Family Friendly policies
Health and Wellbeing support

For full benefit details - click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Important information

Closing Date: 2nd August 2026 (midnight)

First Interview Date: TBC

We will be reviewing applications and may invite to interview before the closing date.

We reserve the right to close the vacancy early upon receipt of sufficient quality applications.

About Us
Flagship is part of Bromford Flagship Livewest. We create communities where people can put down roots, feel secure, and thrive. We let and maintain over 80,000 homes across east, central and south west England, and plan to deliver 2,000 new homes each year for the next 30 years. Joining our teams means embarking on a career where you are part of something bigger, where work matters, and where individuals are valued and developed.

Apply Now

Refine Your Search

senior service jobs in norfolk

Senior Planner

Senior ECC Project Manager

Senior Service Advisor

Senior Service Advisor

Head of Health, Safety, Compliance and Facilities Management

Senior Licensing Officer

Team Manager - Reunification

Senior Manager

Regional Head of Operations

Live-in Care Assistant 3 weeks on / 1 week off, or long-term placement available.

Senior Social Worker

Senior Assistant Manager

Business Support Officer

Service Promotions Executive

Private Sector Housing and HMO Enforcement Officer - Career Grade

Senior Night Care Assistant

ECC Project Manager (Consultancy Management)

Strategic People Partner - People Operations, Systems & Insights

Business Adviser (Innovation)

Senior Front Line Manager - Nights

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