From home Work, Jobs in Over Kellet (with Salaries)

Service Desk Analyst
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- Remote
3d
Student Recruitment Assistant
Lancaster University —Lancaster
- £26,093 a year
- Weekend availability
- Remote
- University
- Recruiting
- School
Homecare Assistant
Westmorland Homecare - Ulverston —Ulverston
- £17.25 an hour
- Part-time
- Remote
- Medication administration
- Driving
- Paid training
- Annual leave
Quick apply
9d
Estate Agent / Valuer - Property Auctions
The Auction Company —Blackpool
- £100,000 a year
- Remote
- Sales
- Business development
- Work from home
- Flexible schedule
Quick apply
Support at Home Worker-Clitheroe
Age UK Lancashire —Clitheroe
- £12.80 an hour
- Monday to Friday
- Remote
- Organisational skills
- Cleaning
- Cash handling
- Annual leave
- Employee assistance programme
2d
Commercial Estate Agent
The Commercial Property Experts —Morecambe
- £75,000 - £125,000 a year
- Remote
Quick apply
HR Business Partner
Inspired —Kirkham
- Full-time
- Remote
- Organisational skills
- Life insurance
1d
Payroll Analyst
Westinghouse Electric Company —Preston
- Remote
- English
- Analysis skills
- Communication skills
- Work from home
- Employee assistance programme
Indirect Sourcing and Procurement Specialist
JamesFisher —Barrow-In-Furness
- Remote
- Analytics
Estate Agent
The Property Experts —Fleetwood
- £8,400 a month
- Remote
Quick apply
Business Development Manager
Bidfresh —Fleetwood
- £30,000 - £40,000 a year
- Remote
- Business development
- Free parking
Quick apply
Skills and Workforce Planning Partner
JamesFisher —Barrow-In-Furness
- Remote
- Project management
- Training & development
- Leadership
Water Audit Consultant
Inspired —Kirkham
- Full-time
- Remote
- CRM software
- Analysis skills
- Travel
- Life insurance
3d
Volunteer Fundraiser with Read Easy Preston
Read Easy Leeds —Preston
- £0.10 a year
- Remote
- CRM software
- Marketing
- Negotiation
Quick apply
7d
Mortgage Advisor
The Mortgage Experts —Kendal
- £60,000 - £100,000 a year
- Remote
Quick apply
Senior Technician
Denholm Energy Services —Carnforth
- £0.01 a year
- Remote
- Maintenance
- Travel
- Communication skills
Quick apply
Mortgage Broker - Partner Advisor
The Mortgage Experts —Barrow-In-Furness
- £60,000 - £100,000 a year
- Remote
- CRM software
Quick apply
4d
Senior Clinical Psychologist (Band 7 to 8a Preceptorship considered)
Lancashire and South Cumbria NHS Foundation Trust —Kendal
- £57,528 - £64,750 a year
- Full-time
- Remote
6d
WC&D Principal Engineer
Westinghouse Electric Company —Preston
- Remote
- Spanish
- English
- Microsoft Office
- Employee assistance programme
- Life insurance

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Trainee Train Conductor
Northern Trains —Manchester
Customer Assistance: Help passengers on and off, check tickets, provide information & handle inquires, ensure a safe, comfortable journey, assist vulnerable…
£27,460 - £37,132 a year
Collection/Delivery Driver
Nella Cutlery Services —Manchester
A full UK driving licence. As a *Collection and Delivery Driver* for Nella Cutlery Services, you’ll play a key role in ensuring our customers receive a reliable…
From £41,470 a year
Quick apply

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Service Desk Analyst

Lancaster University -
Lancaster

Apply Now

Job details

Full-time | Fixed term contract
£26,707 - £30,378 a year
3 days ago

Qualifications

Live chat
Technical troubleshooting
Inbound customer enquiry call handling
Incident management
Incident queue management
Computer hardware
Post-secondary education experience
Customer interaction
Help desk

Full job description

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally. Our Lancaster University values believe in respecting each other by being open and fair and promoting diversity, we build strong communities by working effectively together in a supportive way and we create positive change by being ambitious in our learning, expertise and action.

Join our dynamic frontline IT support team as a Service Desk Analyst, providing exceptional support to students and staff. You’ll be the first point of contact for technical queries, delivering solutions via phone, chat, face-to-face interactions, and our help centre system. This is a full time, fixed term role for 6 months, with some flexibility to work some of your time remotely, but it is primarily a campus-based role.

Responsibilities include troubleshooting IT incidents, managing service requests, and ensuring continuous service improvement with a strong focus on customer service excellence. You will work with a diverse range of customers, technologies and devices, with responsibility for triaging incoming inquiries and work to provide a first-time fix for straightforward incidents and requests, while referring more complex issues to other support teams across the IT Service.

Required experience, skills & abilities:
In depth experience of working with Microsoft applications as well as PC and Mac hardware and software. (Essential)
Experience of providing excellent customer service whilst working in a customer service environment. (Essential)
Logical and systematic problem solving skills. (Essential)
Ability to communicate effectively and appropriately with people at all levels of seniority and technical ability. (Essential)
Ability to work in a team towards clearly defined aims and objectives. (Essential)
Ability to plan ahead, manage tasks, prioritise workloads and meet competing deadlines. (Essential)
Experience of ISS Service Desk systems & processes (Desirable)
Experience of working in an IT or AV service environment. (Desirable)
Experience of working within an academic environment. (Desirable)
Microsoft Office Specialist certification. (Desirable)

For Internal University staff a secondment opportunity maybe considered for this role. Please ensure you have agreement from your current line manager before you apply for the opportunity.

If interested, apply now and submit your CV alongside a coversheet, up to a maximum of three A4 pages.

The University strives to be diverse and inclusive, a place where we can all be ourselves. We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

Apply Now

Refine Your Search

from home jobs in over kellet

Service Desk Analyst

Student Recruitment Assistant

Homecare Assistant

Estate Agent / Valuer - Property Auctions

Support at Home Worker-Clitheroe

Commercial Estate Agent

HR Business Partner

Payroll Analyst

Indirect Sourcing and Procurement Specialist

Estate Agent

Business Development Manager

Skills and Workforce Planning Partner

Water Audit Consultant

Volunteer Fundraiser with Read Easy Preston

Mortgage Advisor

Senior Technician

Mortgage Broker - Partner Advisor

Senior Clinical Psychologist (Band 7 to 8a Preceptorship considered)

WC&D Principal Engineer

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