Spa & retail receptionist Work, Jobs in Northway, Gls (with Salaries)

Hotel Receptionist
Ellenborough Park Hotel —Cheltenham
- Up to £13.26 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
13d
Spa & Retail Receptionist
Bamford Collection —Moreton-In-Marsh
- £27,268 a year
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
HandPickedHotels —Stratford-upon-Avon
- From £13.50 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Free parking
- Employee assistance programme
Receptionist Team Member
Warner Leisure Hotels —Studley
- £8.50 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Free parking
- Annual leave
7d
Receptionist
Billesley Manor Hotel & Spa —Alcester
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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Hotel Receptionist
Ellenborough Park Hotel —Cheltenham
Previous hotel reception experience would be an advantage, although experience within hospitality, retail or another customer-facing role will also be…
Up to £13.26 an hour
Quick apply
13d
Spa & Retail Receptionist
Bamford Collection —Moreton-In-Marsh
Ensure exceptional familiarity with all retail products and treatments, classes and recommend and maximise sales to all clients.
£27,268 a year
Quick apply

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Hotel Receptionist

Ellenborough Park Hotel -
Cheltenham

Quick apply

Job details

Part-time | Zero hours contract
Up to £13.26 an hour
13 days ago

Benefits

Free parking
On-site gym
Discounted or free food
Company pension
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Hospitality
Customer service
Organisational skills
Front desk
Hotel experience
Time management

Full job description

Receptionist

Ellenborough Park Hotel, Cheltenham

Salary: £13.26 per hour, plus monthly non-contractual service charge
Hours: 37.5 hours per week, working a mixture of Early shifts (7:00am to 3:00pm) and Late shifts (3:00pm to 11:00pm), including weekends and bank holidays on a rota basis.

Join the Front Office team at one of the Cotswolds' most prestigious luxury hotels.

At Ellenborough Park, our Reception team create the first and last impression for every guest. We are looking for a warm, professional and customer-focused Receptionist who enjoys delivering exceptional service and thrives in a busy hotel environment.

If you're passionate about hospitality, enjoy interacting with people and take pride in creating memorable guest experiences, we'd love to hear from you.

What you'll be doing

As Receptionist, you'll play a key role in ensuring every guest receives a seamless and welcoming experience from arrival through to departure. Your responsibilities will include:

Welcoming guests with a friendly, professional and efficient approach.
Managing guest check-ins and check-outs.
Handling guest enquiries, requests and reservations by telephone, email and in person.
Providing knowledgeable recommendations about the hotel, its facilities and the local area.
Working closely with Housekeeping, Reservations and other departments to ensure every stay runs smoothly.
Processing payments, managing guest accounts and following cash handling procedures accurately.
Operating the hotel switchboard and responding promptly to guest enquiries.
Upselling bedrooms, dining experiences and other hotel facilities where appropriate.
Resolving guest concerns professionally to ensure outstanding customer satisfaction.
Maintaining the highest standards of presentation, security and confidentiality at all times.

What we're looking for

We're looking for someone who is:

Passionate about delivering exceptional customer service.
Friendly, approachable and confident communicating with guests and colleagues.
Organised with excellent attention to detail.
Calm under pressure and able to multitask in a busy environment.
Comfortable using computer systems and learning new software.
A strong team player with a positive, can-do attitude.
Flexible to work a mixture of early and late shifts, including weekends and bank holidays.

Previous hotel reception experience would be an advantage, although experience within hospitality, retail or another customer-facing role will also be considered.

What we offer

Monthly non-contractual service charge payments.
28 days' holiday including bank holidays (pro rata for part-time team members).
Ongoing training and career development opportunities.
Staff accommodation rates from £100 B&B and 25% discount on food and drink across Pride of Britain Hotels.
Generous discounts across Michels & Taylor hotels, including accommodation from £45 B&B and up to 50% off food and drink.
Friends and family rates at Ellenborough Park and selected Michels & Taylor hotels.
Discounts on spa treatments and products.
Complimentary meals whilst on duty.
Free on-site parking.
Free use of the on-site gym.
Long Service Awards.
Regular team social events.
Refer a Friend scheme with rewards of up to £200.

Why join Ellenborough Park?

Set within 90 acres on the edge of Cheltenham, Ellenborough Park is one of the UK's most luxurious countryside hotels. We pride ourselves on delivering genuine hospitality and creating memorable experiences for every guest.

You'll be joining a supportive team where your contribution is recognised, your development is encouraged, and every day brings new opportunities to make a difference.

If you're ready to begin or continue your hospitality career with a luxury hotel that invests in its people, we'd love to hear from you.

Apply today and become part of the Ellenborough Park team.

Job Types: Part-time, Zero hours contract

Pay: Up to £13.26 per hour

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Referral programme
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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