It support engineer Work, Jobs in Peplow (with Salaries)

IT Support Engineer
Luminite IT Services Ltd —Longport
- £30,000 - £35,000 a year
- Full-time
- Windows
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Shifnal
- Full-time
- Customer service
- Windows
- Travel
Quick apply
9d

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IT Support Engineer

Luminite IT Services Ltd
Longport

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Referral programme
On-site parking

Qualifications

Driving Licence
Operating systems
GCSE
Windows
Technical support
Network Protocols
IT support
Computer networking
Communication skills
Active Directory

Full job description

As an IT Engineer, you’ll provide a broad range of technology solutions and support services to businesses. Your work will encompass everything from IT infrastructure (servers, networks, desktops & laptops – both hardware and software) to phone systems, broadband, email, web hosting, domain name management, and other internet/cloud services. We are committed to fostering a positive, fun working environment and strive to build the best team possible.

Key Responsibilities:

Answering calls and logging support tickets.
Monitoring and responding to emails/support tickets in a timely manner.
Processing and resolving technical requests, or escalating when necessary.
Engaging in technical project work as required.
Performing office tasks such as receiving and managing deliveries.
Managing administrative tasks.
Collaborating with customers to identify IT issues and recommend appropriate solutions.
Keeping accurate logs and records of customer queries and issues.
Visiting customer sites to install, troubleshoot, and repair various systems.

The Ideal IT Engineer Should:

Be motivated by opportunities to expand knowledge, demonstrate expertise, and consistently produce high-quality work.
Enjoy focusing on accuracy, stability, and problem-solving, while providing excellent support.
Be described as cautious, systematic, logical, methodical, diplomatic, patient, stable, and consistent.
Value quality, accuracy, and customer satisfaction.
Have a passion for technology and innovation.
Possess excellent communication skills, both verbal and written.
Have experience in a similar IT support role, or equivalent.
Be capable of working independently, assessing risks, and escalating issues/faults when necessary.

Essential Requirements:

Minimum of 3 years’ experience working as an IT support field engineer.
Strong experience supporting Windows-based operating systems and Active Directory.
Proficiency with Microsoft 365.
Hands-on experience with networking equipment and a solid understanding of networking protocols.
Full, clean UK driving license and access to a vehicle.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Referral programme

Ability to commute/relocate:

Longport ST5 9QF: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

technical support: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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