It service desk Work, Jobs in Northampton, Eng (with Salaries)

1st Line IT Service Desk Analyst
Primary Goal —Market Harborough
- £25,191 - £26,409 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Level 2 Service Desk Engineer
Advania UK —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Windows
- IT
- Communication skills
Quick apply
2d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Software troubleshooting
- Bachelor's degree
- Travel
4d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Computer networking
- IT
IT Support Manager
DCS Group (UK) Ltd —Banbury
- Azure
- SQL
- IT
Quick apply
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
Service Desk Support Agent
nLighten HQ BV —Milton Keynes
- Microsoft Outlook
- Customer service
- Salesforce
3d
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Service Analyst
Sopra Steria —Milton Keynes
- Up to £39,000 a year
- Microsoft Office
- Continuous improvement
- IT
- Annual leave
1h
Senior IT Security Analyst
Lumentum —Towcester
- Full-time
- Communication skills
System Admin (Customer Service Tools)
RS —Corby
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
14d
IT Systems Engineer (Boomi)
Multi-Color Corporation —Daventry
- Full-time
- Computer Science
- Engineering
- ERP systems
Quick apply
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Web Executive
Bibby Financial Services —Banbury
- £40,000 - £45,000 a year
- Full-time
- Management
- Financial services
- Gym membership
Quick apply
Workshop Engineer
Air IT —Milton Keynes
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee assistance programme
9d

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1st Line IT Service Desk Analyst

Primary Goal -
Market Harborough

Quick apply

Job details

Full-time
£25,191 - £26,409 a year

Qualifications

Driving Licence
Software troubleshooting
Customer service
IT support
Computer networking
IT
Communication skills

Full job description

Join our Trust IT Team and make a real difference

Are you passionate about technology and enjoy helping people solve problems? We're looking for an enthusiastic and customer-focused 1st Line IT Service Desk Analyst to join our central IT team, supporting schools across our Multi-Academy Trust.

This is an excellent opportunity to develop your IT career in a varied, supportive environment where you'll gain hands-on experience across Microsoft 365, networking, cloud technologies, user support and IT projects.

What you'll do

As the first point of contact for IT support, you'll:

Provide friendly, professional 1st line IT support via phone, email and remote assistance.
Log, manage and resolve support requests through our IT Service Desk.
Troubleshoot hardware, software and Microsoft 365 issues using our knowledge base.
Create user accounts, reset passwords and administer Teams and email services.
Escalate more complex issues to our 2nd Line team when needed.
Help maintain accurate IT documentation and support Trust-wide IT projects.
Occasionally visit schools across the Trust to provide on-site support.

What we're looking for

You'll have:

A passion for IT and delivering excellent customer service.
Good knowledge of Windows PCs and Microsoft technologies.
An understanding of networking fundamentals.
Strong communication and problem-solving skills.
A proactive, organised and flexible approach to work.

Desirable:

Experience working in an IT support environment.
Knowledge of Microsoft 365 and cloud services.
Experience working in a school or education setting.
A full UK driving licence.

Why join us?

Develop your technical skills across a wide range of technologies.
Be part of a collaborative and supportive central IT team.
Gain experience supporting multiple schools and large-scale IT projects.
Make a meaningful impact by helping staff and students stay connected and productive.

The Trust is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to an Enhanced DBS check and all relevant pre-employment checks.

Salary and hours

Post Title : 1st Line IT Service Desk Analyst

Responsible to : IT Manager

Grade : Grade 5/6 £25,191 - £26,409

Hours : 37 hours per week, 52 weeks per year

Location : Market Harborough

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Quick apply

Refine Your Search

it service desk jobs in northampton, eng

1st Line IT Service Desk Analyst

IT Service Desk Apprentice

Level 2 Service Desk Engineer

1st Line Support Analyst

IT Support Contract

IT Support Analyst

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

Senior IT Support Engineer - On-site Services

IT Support Manager

Help Desk Engineer

Service Desk Support Agent

Technical Support Apprentice

Senior Service Analyst

Senior IT Security Analyst

System Admin (Customer Service Tools)

IT Systems Engineer (Boomi)

Technical Operations Manager

3rd Line Engineer 24/7

Web Executive

Workshop Engineer

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