We are looking for a proactive and detail-oriented Credit Controller to join our Finance Team. This is an excellent opportunity for someone with credit control experience who is passionate about delivering excellent customer service and contributing to effective financial management.
Working closely with the Corporate Debt Manager, you will support the management of the accounts receivable ledger, helping to ensure that outstanding debts are recovered promptly and financial records are maintained accurately. You will communicate with a wide range of customers and colleagues, resolve account queries, monitor payment performance, and contribute to the overall success of the finance function.
The successful candidate will be organised, resilient, and able to work effectively in a fast-paced environment while maintaining a high level of accuracy and professionalism.
Location
Norwich City Hall / Hybrid
Salary band
£29,540 - £32,061 (pro-rata, per annum)
- Work collaboratively and support other colleagues to deliver Team Plans, Directorate and Corporate Plan.
- Take a collaborative approach to delivering finance related advice and support across teams. Supporting colleagues to deliver positive outcomes, innovative yet proportionate solutions.
- Actively encourage the sharing of knowledge, experience and resources across teams in the council.
- Work effectively as part a team supporting your colleagues and achieving the required performance standards and targets
- Excellent verbal and written communication
- Strong analytical and problem-solving skills
- Effective Time Management
- Organisational Skills
- Proficiency in using work processing spreadsheet and presentation software
- Ability to negotiate and influence stakeholders
- Proven ability to work under pressure and meet tight deadlines
- GCSE's including maths and English at grade C/4 or above
- Higher education in finance accounting or a related field
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
To find out more about working and living in Norwich Home | Work in Norwich.
The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK
We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
- All employees are eligible to join the Local Government Pension Scheme (LGPS)
- Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
- In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
- Norwich City Council supports its employees through the provision of occupational health and employee assistance support
