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About the Role
Are you an experienced Transport Controller or Coordinator looking for your next challenge? World Courier — a global leader in specialty logistics and temperature-controlled supply chain solutions — is looking for a driven and detail-oriented Transport Controller to join our Domestic Desk team at our Feltham site.
This is a fast-paced, hands-on role at the heart of our UK operations, where no two days are the same. You'll be the crucial link between our drivers, agents, and internal teams — ensuring time-sensitive and temperature-controlled consignments are collected and delivered seamlessly, every time.
Key Details
Location: Feltham (Fully On-Site)
Hours: 8.5 hours per shift with a 30-minute break (40 hours per week)
Shift Pattern: Monday – Friday rotating shifts between 4:00am – 8:00pm
Weekend working and overtime as required
Please note: this role requires airport security clearance and a DBS check prior to starting
Key Responsibilities
Planning and allocating collections and deliveries across a fleet of drivers and domestic agents
Communicating all relevant consignment information to drivers and stakeholders clearly and efficiently
Monitoring emails, mobile communications, our Transport Management System (TMS)
Updating and tracking consignments on our internal system
Downloading and distributing temperature monitor data for customer service analysis
Preparing specialist packaging and temperature-controlled consignments, and managing packaging stock levels
Working closely with the Duty Controller and Department Lead Team to keep the Domestic Desk running to the highest standard
Driving when required to support the wider team
General administration including filing and paperwork
.
What We're Looking For
Essential:
A proven background in Transport Coordination, Transport Planning, or a similar Controller role
Experience in routing and transport planning for drivers
A road freight or logistics background
Strong computer skills, including proficiency in Excel, Word, and PowerPoint
Excellent verbal and written communication skills in English
Ability to prioritise, multitask, and stay calm under pressure
A flexible attitude — this role involves shift work and occasional last-minute coverage
A valid driving licence
Willingness to undergo airport security clearance and a DBS check
Desirable:
Benefits
Performance-related bonus
Private healthcare coverage
Pension scheme
The opportunity to work with a globally recognised name in specialty logistics
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies: World Courier (UK) Ltd
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
