Principal software Work, Jobs in Pocklington (with Salaries)

Customer Service Representative
DGP Intelsius Ltd —York
- £27,000 - £30,000 a year
- Full-time
- English
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
12d
Principal Modern Workplace Consultant
OneAdvanced —York
- Azure
- Mentoring
- SharePoint
- Employee assistance programme
- Bereavement leave
Senior & Principal Consultant Business Transformation
AtkinsRéalis —York
- Full-time
- Hybrid work
- No degree
- In-person
- Communication skills
Principal Software Engineer (PLCs)
Mpac Group —Tadcaster
- Full-time
- Engineering
- Programmable logic controllers
- Mentoring
Design Technician (Distribution & Plant) – YEAR IN INDUSTRY
AGH Engineering —York
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
Principal Software Engineer (PLCs)
Mpac —Tadcaster
- Full-time
- Engineering
- Programmable logic controllers
- Mentoring
Quick apply
Principal Software Engineer - Full Stack - AI
Anaplan —York
- Master's degree
- Mentoring
- AI
Quick apply
Client Care Coordinator
Onebright —York
- £24,841 a year
- Hybrid work
- Travel
- Employee assistance programme
Quick apply
11d
Senior Design Engineer (Infrastructure)
AmcoGiffen —York
- £52,500 - £70,000 a year
- Full-time
- Civil engineering
- Engineering
- Mentoring
- Annual leave
Quick apply
Lead Senior Geotechnical Engineer
Amey Ltd —York
- Mentoring
- Training & development
- Annual leave
Quick apply
13d
Senior Geotechnical Engineer
Amey Ltd —York
- Mentoring
- Leadership
- Annual leave
Quick apply
13d
Principal Civil Engineer
Amey Ltd —York
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
- Employee discount
Quick apply
Principal Platform Security Engineer
Hiscox —York
- Full-time
- DevOps
- Continuous improvement
- Agile
Rail Design Engineers, Project Managers & CAD/BIM Professionals, London
Amey Ltd —York
- CAD
- No degree
- Communication skills
- Employee discount
Quick apply
Senior Design Engineer
Spencer Group —Kingston upon Hull
- Civil engineering
Lead Senior Civil Engineer
Amey Ltd —York
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
- Employee discount
Quick apply
Senior Civil Engineer
Amey Ltd —York
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Principal Modern Workplace Consultant
OneAdvanced —York
The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern…
Principal Risk Consultant / Manager (PMCM)
WSP —Tadcaster
A recognised diploma or degree or be qualified by experience with a qualification in risk management. Able to explain the results of risk assessments to non-…

I want to receive the latest job alerts for principal software in pocklington

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

principal software jobs near pocklington

Customer Service Representative

DGP Intelsius Ltd -
York

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
12 days ago

Benefits

Free parking
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
ERP software
Internal department liaison
English
Continuous improvement
Customer relationship management
Organisational skills
Relationship management
Computer skills
Customer support
Customer interaction
Sage 50 Accounting
Communication skills
Supply chain customer service

Full job description

BACKGROUND TO DGP INTELSIUS

DGP Intelsius specialises in the design, manufacture and supply of temperature-controlled packaging and regulatory-compliant sample transport solutions.

Our goal is to be recognised as a global leader, providing high quality environmentally safe, temperature-controlled and sample transport solutions to clients worldwide. On a day-to-day basis, our purpose is simple: To assure our customers’ product and sample integrity, with minimal impact on the environment.

MAIN PURPOSE OF ROLE:

To deliver an outstanding customer experience by acting as the primary point of contact for our customers, building strong relationships, managing enquiries and orders through to successful delivery, and ensuring customers receive proactive communication and support at every stage of their journey. Working closely with Sales, Planning and Logistics, you will take ownership of bespoke customer requirements, proactively communicate updates, resolve issues and ensure customers receive a responsive, professional service.

RESPONSIBILITIES/ACCOUNTABILITIES:

1. Act as the first point of contact for customer enquiries, orders and requests via telephone and email.

2. Build strong relationships with customers by understanding their business, requirements and priorities.

3. Take ownership of customer enquiries and issues, coordinating with internal teams to deliver timely resolutions and an excellent customer experience.

4. Liaise with Planning, Logistics and Sales to ensure orders are delivered on time and in full.

5. Support customers with quotations, account set-up, documentation and general account enquiries.

6. Identify opportunities to recommend appropriate products and solutions that add value to customers.

7. Maintain accurate customer records and complete order processing within company systems.

8. Identify opportunities to improve processes and enhance the customer experience.

9. Provide support and cover for colleagues as required.

ESSENTIAL SKILLS, KNOWLEDGE & EXPERIENCE

Previous experience in a customer service or customer support role, ideally within a B2B environment.
Passion for delivering exceptional customer service and building lasting customer relationships.
Excellent verbal and written communication skills.
Strong organisational skills with excellent attention to detail.
Ability to prioritise workloads and manage multiple customer requests in a fast-paced environment.
Proactive problem-solving skills and the ability to take ownership of customer issues through to resolution.
Commercial awareness and the ability to understand customer needs.
Strong IT skills, including Microsoft Office or ERP systems

PREFERRED SKILLS, KNOWLEDGE & EXPERIENCE

Familiarity with SAGE 50 or other ERP / order processing software
Experience within a manufacturing or distribution environment
Experience contributing to customer service KPIs, including response times, customer satisfaction and on-time delivery.
Continuous improvement mindset with the confidence to suggest new ideas and better ways of working.
Be able to work on own initiative
Contribute to achieving departmental customer service KPIs including response times, customer satisfaction and on-time order fulfilment.

WORKING HOURS

09:00 – 17:30, Monday to Friday
Some flexibility in total hours or working pattern may be available depending upon individual circumstances & business needs.

Applications should be made to Jordan Tyson, Customer Services & Logistics Supervisor, by close of business on 21st August 2026.

This job description describes the principal purpose and main elements of the job. It is a guide to the nature of the main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule of tasks.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

York YO41 4EA: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

principal software jobs in pocklington

Customer Service Representative

Principal Modern Workplace Consultant

Senior & Principal Consultant Business Transformation

Principal Software Engineer (PLCs)

Design Technician (Distribution & Plant) – YEAR IN INDUSTRY

Principal Software Engineer (PLCs)

Principal Software Engineer - Full Stack - AI

Client Care Coordinator

Senior Design Engineer (Infrastructure)

Lead Senior Geotechnical Engineer

Senior Geotechnical Engineer

Principal Civil Engineer

Principal Platform Security Engineer

Rail Design Engineers, Project Managers & CAD/BIM Professionals, London

Senior Design Engineer

Lead Senior Civil Engineer

Senior Civil Engineer

More jobs to discover

I want to receive the latest job alerts for principal software in pocklington

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected