2nd line support Work, Jobs in Poling, Wsx (with Salaries)

1st Line Support Engineer
ActiveIT —Storrington
- £24,420 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Travel
- Free parking
Quick apply
2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Microsoft Office
- Travel
- IT
2nd Line IT Support Engineer
Global 4 —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
21h
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
7d
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Control Centre Technician - Three Bridges ROC
Network Rail —Crawley
- £54,649 - £56,777 a year
- Full-time
- Maintenance
- In-person
- Annual leave
11d
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply

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IT Service and Support Analyst
OneFamily —Brighton
Supporting identity and access management processes, including starters, movers, leavers, access provisioning, permissions changes, access reviews and audit…
£30,000 - £35,000 a year
7d
IT Applications Technician
Surrey Police & Sussex Police Collaboration —Lewes
Both Surrey Police staff and Sussex Police staff are employed in this unit on their own force terms and conditions. Generous and supportive parental leave.
£30,897 - £33,603 a year
9d

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1st Line Support Engineer

ActiveIT
Storrington

Quick apply

Job details

Full-time
£24,420 - £29,000 a year

Benefits

Free parking
Casual dress
On-site parking

Qualifications

MCITP
Driving Licence
Customer service
LAN
Windows
Technical support
IT support
Organisational skills
Mac OS
Communication skills
CompTIA A+
MCTS
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Helpdesk Engineer to provide technical support and assistance to our clients. The successful candidate will be responsible for resolving hardware and software issues, supporting end-users, and ensuring the smooth operation of IT systems. This role offers an excellent opportunity for individuals passionate about technology and customer service to develop their skills within a dynamic environment.

This job will predominantly be office based but will require trips to client sites on a regular basis, therefore a car owner and full uk driving licence is required.

Responsibilities

Respond promptly to IT support requests via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues for end-users.
Install, configure, and maintain computer systems, peripherals, and software applications.
Assist with setting up new equipment and ensuring proper functioning before deployment.
Document solutions and maintain accurate records of support activities.
Provide guidance and training to users on IT best practices and system utilisation.
Collaborate with the IT team on projects aimed at improving infrastructure and security.
Escalate complex issues to senior technical staff when necessary.
Attend client sites as required to resolve issues and install equipment.

Skills

Proven experience in a helpdesk or technical support role is preferred but not essential.
Strong knowledge of primarily Windows, but also macOS, and good knowledge of Microsoft 365 Admin would be an advantage.
Familiarity with networking concepts such as LAN, WAN, VPNs, and firewalls.
Excellent problem-solving skills with a methodical approach to troubleshooting.
Good organisational skills with the ability to prioritise tasks effectively.
Strong communication skills, capable of explaining technical issues clearly to non-technical users.
Ability to work independently as well as part of a team.
Nice-to-have: certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar qualifications. This position is paid and offers an excellent platform for professional growth within the IT sector. The ideal candidate will be proactive, detail-oriented, and committed to delivering exceptional support services in a fast-paced environment.
Full UK Driving Licence and a car so you can travel to sites.

Pay: £24,420.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

IT support: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Storrington RH20 2ND

Quick apply

Refine Your Search

2nd line support jobs in poling, wsx

1st Line Support Engineer

2nd Line Technical Support Engineer

2nd Line IT Support Engineer

2nd Line Technical Support Analyst

First Response Engineer - Service Desk - MSP

First Line Support / Helpdesk Engineer - Hybrid

2nd Line Engineer - Hybrid - MSP

IT Service and Support Analyst

L2 Support Engineer

Control Centre Technician - Three Bridges ROC

MS Dynamics NAV Support Technician with Systems Development

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