Engagement associate Work, Jobs in Pencoed, Bge (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
13d
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Associate Project Manager
PCI Pharma Services —Bridgend
- 8 hour shift
- Hybrid work
- Microsoft Office
- Administrative experience
- Maths
- Annual leave
- Employee assistance programme
Business Development Associate
PCI Pharma Services —Bridgend
- 8 hour shift
- Remote
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
- Employee assistance programme
Sales Associate
H.Samuel —Cardiff
- £12.71 an hour
- Part-time
- Employee discount
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Junior Sales Associate
LGK GLOBAL —Cardiff
- Full-time
- Sales
- Mentoring
- In-person
- Flexible schedule
- Referral programme
Quick apply
2d
Associate Relationship Manager - Mid Markets
Lloyds Banking Group —Cardiff
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
13d
Associate - Ground Investigation
Tetra Tech —Cardiff
- Hybrid work
- Engineering
- Master's degree
- IT
HR Business Partner, PXT
Amazon UK Services Ltd. —Swansea
- Full-time
- Management
- English
- Master's degree
Sales Representative
M.R.V L.T.D —Cardiff
- Full-time
- Hospitality
- Sales
- Marketing
- Employee discount
- Referral programme
Quick apply
13d
Quote Executive (Level II)
PCI Pharma Services —Tredegar
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee assistance programme
Credit Controller
IQUW Group —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Credit Controller
ERS Administration Services —Swansea
- Full-time
- Microsoft Excel
- Customer service
- IT
Associate Director - Consents Management
Turner & Townsend —Cardiff
- Full-time
- Hybrid work
- Master's degree
- Project management
- Presentation skills
Quick apply
GP Deputy Director / Head of GP Training School
Health Education and Improvement Wales —Nantgarw
- £139,420 a year
- Part-time
- English
- School
18h
Financial Planning Administrator - 12-month FTC
Attivo Group —Cardiff
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Associate Civil Engineer Buildings
Stantec —Cardiff
- AutoCAD
- Engineering
- Master's degree
- Annual leave
Work Winning Lead - Water
AECOM —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Pillar 2 Compliance, Senior Associate
Pwc UK —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Tax experience

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Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

engagement associate jobs in pencoed, bge

Product Support Associate

Wales Engagement Associate

Associate Project Manager

Business Development Associate

Sales Associate

Delivery Station Liaison Agent

Junior Sales Associate

Associate Relationship Manager - Mid Markets

Associate - Ground Investigation

HR Business Partner, PXT

Sales Representative

Quote Executive (Level II)

Credit Controller

Credit Controller

Associate Director - Consents Management

GP Deputy Director / Head of GP Training School

Financial Planning Administrator - 12-month FTC

Associate Civil Engineer Buildings

Work Winning Lead - Water

Pillar 2 Compliance, Senior Associate

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