Technical support Work, Jobs in Peterborough, Cam (with Salaries)

IT Support Technician
Activate Group Limited —Peterborough
- Full-time
- Microsoft Office
- Travel
- Communication skills
Quick apply
19h
Customer IT Support Manager
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
9d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
7d
Senior NOC Engineer
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Scripting
- Leadership
Quick apply
Trainee Support Engineer
OAL - Olympus Automation Limited —Peterborough
- Up to £28,000 a year
- Computer Science
- Customer service
- Engineering
Quick apply
MSP Service Desk Manager
RedBrick IT Solutions Limited —Bourne
- £40,000 - £45,000 a year
- Full-time
- Azure
- Management
- Customer service
- Free parking
Quick apply
7d
Industrial Technical Support Engineer
Linx —Saint Ives
- Full-time
- Maintenance
- SQL
- Programmable logic controllers
Technical Support Manager - Agricultural Machinery
Horizon Agricultural Machinery Ltd —Holbeach
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Schematics
- Customer service
- English
Quick apply
1d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Service Desk Administrator
Acushnet Golf —Saint Ives
- £27,450 - £30,500 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
2d
Trainer - Automation Systems
OAL - Olympus Automation Limited —Peterborough
- Travel
- Communication skills
Quick apply
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
System Admin (Customer Service Tools)
RS —Corby
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
17h
IT Technician
Amazon UK Services Ltd. —Kettering
- Full-time
- Customer service
- AWS
- Computer networking
6d
IT Infra Support
Bleckmann Logistics UK Ltd —Corby
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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IT Support Technician

Activate Group Limited -
Peterborough

Quick apply

Job details

Full-time
19 hours ago

Qualifications

Driving Licence
LAN
Microsoft Office
WAN
Communication skills

Full job description

IT Support Technician

Location: Halifax/Peterborough

Department: IT

Contract type: Permanent / Full-time

About the role

We're looking for an IT Support Technician to join our IT Team and play a key role in being responsible for delivering advanced technical support to ensure the efficient resolution of IT issues for internal and external users. This role involves troubleshooting and resolving hardware, software, and network-related problems, as well as providing support for IT infrastructure, system administration, and security.

You will play a key role in maintaining the stability and performance of the IT environment by identifying trends in recurring issues, implementing solutions, and collaborating on key improvement projects. You will also work closely with third-party vendors and service providers to ensure continuity of service.

In this position, staying updated on emerging technologies is essential, as you will be involved in implementing new tools and processes to optimize IT operations. A proactive approach to problem-solving and strong communication skills are required to ensure end-user satisfaction and seamless IT operations.

This role is based in either the Peterborough or Halifax office, with occasional opportunities to work on key infrastructure and network projects.

Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

Key responsibilities

Providing in person and remote IT queries and support on workstation, telecoms and applications across all AGL UK based sites in a timely fashion.
Act as a point of contact for internal staff, triaging and prioritising incoming support requests via phone, email, or ticketing system. Log incidents and service requests, ensuring accurate documentation and resolution tracking.
Recognise critical issues and maintain communication with stakeholders.
Installing software and patches across workstations.
Assist in routine maintenance tasks, such as updating software applications, running system diagnostics, and performing regular backups to ensure data integrity and security.
Supporting management information and reporting preparing and developing ideas for improvements.
Assist with keeping asset registers up to date and adhere to asset management processes.
Help maintain company intranet platform.
Working towards improving efficiencies within the group by helping automate tasks.
Help set up and configure workstations, laptops, peripherals, and other IT equipment for new employees or office relocations.
Ensuring software compliance across the group keeping track of all licencing.
Maintaining and updating documentation detailing current infrastructure.

Skills and experience

Strong Microsoft Office skills.
Hardworking and can-do attitude.
Good communication skills.
Foundational Understanding concepts of WAN/LAN and Wireless Networks.
Good understanding of hardware (Workstations/Servers/Printers/Projectors).
Solution-orientated looking to get to the bottom of an issue and use initiative.
Flexible and Collaborative approach to tasks.
A strong passion for technology and a desire to pursue a career in IT support.

Travel and driving

Full UK driving licence required.
Willingness to travel to Activate Group site locations across the UK.

Benefits
We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect:

33 days holiday, including bank holidays
Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
Enhanced maternity, paternity, adoption and shared parental pay
Life assurance at three times your basic salary
Free breakfasts and fresh fruit
A birthday surprise for everyone

What you can expect from us
At Activate Group, we want everyone to have the tools and support they need to do their best work. We're an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively.
Every role at Activate Group is aligned to our wider business vision and purpose – making someone's bad day better. You'll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners.

We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We'll also support your ongoing development through regular feedback and career planning.
Whether you're based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you'll be part of a supportive culture where people are encouraged to succeed.

A bit about us
Activate Group is a fast-growing business approaching 1,000 team members nationwide.
We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield.

We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners.
We also work with the UK's largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships.

Our purpose & values
Our purpose underpins everything we do: Make someone's bad day better

Our values define how we work with our team members, customers and suppliers:

Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
Strive for better – Be bold. Challenge the norm - make small improvements often.
Win together – Be a team player. Win together, learn together, respect each other.

Quick apply

Refine Your Search

technical support jobs in peterborough, cam

IT Support Technician

Customer IT Support Manager

Technical Support Engineer

Internal IT – 2nd Line Systems Analyst

Support Engineer - Corby

Coalition Support Service Desk Technician

Senior NOC Engineer

Trainee Support Engineer

MSP Service Desk Manager

Industrial Technical Support Engineer

Technical Support Manager - Agricultural Machinery

Business IT Support Engineer Apprentice

Service Desk Administrator

Trainer - Automation Systems

Help Desk Engineer

System Admin (Customer Service Tools)

IT Technician

IT Infra Support

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IT Support Technician

Location: Halifax/Peterborough

Department: IT

Contract type: Permanent / Full-time

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