Customer response advisor Work, Jobs in Ossett, Wyk (with Salaries)

111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
4d
111 Health Advisor - Rotherham
Yorkshire Ambulance Service NHS Trust —Wath upon Dearne
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
4d
Customer Response Advisor
Minster Law —Wakefield
- £23,849.28 a year
- Hybrid work
- Data entry
- Phone etiquette
- Communication skills
7d
Inbound Customer Service Advisor (Emergency Support Line)
ant marketing —Sheffield
- £13 an hour
- Computer literacy
- Data entry
- Communication skills
- Paid training
Quick apply
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Quick apply
Multichannel Cx Team Lead
Vintage Cash Cow —Morley
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Continuous improvement
- Training & development
Quick apply
Contact Centre Team Leader
Local Care Direct —Huddersfield
- Weekend availability
- Supervising experience
- Team management
- Conflict management
- Annual leave
- Employee assistance programme
2d
Customer Service Advisor
The Sheffield College —Sheffield
- £27,101 a year
- Full-time
- Free parking
- Annual leave
9d
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Employee discount
Disability & Health Reform Leads
Department for Work and Pensions —Hyde Park and Woodhouse
- £75,026 - £83,957 a year
- Overtime
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Professional Services Engineer (4th Line)
Millgate —Sheffield
- £55,000 - £60,000 a year
- Full-time
- Azure
- Continuous improvement
- Mentoring
Quick apply
Lifting Coordinator & HSE
Mitsubishi Power EMEA —Leeds
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
Senior Infrastructure Engineer - Network Automation
Department for Work and Pensions —Leeds
- £57,946 - £73,205 a year
- Overtime
- Hybrid work
- Presentation skills
- Scripting
- Leadership
- Annual leave
- Employee assistance programme
14d
Lead AWS DevOps Engineer - Managed Services
HippoDigital —Leeds
- £69,000 - £77,500 a year
- Hybrid work
- DevOps
- Scripting
- Agile
- Employee discount

More jobs to discover

Find similar jobs that you might be interested in.

111 Health Advisor - Rotherham
Yorkshire Ambulance Service NHS Trust —Wath upon Dearne
111 Health Advisors are highly trained to assess and negotiate to ensure the best patient care and outcome - no two calls will be the same.
£25,760 - £27,476 a year
4d

I want to receive the latest job alerts for customer response advisor in ossett, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

111 Health Advisor Wakefield

Yorkshire Ambulance Service NHS Trust -
Wakefield

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
4 days ago

Benefits

Paid training
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Mentoring junior staff
Patient service
Training & development

Full job description

IUC/111 Health Advisor Wakefield

If you are looking for a job that makes a difference to our patients, this might be the perfect opportunity for you.

As a health adviser, you are the patients first point of contact, using your skills, alongside specialist computer software, to assess their symptoms and give them the help and reassurance they need.

We can offer a competitive base salary, starting at £25,760 rising to £27,476 after two years (per annum, pro rata for part time employees). In addition, the role attracts enhanced payments for unsocial hours worked in the evenings and weekends.

After 18 months as a band 3 Health Advisor, you will automatically progress to a band 4 Enhanced Health Advisor, subject to meeting the required criteria. Additional duties within this role include, coaching lesser experienced staff and carrying out tasks to support Team Leaders in the call centres.

We can offer a range of full and part time rotas.

There is a requirement to work six out of eight public holidays (pro rata depending on rota) as well as three weekends out of five.

Training

You will receive comprehensive, paid training which will enable you to fully support our patients. The training is nine weeks full time.

You will commence your role on a training contract and upon successful completion of your training, you will be issued a permanent contract.

This is an opportunity to join one of Yorkshire's most successful 111/Integrated Urgent Care Providers (IUC). At Yorkshire Ambulance Service you will be part of a highly skilled and dynamic team based in the heart of Yorkshire and home to one of the UK’s most diverse communities.

We are committed to staff development, and you will be presented with the opportunities to train and develop across the IUC Service.

111 Health Advisors are highly trained to assess and negotiate to ensure the best patient care and outcome - no two calls will be the same. We work around the clock receiving 111 calls from patients who need our help. It is an incredibly rewarding role that allows you to really make a difference to our patients lives.

The role will be demanding, and this role may not be for everyone, you will be dealing with a wide variety of patients including some very emotional situations. Successful candidates are required to have the skills to deal with the variety of patient calls in a compassionate, professional way. You will also use your strong customer service skills to deal with complex and sensitive information to ensure the right level of care for our patients is sought.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
27 days annual leave, increasing to 33 with service.
Contributory Pension.
NHS Discounts including shops, restaurants, gyms etc.
Car lease and other salary sacrifice schemes.
Dedicated employee assistance and counselling service.
Opportunities for research participation, career progression and ongoing development.
Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation!

https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

You can expect to get the best paid training and support as a part of the YAS family, access to development opportunities, competitive pay. NHS Pension and other NHS money saving benefits for example, access to discounts in over 200 stores, days outs and restaurants by signing up to a Blue Light card.

You will be expected to work six out of eight public holidays as well as three weekends out of five.

Our values:
Kindness, Respect, Teamwork and Improvement.

NHS 111 Health Advisor for more information about working in this role.

Please see the attached Job Description and Person Specification for more details, please use your application in supporting information to tell us how you match the person specification and why you think you would be successful in this role. Previous applicants who have been unsuccessful at interview may not re-apply within 3 months of the interview date.

Previous applicants who have been unsuccessful in the training course for 111 within the last 6 months need not apply.

We reserve the right to close the advert early as we monitor the volume of applications .

Apply Now

Refine Your Search

customer response advisor jobs in ossett, wyk

111 Health Advisor Wakefield

111 Health Advisor - Rotherham

Customer Response Advisor

Inbound Customer Service Advisor (Emergency Support Line)

Customer Support Advisor

Multichannel Cx Team Lead

Contact Centre Team Leader

Customer Service Advisor

Senior Operations Manager

Customer Service Advisor

Disability & Health Reform Leads

Professional Services Engineer (4th Line)

Lifting Coordinator & HSE

Senior Infrastructure Engineer - Network Automation

Lead AWS DevOps Engineer - Managed Services

More jobs to discover

I want to receive the latest job alerts for customer response advisor in ossett, wyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected