Support services consultant Work, Jobs in Pontcanna, Crf (with Salaries)

Customer Relations
PHSGroup —Caerphilly
- £25,710 a year
- No weekends
- Hybrid work
- Customer service
- Free parking
- Employee discount
Patient Coordinator
Elevate Medical and Aesthetic Clinic —Cardiff
- £15,000 - £25,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
12h
Production Assistant
JMC Aviation —Cardiff
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Facilities Coordinator
Arup —Cardiff
- Hybrid work
- Customer service
- Administrative experience
- Travel
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Technical Officer
First Choice Housing Association —Cardiff
- £37,349 - £42,869 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
1d
Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors
Amano Technologies Ltd —Cardiff
- £34.02 an hour
- Hybrid work
- Master's degree
- University
- Mentoring
Quick apply
6d
Business Support - Regional Consultant
Tetra Tech —Cardiff
- Hospitality
- Customer service
- Administrative experience
Lead Power Platform Consultant
iCoTech Services —Cardiff
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Mentoring
Quick apply
Healthcare Assistant
Spire Healthcare —Cardiff
- Part-time
- Hospital
- Patient care
- Communication skills
- Free parking
- Annual leave
13d
Geo-Environmental Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
Beauty Consultant and Ambassador
Decruz Search —Cardiff
- £28,000 - £35,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
14d
Wintel Engineer/Consultant
CGI —Bridgend
- Full-time
- Azure
- Windows
- Mentoring
Quick apply
Senior Project Manager H/F
Groupe Ortec —Whitchurch
- £75,000 - £82,000 a year
- Management
- Engineering
- Project management
- Employee assistance programme
Quick apply
BNG Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
13d
Senior Sustainability Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- IT
- Construction experience
Optioneering Services Manager
Welsh Water —Newport
- £70,000 a year
- Engineering
- Project management
- No degree
- Free parking
- Annual leave
1d
System Configuration Analyst
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Computer Science
- ERP systems
- Analysis skills
- Annual leave
13h
Housekeeping Assistant
Nuffield Health —Penarth
- Up to £25,080.84 a year
- Part-time
- Hospital
- Customer service
- Communication skills
9d
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills

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support services consultant jobs near pontcanna, crf

Customer Relations

PHSGroup -
Caerphilly

Apply Now

Job details

Permanent
£25,710 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Customer service
Customer relationship management

Full job description

Customer Relations Consultant – Caerphilly

Full time position, excellent benefits, salary of £25,710 plus bonus

We're seeking an experienced, skilled and enthusiastic individual to join our Customer Relations Team at our Head Office in Caerphilly. As a Customer Relations Consultant, you will be part of a dynamic team working together to resolve customer cancellations efficiently. Your key responsibilities will include:

Managing a portfolio of customer cases via various channels (telephone, email, letter)
Collaborating with Telephone and Field Customer Account Managers to deliver exceptional customer service.
Ensuring first-time resolution for customer issues to meet and exceed their expectations.
Supporting the retention of business by delivering high-quality support to customers.

This opportunity offers a fantastic opportunity to make a real impact on our customers' experiences and contribute to the success the phs Group. If you're passionate about providing outstanding customer service, and have extensive Customer Relations experience, we'd love to hear from you!

Your role as a Customer Relations Consultant at phs Group:

Identify customer requirements accurately, fulfil promises of "1st time resolution", and aim to support business growth and retention.
Proactively solve problems, deliver excellent service to customers and internal stakeholders, and support with cancellations.
Successfully negotiating, and navigating any challenges, with both our customers and across the phs Group.
Consistently achieving and exceeding targets.
Proactively offer enhanced customer experiences and increase revenue by selling additional products/services.
Compile information to improve overall customer experience through feedback to the business.

In return for your commitment and expertise at phs Group you’ll benefit from:

A full-time position as part of a great team, working Monday to Friday
Rewarding salary and bonus available
Access to Virtual GP for you and your family
No weekend or evening working
Hybrid working after 6 months
Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks.com
Free Parking on-site so no parking costs
Excellent careers opportunities
23 days holiday plus bank holidays off
Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…

Apply today, with your CV, and please feel free to review our website www.phs.co.uk for further information.

phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 63 years of business.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Apply Now

Refine Your Search

support services consultant jobs in pontcanna, crf

Customer Relations

Patient Coordinator

Production Assistant

Facilities Coordinator

Travel Sales Consultant

Technical Officer

Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors

Business Support - Regional Consultant

Lead Power Platform Consultant

Healthcare Assistant

Geo-Environmental Consultant

Beauty Consultant and Ambassador

Wintel Engineer/Consultant

Senior Project Manager H/F

BNG Consultant

Senior Sustainability Consultant

Optioneering Services Manager

System Configuration Analyst

Housekeeping Assistant

Consultant, Client Success

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