Location: This is a hybrid role, offering a combination of being able to work remotely and from our Corby office.
Contract Type: Permanent
The Opportunity
Responsible for supporting our Accounts Receivable activities within UK Customer Market Sector, to achieve Cash Collection, Aged Debt and DSO targets in line with RS Group Credit Policy and procedures.
What You Will Be Doing
- Deliver cash collection, overdue debt, and DSO targets in partnership with the UK AR Team (Corby and Riga).
- Proactively manage assigned customer portfolios, including customer contact via phone and email to secure timely payment.
- Maintain accurate customer account information within Sidetrade and support effective dunning processes.
- Support Credit Risk team with timely order release or rejection decisions.
- Monitor debtor ledgers, resolve unallocated or mis-posted payments, and maintain accurate customer account balances.
- Record, manage, and support the resolution of customer disputes in partnership with Sales and other stakeholders.
- Identify potentially irrecoverable debts and support legal recovery processes where appropriate.
- Manage AR email inboxes and telephone queries, ensuring timely responses and resolution.
- Provide accurate debtor reporting, KPI updates, and visibility of portfolio performance to management.
- Support process improvement initiatives, including automation, AI, RPA, and digital collection solutions.
What You’ll Bring
- Experience in SAP is an advantage.
- Good Level - Microsoft Excel, Microsoft Word experience.
- Highly motivated and target driven to achieve bad debt and DSO targets.
- Ability to proactively identify and prevent potential bad debts.
- A logical approach to troubleshooting, diagnosing, and resolving problems (technical and non- technical challenges within Accounts Receivable).
- Demonstrate the ability or have experience working in a fast-paced and changing environment.
- Adhere to and operate within the agreed levels of authority.
- Seek continuous service improvement opportunities.
- Ability to maintain documentation & controls so that there are no major issues during audit.
- Taking full ownership of resolving problems.
We Are RS
At RS, we are making amazing happen for a better world.
As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.
What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.
Join us and help make amazing happen.
Rewards
Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.
Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:
- Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
- Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
- Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
- Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values
Ready to Make Amazing Happen?
Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.
Apply now and make RS a part of your journey.
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