Human resources assistant Work, Jobs in Nottingham, Ntt (with Salaries)

HR Operations Assistant
University of Derby —Kedleston
- £28,807.00 - £34,643.75 a year
- Part-time
- Microsoft Outlook
- Computer literacy
- Writing skills
- Annual leave
- Employee assistance programme

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HR Operations Assistant

University of Derby -
Kedleston

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Job details

Part-time | Fixed term contract
£28,807.00 - £34,643.75 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Microsoft Outlook
Computer literacy
Writing skills
GCSE
Payroll administration
Microsoft Office Suite
Compliance monitoring
Continuous improvement
Organisational skills
Contracts
SharePoint
HRIS
Customer support
Communication skills
A Level
iTrent

Full job description

Job details

Responsible to

HR Operations Team Leader

Location

Kedleston Road, Derby Campus

Closing date

Sunday 23 August 2026

Salary

£28,807 to £30,125 per annum pro rata (for exceptional performers, there is scope for further progression up to £34,643.75 per annum, pro rata)

Job grade

ATOS 4

Reference

0227-26

Contract type

Fixed term contract Until August 2027

Post type

Part-time

Adaptive working type

Hybrid
This role will be based on site, primarily in the named location with the opportunity to work remotely available in line with our Adaptive Working Framework.

About the University

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

About the College/Department

In People Experience and Culture, we foster a culture of excellence which positively impacts the student experience and supports the University’s growth and success. We focus on the wellbeing of our colleagues, and support our leaders to create engaged, goal-aligned teams that power our organisation and community.

We bring a future-focussed approach to people and skills challenges, using data-led insights to partner our colleges and directorates in securing the right people, at the right time, with the right skills, and right culture that allow us to meet our strategic objectives.

Human Resources

Our human resources team consists of:

Resourcing - The Recruitment Team resource for a variety of vacancies across the University’s portfolio including permanent, fixed term and hourly paid roles, where the individual will be employed directly with the University. We process vacancies from the point of raising Recruitment Request Form on the E-Recruitment system throughout interviewing and to the point of offer.
HR Operations - The HR Operations Team assist managers, HR Business Partners and employees throughout their employee lifecycle.
HR Systems - The HR Systems team are responsible for the development and provision of information regarding our workforce. We analyse and present data to help support the organisation with evidence-based decision making.
Business Partnering and Advisory - we support the delivery of the University's People Strategy, Strategic Framework, goals and operational plans within their portfolio areas. We provide proactive, strategic and operational HR support with the purpose of aligning the University’s vision and its people by supporting stakeholders to create and implement local plans and strategies.
Strategy, Reward and Employee Relations - The HR Strategy, Reward and Employee Relations Team develop future-focussed employment strategies and policies that help support good governance and ensure legal compliance, whilst also developing our Employee Value Proposition both within and outside the sector. We develop evidence-based pay and reward strategies, policies and benefit & recognition schemes that enable us to be competitive and that help drive a culture of high performance across the university.

About the role

Join our People, Experience and Culture (PEC) team as an HR Operations professional, providing first-line HR advice and support to managers and employees across the organisation. You'll play a key role in delivering an efficient, customer-focused HR service throughout the employee lifecycle, including onboarding, employee changes, payroll administration, compliance monitoring, and maintaining accurate HR records.

Working closely with colleagues across the wider PEC team, you'll resolve HR queries, ensure adherence to policies and employment legislation, contribute to process improvements, and support HR projects. This is an excellent opportunity for a proactive and organised individual who is passionate about delivering exceptional customer service, building strong stakeholder relationships, and driving continuous improvement.

This role is part time 25 hours. The working pattern for the role is open for discussion at interview.

This position is offered on a fixed-term basis to cover a period of maternity leave, with the contract due to end in late August 2027. There may be the potential for the contract to be extended beyond this date, however this cannot be guaranteed.

About You

We are seeking a customer-focused individual with strong organisational and communication skills. Educated to A-Level standard (or equivalent experience) with GCSE Maths and English at Grade C or above (or equivalent), you will have experience of delivering excellent customer service, handling confidential information, and adapting to change in a professional environment.

The successful candidate will be solutions-focused, highly organised, and able to manage competing priorities while maintaining accuracy and attention to detail. Strong written and verbal communication skills are essential, along with proficiency in Microsoft Office applications and the ability to work both independently and collaboratively. Experience of working with data systems is essential, ideally with HR systems such as iTrent and Sharepoint.

Principal accountabilities

Provide first-line advice and guidance on HR policies and procedures to managers and employees, consistently providing an exemplary and efficient service. Deal promptly and effectively with HR enquiries via telephone, email or in person, working to Service Level Agreements.

Undertake key transactional HR activities including issuing employee contracts; dealing with staff changes; correctly and confidentially maintaining employees personnel files through the inputting of information into the HR systems; on-boarding of new starters; processing leavers accurately; and responding and managing reference requests.

Follow key processes and procedures relating to HR activities, including probation review, fixed term contract end dates, visa renewals/end dates and immigration working restrictions to ensure the business receives a professional, efficient and consistent service at all times.

Ensure the timely collation and processing of information for monthly payroll as well as year end activities and ad hoc requests.

Provide day to day administration support to the wider PEC

Proactively work with the HR Operations Team Leader to determine effective HR processes, highlighting issues/concerns on service delivery when appropriate.

Own and investigate HR issues to resolve for the managers/employees, ensuring they are kept fully informed at all times, demonstrating sound judgement and initiative to immediately address and/or escalate requests in accordance with escalation procedures.

Actively engage in process improvement efforts to increase efficiency and customer satisfaction, proactively seek improvements to processes and procedures; look for opportunities to learn, develop and share knowledge/best practice.

Responsible and accountable for ensuring a “right first time” service is consistently delivered.

Work to key KPI’s and SLA’s and ensure these are adhered to at all times.

Ensure full adherence to policies and employment legislation, including but not restricted to, Right to Work legislation, UK and Visa Immigration rules and Disclosure and Barring Service requirements.

Support managers with required training needs around the employee lifecycle by working closely with the HR Operations Team Leader to recommend trends/demands to ensure we can meet the Organisational needs.

Support/participate in HR projects as and when required.

Person specification

Essential Criteria

Qualifications

A levels or equivalent qualification/level of experience
GCSE or equivalent Maths and English (Grade C minimum)

Experience

Experience of consistently delivering customer-focused service
Experience in adapting and embracing change
Experience of working in a confidential manner/dealing with confidential work at all times
Experience of working with data systems; ideally HR Systems such as iTrent and Sharepoint

Skills, knowledge & abilities

Solutions focused with a positive outlook to resolutions
Proven ability to prioritise workloads and work to conflicting deadlines
Evidence of contributing to problem solving in a range of situations
Excellent communication skills both written and verbal
Ability to consistently produce accurate written communication
Sets and achieves high standards of work i.e. eye for detail
Computer literate in Microsoft Office (e.g. Excel, Outlook), and/or HR systems (e.g. iTrent)
High level of initiative and autonomy, ability to work as part of a team and
independently

Desirable Criteria

Qualifications

Willingness to obtain CIPD qualification to Associate Level within 2 years

Benefits

Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
Local Government Pension Scheme
Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
Access to a variety of staff discounts at high street retailers
Discounted onsite gym
Cycle to Work scheme
A flexible working environment
A commitment to personal and professional development

Key contact

For further information and informal enquiries regarding the role, please contact Clare Wells, HR Operations Team Leader via [email protected]

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via [email protected].

Important information

Visa Sponsorship Eligibility

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

Equity, diversity and inclusion

The University of Derby is committed to fostering an open, inclusive and diverse community where everyone is treated with dignity, fairness and respect. We are committed to advancing equity, diversity and inclusion regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex or sexual orientation.

As a Disability Confident employer, we are committed to inclusive recruitment and welcome requests for adjustments throughout the recruitment process. Applicants may choose their preferred title, including 'Mx', and may share preferred pronouns if they wish. We also use anonymised shortlisting to help reduce the potential impact of unconscious bias. For more information on equity, diversity and inclusion at the University of Derby, please visit our website.

We are also committed to promoting academic freedom and freedom of speech and expression within the law, in line with our Code of Practice, and value diversity of thought alongside diversity of backgrounds and experiences.

However you identify, we welcome applications from people whose experiences, perspectives and talents will contribute to our inclusive, supportive and intellectually vibrant community.

Environmental Sustainability

At the University of Derby, we are passionate about embedding sustainability into everything that we do. We aim to bring environmental sustainability into all aspects of the University, including teaching, research and operational activities. In line with the University's strategic framework, we expect all our staff to embed sustainability into their working practices and support the University's objective to reach net zero carbon by 2050.

Don’t miss your chance – join the team and make a difference today!

How to apply

Applications for this position are now closed.

Apply Now

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HR Operations Assistant

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Job details

Essential Criteria

Qualifications

Experience

Skills, knowledge & abilities

Desirable Criteria

Qualifications

Visa Sponsorship Eligibility

Equity, diversity and inclusion

Environmental Sustainability

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