Area sales manager u.k. Work, Jobs in Oundle, Nth (with Salaries)

Customer Service Director
Trade Mastermind Limited —Peterborough
- £75,000 - £100,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
Quick apply
4d
Data & Insights Manager
Trade Mastermind Limited —Peterborough
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Analysis skills
- In-person
- Free parking
Quick apply
11d
Senior Weekend Supervisor
Hotpoint UK Appliances Ltd —Peterborough
- From £30,000 a year
- Weekend availability
- Human resources
- Computer skills
- In-person
- Free parking
- Store discount
Quick apply
4d
Sales Account Manager
ABAgri —Peterborough
- From £28,000 a year
- Weekend availability
- Hybrid work
- Business development
- Travel
- Communication skills
Sales Specialist Manager - North
ABAgri —Peterborough
- From £65,000 a year
- Remote
- Team management
Area Operations Manager
Well Pharmacy —Peterborough
- Sales
- Continuous improvement
- Patient care
Customer Service Advisor
Eakin Healthcare —Peterborough
- £26,719.50 a year
- 8 hour shift
- Hybrid work
- Travel
- Business
- Free parking
- Referral programme
Quick apply
9d
Business Development Manager
Elevation Training Academy —Huntingdon
- From £37,500 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Construction experience
- Work from home
Quick apply
8d
Business Development Consultant - Peterborough/Northampton/Cambridge
Wurth UK Ltd —Peterborough
- £24,000 - £35,000 a year
- Monday to Friday
- CRM software
- Customer service
- Business development
Quick apply
Area Sales Manager U.K.
Nooteboom Trailers BV —Corby
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- Travel
Quick apply
Area Business Manager (Maternity Cover)
ABAgri —Peterborough
- £36,937.59 a year
- CRM software
- Travel
- Communication skills
Ecommerce & Digital Marketing Manager
The Saddle Bank —Peterborough
- From £35,000 a year
- Full-time
- Business development
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
5d
Sales Support Specialist
Caterpillar —Peterborough
- From £41,593 a year
- Full-time
- Salesforce
- Annual leave
14d
Strategic Service Accounts Manager - EMEA
Vertiv —Bedford
- Remote
- Travel
- Communication skills
Commercial Director
hireful —Northampton
- £80,000 a year
- Business development
- Travel
- Leadership
Quick apply
Area Business Manager - Staffordshire
ABAgri —Peterborough
- £36,937.59 a year
- CRM software
- Travel
- Communication skills
Assistant Store Manager
Company Shop Group —Corby
- £34,960 a year
- Part-time
- Continuous improvement
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Area Sales Manager - Peterborough
CarFinance247 —Peterborough
- Up to £50,000 a year
- CRM software
- Business development
- In-person
Quick apply
Finance Manager - Sedgebrook Hall - The Venues Collection
Levy —Northampton
- £35,000 a year
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
10d
Team Member (Stock)
NEXT —Peterborough
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d

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area sales manager u.k. jobs near oundle, nth

Customer Service Director

Trade Mastermind Limited -
Peterborough

Quick apply

Job details

Permanent | Full-time
£75,000 - £100,000 a year
4 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Customer service
Stakeholder liaison
Customer relationship management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Business coaching
Leadership
Communication skills

Full job description

Customer Service Director

Location: Peterborough (Full-Time, Office-Based)
Salary: £75,000 - £100,000 per annum + Performance Bonus
Job Type: Permanent, Full-Time
Reporting to: CEO

About Trade Mastermind

Trade Mastermind is one of the UK's leading business growth, education and coaching organisations, helping ambitious business owners build more profitable, scalable and sustainable businesses.

Founded by BBC The Apprentice winner Joseph Valente, we have helped thousands of entrepreneurs improve their sales, marketing, leadership, operations and financial performance. While our roots are in the trades and construction sector, we now support business owners across a wide range of industries throughout the UK.

As we continue our exciting growth journey, we are looking for an experienced Customer Service Director to join our senior leadership team and take ownership of the entire customer experience.

The Opportunity

This is a strategic leadership role with responsibility for Customer Service, Customer Success, Account Management, Onboarding, Retention and Renewals.

Reporting directly to the CEO, you will develop and deliver a customer strategy that ensures every customer receives an exceptional experience from the moment they join Trade Mastermind through to renewal and long-term partnership.

We are seeking a commercially minded customer leader who understands how outstanding service, customer engagement and team leadership drive retention, recurring revenue and customer lifetime value.

You will have the opportunity to shape the customer function, improve performance, build high-performing teams and create a world-class customer experience that supports our continued expansion.

Key Responsibilities

As Customer Service Director, you will lead and develop the customer function, ensuring it delivers exceptional service and measurable business results.

Developing and executing the overall customer service and customer success strategy.
Leading Customer Service, Customer Success and Account Management teams.
Taking ownership of the customer journey from onboarding through to renewal and retention.
Improving customer engagement and long-term customer value.
Driving retention initiatives and reducing customer churn.
Establishing clear KPIs and performance metrics across the department.
Using customer insight and data to identify trends, opportunities and areas for improvement.
Managing customer escalations and ensuring effective issue resolution.
Developing scalable processes, systems and CRM capabilities to support growth.
Building a culture of accountability, ownership and continuous improvement.
Collaborating closely with Sales, Marketing, Finance and Operations to deliver a seamless customer experience.

About You

To succeed in this role, you will be an experienced customer leader with a strong track record of driving customer satisfaction, retention and team performance.

Experience in a senior Customer Service, Customer Success, Customer Experience or Account Management leadership role.
A proven ability to improve customer retention and reduce churn.
Experience managing managers and high-performing customer-facing teams.
Strong commercial awareness, particularly around recurring revenue and customer lifetime value.
Experience developing KPIs, reporting frameworks and performance improvement strategies.
Excellent leadership, communication and stakeholder management skills.
A proactive, solutions-focused approach and the ability to thrive in a fast-paced environment.

Experience within business coaching, professional training, education, SaaS, membership or subscription-based businesses would be advantageous but is not essential.

What Success Looks Like

Success in this role will be demonstrated through improvements in customer retention, renewal rates, customer satisfaction, engagement, lifetime value and overall customer experience. You will also play a key role in improving team performance, strengthening customer advocacy and ensuring a consistent, high-quality customer journey across the business.

What We Offer

£75,000 - £100,000 salary depending on experience.
Performance-related bonus.
Direct access to the CEO and senior leadership team.
Significant influence over company-wide customer strategy.
Career progression and leadership development opportunities.
Tailored training and professional development.
Health and wellbeing programme.
Company pension scheme.
Company equipment.
Modern office environment with free on-site parking.
Regular team and company events.
Sponsored training and qualifications.

Why Join Trade Mastermind?

This is an exciting opportunity to join a growing organisation and take ownership of one of the most important functions within the business.

You will have the autonomy to shape customer strategy, develop talented teams, improve retention and create an exceptional customer experience that delivers long-term value for both our customers and Trade Mastermind.

If you're an ambitious customer leader passionate about customer experience, retention, team development and business growth, we'd love to hear from you. Apply today.

Pay: £75,000.00-£100,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

area sales manager u.k. jobs in oundle, nth

Customer Service Director

Data & Insights Manager

Senior Weekend Supervisor

Sales Account Manager

Sales Specialist Manager - North

Area Operations Manager

Customer Service Advisor

Business Development Manager

Business Development Consultant - Peterborough/Northampton/Cambridge

Area Sales Manager U.K.

Area Business Manager (Maternity Cover)

Ecommerce & Digital Marketing Manager

Sales Support Specialist

Strategic Service Accounts Manager - EMEA

Commercial Director

Area Business Manager - Staffordshire

Assistant Store Manager

Area Sales Manager - Peterborough

Finance Manager - Sedgebrook Hall - The Venues Collection

Team Member (Stock)

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