Enforcement officer Work, Jobs in Pershore, Wor (with Salaries)

Customer Liaison Officer
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee discount
Planning Enforcement Officer
Civic Recruitment Limited —Worcester
- £22.41 an hour
- Temporary
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
Quick apply
Prisoner Custody Officer
Serco Plc —Cheltenham
- £23,402 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Annual leave
Senior Officer - National Cyber Crime Unit (NCCU) Threat Leadership
National Crime Agency —Birmingham
- £4,218 - £45,326 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Annual leave
13d
Relief Security Officer
Anchor Group Services —Gloucester
- £14.45 an hour
- Free parking
- Employee assistance programme
Lead Investigator - Birmingham
Independent Office for Police Conduct —Birmingham
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
11d
Security Officer
B&M Retail —Cheltenham
- £13.21 an hour
- Weekend availability
- Communication skills
- Employee discount
11d
Fire Safety Delivery Manager
Government Property Agency —Birmingham
- £42,450 - £46,636 a year
- Full-time
- Presentation skills
- Communication skills
5d
Senior Audio-Visual Practitioner
HM Revenue and Customs —Westfield
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Driving
- Work from home
6d
Authorised Firearms Officer (AFO) Transferee Constable
Warwickshire Police —Leek Wootton
- £31,164 - £50,256 a year
- 12 hour shift
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Birmingham
- Full-time
- Hybrid work
- Mentoring
- Contracts
- IT
- Annual leave
- Referral programme
Quick apply
Intelligence Bureau Manager
Department for Work and Pensions —Birmingham
- £44,447 - £51,528 a year
- Overtime
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
6d
Chief Technology Officer
Health and Safety Executive —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- Contracts
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 a year
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11h
Senior ANPR Engineer
Driver and Vehicle Standards Agency —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Construction Technician
Heart of Worcestershire College —Redditch
- £25,724 - £27,961 a year
- Full-time
- Supervising experience
- First Aid Certification
- Travel
- Annual leave
12d
Head of Cyber, Band 8b
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £66,582 - £77,368 a year
- Full-time
- Annual leave
- Employee discount

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Enforcement Agent - Gloucester & surrounding areas
Dukes Bailiffs Limited —Gloucester
The role is challenging, yet rewarding, as you will be dealing with a variety of customers with different financial situations each day and tailoring solutions…
£28,500 - £100,000 a year
Quick apply
6d
Customer Liaison Officer
Mears Group —Evesham
Deliver a front-line professional service to all customers, ensuring a positive experience. A Customer Liaison Officer within our Evesham branch you will…
Up to £30,000 a year

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enforcement officer jobs near pershore, wor

Customer Liaison Officer

Mears Group -
Evesham

Apply Now

Job details

Permanent
Up to £30,000 a year

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Customer service
Complaint handling
Communication skills

Full job description

Annual salary: up to £30,000.00

REQ0038139

Contract Type:

Permanent

Business Area:

Housing Repairs and Maintenance

Location:

Evesham

Annual salary: up to £30,000.00

Customer Liaison Officer

Location: Evesham

Contract: Full Time Permanent.

Salary up to £30,000 per annum, plus, company van & fuel card.

42.5 hours per week (8-5 Monday - Friday)

Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract.

About the Role:

We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

A Customer Liaison Officer within our Evesham branch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers.

Key Responsibilities:

Deliver a front-line professional service to all customers, ensuring a positive experience
Coordinate and manage customer-related operational tasks and communications
Attend customer appointments promptly and to required standards
Support the Group Customer Success Manager with operational needs
Build and maintain positive relationships between Mears and customers, ensuring effective follow-up
Assist with social value initiatives and customer engagement across all channels
Help resolve front-line complaints and queries in collaboration with the Customer Service Centre
Champion social value, internal communications, and the red thread approach
Engage customers positively, involve them in service delivery, and manage expectations
Communicate accurate and timely information to customers and operational teams in clear terms
Ensure customer feedback is acknowledged and shared with operational teams to improve service
Support delivery of customer-focused training to operational teams
Represent Mears professionally as a brand ambassador
Adhere to all relevant policies, processes, and procedures
Recognise and escalate safeguarding concerns appropriately
Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities
Communicate key safety messages and promote compliance with fire safety regulations
Participate in or coordinate regular estate and property inspections
Work with local authorities, contractors, and support services to resolve complex resident issues
Assist with complaint investigations and ensure thorough documentation
Organise and facilitate resident engagement events, forums, and site briefings
Support residents in accessing digital services and inclusive communication
Gather resident feedback and satisfaction data to inform service improvements
Identify and support residents with additional needs, referring to appropriate services where necessary

Role Criteria

Good customer service skills
Experience in handling complaints and resolving queries
Clear written and verbal communication skills
Professional telephone manner
Experience in community engagement, social value, or resident involvement
IT literate and confident using digital systems
Effective problem-solving skills
Ability to work independently or as part of a team
Understanding of tenancy enforcement procedures and anti-social behaviour protocols
Awareness of safeguarding principles and how to escalate concerns
Ability to manage sensitive conversations with empathy and discretion
Experience working with diverse communities and promoting equality and inclusion
Knowledge of housing legislation and local authority procedures
Ability to take accurate meeting minutes and produce clear written records

Benefits we can offer you

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies
Company Van, Fuel Card and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Joe Monger ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

enforcement officer jobs in pershore, wor

Customer Liaison Officer

Planning Enforcement Officer

Prisoner Custody Officer

Senior Officer - National Cyber Crime Unit (NCCU) Threat Leadership

Relief Security Officer

Lead Investigator - Birmingham

Security Officer

Fire Safety Delivery Manager

Senior Audio-Visual Practitioner

Authorised Firearms Officer (AFO) Transferee Constable

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Intelligence Bureau Manager

Chief Technology Officer

Housing Officer

Senior ANPR Engineer

Construction Technician

Head of Cyber, Band 8b

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