Pcn Work, Jobs in Pershore, Wor (with Salaries)

Administrator - GP Federation
Birmingham SmartCare Federation —Birmingham
- £25,000 - £26,000 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- In-person
- Flexible schedule
Quick apply
9d
ARRS Mental Health Practitioner
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Full-time
9d
Clinical Pharmacist - Maternity Cover
Worcestershire Workforce —Worcester
- £47,751.92 - £54,644.43 a year
- Full-time
- Anatomy knowledge
- Medication administration
- Research
Quick apply
10d
Mental Health Advanced Clinical Practitioner (ACP)
South Doc Services —Birmingham
- Case management
- In-person
Quick apply
3d
Band 7 Clinical Specialist Occupational Therapist - Frailty East PCN
Wye Valley NHS Trust —Ledbury
- £49,387 - £56,515 a year
- Part-time
- Patient care
2d

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ARRS Mental Health Practitioner
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
This is an exciting opportunity to improve the experience for individuals with mental health needs through offering early assessment and access to treatment and…
£49,387 - £56,515 a year
9d

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Administrator - GP Federation

Birmingham SmartCare Federation
Birmingham

Quick apply

Job details

Fixed term contract
£25,000 - £26,000 a year
9 days ago

Benefits

Flexible schedule

Qualifications

Collaborate with healthcare professionals
Record keeping
Customer service call handling
Patient flow optimisation
EMIS Web
Inbound customer enquiry call handling
Patient appointment coordination
Incident documentation
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Appointment booking and call handling
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Office experience

Full job description

Administrator

Role: Administrator
Responsible to: Service Manager
Hours per week: 37.5 hours
Salary: Dependent on experience
Contract Type: 1-year fixed term

Job Summary

We are looking for an experienced Administrator to join our GP Federation, providing high-quality administrative support across a range of services.

The successful candidate will play a key role in ensuring smooth operations in various areas, including Workflow Solutions, Prescribing Solutions, PCN administration, and reception duties at the UTC. You will also support other services such as CRM and UCR clinics.

Key Responsibilities

Patient Interaction & Bookings
Answer incoming calls, collect patient information, and book them into the appropriate service or clinic.

Service Coordination

Schedule appointments for various services across the federation.
Transfer requests and coordinate patient flow as required.

Incident & Complaint Documentation

Accurately record and document any incidents or complaints.
Ensure issues are escalated and addressed in a timely manner.

Work Audits

Conduct regular audits of your own work to ensure accuracy and efficiency.

Collaboration with Healthcare Professionals

Communicate with GPs, pharmacists, and other healthcare providers.
Ensure seamless delivery of patient care.

Patient Engagement

Engage with patients in a friendly and professional manner.
Actively listen to their concerns and ensure they receive appropriate support.

Ad-Hoc Duties

Provide support across all federation services as required, including CRM and UCR clinics.

Required Skills

High level of attention to detail and accuracy.
Ability to work independently without supervision.
Exceptional communication and customer service skills.
Ability to handle challenging situations calmly and professionally.
Technical skills, including proficiency with Microsoft Office.
Experience with EMIS and Docman desirable but not essential.
Strong record-keeping and documentation skills.
Ability to multitask and manage varied responsibilities efficiently.
Ability to handle confidential information with discretion.
Strong team player, able to collaborate with colleagues and healthcare professionals.
Confident in presenting audit results and reports.

Other Requirements

Meets DBS reference standards with a clear criminal record in line with spent convictions law.
Willingness to work flexible hours, including occasional evenings and weekends.
Access to own transport for travel between locations within the federation.
Previous contact centre experience advantageous but not essential.

Equality, Diversity & Inclusion Statement

SmartCare Federation LTD is committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and supported. We actively welcome applications from individuals of all backgrounds, experiences, and identities, including those from underrepresented groups in healthcare.

We are proud to be an equal opportunities employer and make all recruitment decisions based on merit, capability, and business needs. We do not discriminate on the grounds of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

We are dedicated to creating a culture where differences are celebrated, and where all staff can thrive and contribute to delivering excellent patient care.

Job Type: Fixed term contract

Pay: £25,000.00-£26,000.00 per year

Work Location: In person

Quick apply

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pcn jobs in pershore, wor

Administrator - GP Federation

ARRS Mental Health Practitioner

Clinical Pharmacist - Maternity Cover

Mental Health Advanced Clinical Practitioner (ACP)

Band 7 Clinical Specialist Occupational Therapist - Frailty East PCN

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