Front of house host Work, Jobs in Northampton, Nth (with Salaries)

Front of House Host
Highgate House —Northampton
- £25,920 a year
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Front of House Supervisor
Viento Lounge —Daventry
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
11d
Front of House Supervisor
Loungers —Kettering
- £13.10 - £13.30 an hour
- Part-time
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
3d
Part-Time Bar/Waiting Staff
The George Pub —Little Brickhill
- £13,923 a year
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
Front of House Supervisor
Kino Lounge —Kettering
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
3d
Front of House Supervisor
Pinto Lounge —Banbury
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
3d

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Front of House Host

Highgate House -
Northampton

Quick apply

Job details

Permanent | Full-time
£25,920 a year
8 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company pension
Company events
Sick pay
On-site parking

Qualifications

Hospitality
Customer service
GCSE
Administrative experience
Organisational skills
Phone etiquette
Hotel experience

Full job description

Work Base: Highgate House

Reporting to: FOH Team Leader

As part of the Front of House Team you will play an essential role in ensuring our reception area runs efficiently, our guests feel a genuine welcome and a can-do attitude from all our team members.

You will support the team to create great memories for all our guests. The servant-hearted culture you set in the team will make each of our guests feel special and you will have the ability to promote the team to do the same.

What we need from you:

Provide a visible presence and available point of contact for conference organisers and delegates, taking personal responsibility for resolving queries, complaints, and issues promptly and seeking to always provide excellent customer service.
Organise registration facilities in the reception area to suit incoming conferences including the issue, collection and control of bedroom keys.
Arrange transport for guests on request, liaising directly with local taxi firms etc. as required.
Answer incoming telephone calls and deal directly with any queries in a professional and courteous manner, taking messages, and/or transferring callers to the most appropriate person as necessary.
Updating of the bookings system with final details and ensuring all departments are advised of short notice changes immediately.
Answer emails & deal with any queries, update guests booking details, forward information on to the relevant department etc..
Provide general administrative support as directed by the Front of House Team Leader and undertake other tasks as requested e.g. assisting other departments.
To compile in house function list for each event, taking place and to ensure that all details are concise. To chase all final details starting from 6 months to 4 days prior to the start of conference and create a final details report for the operations team.
To meet and greet conference organisers at the commencement of and throughout their stay to ensure they receive the services they require, and we satisfy our seal of assurance.

What you'll get from us:

Free on site parking
One meal provided per shift
28 days basic holiday allowance inclusive of bank holidays.
Additional holiday allowance upon completion of 3 and 5 years service.
Access to Westfield Health Benefits
Company pension (6% employer contribution)
Discounted stays for you and your family at our other centres (subject to availability)
Free company events
Access to our custom built Learning Development Programmes

Other:

Able to work flexible work patterns, including bank and public holidays, weekends and evening shifts as required, according to a rota.

Whilst holding a Christian faith is not a pre-requisite, an understanding of and support for the Christian ethos and aims of the organisation and a willingness to work in that environment is an essential requirement for the role.

Job Types: Full-time, Permanent

Pay: £25,920.00 per year

Benefits:

Company pension
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Hospitality: 1 year (preferred)
Administrative: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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