Support apprentice Work, Jobs in Old Windsor, Brk (with Salaries)

Customer Service Advisor
M Group —Slough
- £26,529 a year
- Annual leave
- Employee assistance programme
8d
IT Support Apprentice
QA Apprenticeships —Staines-upon-Thames
- £17,000 a year
- Monday to Friday
- Computer networking
- Communication skills
APPRENTICESHIP - QuickSTAT - Project Co-ordinator - Staines
Kuehne+Nagel —Staines-upon-Thames
- From £15,600 a year
- Monday to Friday
- Leadership
4d
Groundworks Apprenticeship - Heathrow Shared Apprenticeship Scheme
HeathrowAcademy —Hounslow
- 8 hour shift
- Construction experience
- In-person
- Communication skills
IT Support Apprentice
ORCA Service Technologies —Maidenhead
- £27,976 a year
- Full-time
- Computer literacy
- Software development
- In-person
- Life insurance
- Referral programme
Quick apply
7d
Entitlements Assistant Officer (Apprentice) - EY
Slough Borough Council —Slough
- £15,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
Quick apply
Network Cable Installer Apprenticeship - Heathrow Shared Apprenticeship Scheme
HeathrowAcademy —Hounslow
- 8 hour shift
- Maintenance
- Communication skills
Business Admin Apprentice Level 3
Total People —Ascot
- £16,640 a year
- Full-time
- Computer skills
- Communication skills
12d
Pharmacy Technician Apprenticeship
Skills4Group —Staines-upon-Thames
- Inventory control
- Customer service
- Mentoring
12d
Degree Apprentice Mechanical & Electrical Engineer - 2026 - Slough
Skanska —Slough
- Maths
- Employee assistance programme
BMW Apprentice Bodyshop Technician
Sytner —Sunningdale
- Weekend availability
- No experience needed
- Employee discount
IT Service Desk Apprentice
QA Apprenticeships —London
- £28,000 a year
- Computer literacy
- Travel
- Organisational skills
- Employee assistance programme
Pharmacy Assistant Apprenticeship
Skills4Group —Camberley
- £8 an hour
- Sales
- Computer literacy
- Maths
Data Analyst Apprentice
QA Apprenticeships —Reading
- £21,000 a year
- Full-time
- Computer literacy
- Writing skills
- Computer skills
12d
Business Admin Apprentice
Inspire Middlesex College —Hounslow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Paid training
Quick apply
Early Help Advisor
Surrey County Council —Woking
- From £30,647 a year
- Hybrid work
- Experience working with children
- Annual leave
- Employee assistance programme
7d
Data Administration Apprentice
QA Apprenticeships —London
- £23,132 a year
- Hybrid work
- Microsoft Word
- Writing skills
- Data analysis skills
Apprentice
KwikFit —Woking
- £16,505.60 - £22,392.32 a year
- Full-time
- School
- Employee discount
11d
Business Administration Apprentice
Creative Alliance —London
- £18,000 - £20,000 a year
- Full-time
- Computer literacy
5d
Insights Data Analyst Apprentice
QA Apprenticeships —London
- £18,000 - £21,000 a year
- Full-time
- Data analysis skills
- Annual leave
- Employee assistance programme

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Customer Service Advisor

M Group -
Slough

Apply Now

Job details

£26,529 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Appointment booking and call handling
Customer support
Customer interaction

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will be within our Demand management and network infrastructure - We look after 60 million meters, and our teams provide advanced metering solutions to help manage demand for essential suppliers.

Want to be a part of it?

What will you be doing?

You’ll be part of a growing team handling primarily inbound calls both direct from customers and via the Southern Water Smart Metering team, raising cases and flagging issues with the appropriate teams, as well as managing the customer contact through to resolution.

In this multi-faceted role you will also be handling the appointment-booking journey for internal meter exchanges.

This role is based on a 40-hour working week, based around a rotation of early and late shifts on weekdays, with a need to work one early or late shift at least one Saturday every three weeks at present, but this may change in the future.

Please note that this process will be conducted as an Assessment Day. If you are invited to attend, you'll be asked to select a preferred time slot.

Throughout the Assessment Day, you'll be required to complete a number of tasks, including a Customer Service group exercise, a Customer Communication Exercise and an individual script reading. Your performance will be assessed fairly across these activities, and the outcomes will determine whether you progress to the interview stage that same day.

Please see below the assessment day that will be taking place:

Assessment Day: Tuesday 8th September 2026

1st Session: 08:45am – 12:00pm

2nd Session: 12:45pm – 16:00pm

Start date: Monday 28th September 2026

Location: Worcester House, Unit 6 Langley Quay, Waterside Drive, Langley, SL3 6EY.

You'll be required to bring with you your Right to Work in the UK and proof of your current address.

You'll be able to start 2 weeks in-house training at Langley College on the start date listed above.

What you’ll bring

Do you have an excellent telephone manner? Are you able to clearly explain the cause of any issue and map out the path to resolution while showing empathy and understanding for any inconvenience caused?
Are you keen to learn and able to pick-up new systems and processes quickly? We'll need you to bring new ideas for how to improve efficiency and effectiveness in everything that we do.
Do you have the ability to quickly integrate to the team and liaise with key stakeholders both internally at M Group and within Southern Water? This is to help drive issue resolution and customer satisfaction.

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

Contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
Recommend a friend – get rewarded for introducing people to us!

In addition, this role offers;

25 days annual leave plus bank holidays
Discretionary bonus scheme

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupW INDREG

Apply Now

Refine Your Search

support apprentice jobs in old windsor, brk

Customer Service Advisor

IT Support Apprentice

APPRENTICESHIP - QuickSTAT - Project Co-ordinator - Staines

Groundworks Apprenticeship - Heathrow Shared Apprenticeship Scheme

IT Support Apprentice

Entitlements Assistant Officer (Apprentice) - EY

Network Cable Installer Apprenticeship - Heathrow Shared Apprenticeship Scheme

Business Admin Apprentice Level 3

Pharmacy Technician Apprenticeship

Degree Apprentice Mechanical & Electrical Engineer - 2026 - Slough

BMW Apprentice Bodyshop Technician

IT Service Desk Apprentice

Pharmacy Assistant Apprenticeship

Data Analyst Apprentice

Business Admin Apprentice

Early Help Advisor

Data Administration Apprentice

Apprentice

Business Administration Apprentice

Insights Data Analyst Apprentice

I want to receive the latest job alerts for support apprentice in old windsor, brk

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